"Thank you for taking the time to let me know you had such a great experience with our team. It's amazing to see how satisfied you are with service and appreciate the kind words shared. Thank you! See you next time you need a helping hand."

"Thank you for taking the time to write this, and to let me know your experience working with my team. My team is always here for you next time you need a helping hand. Have a wonderful week!"

"Thank you for this wonderful feedback about my team. Your business means a lot to my family and me. Thank you again, have a great week!"

"We're sorry to hear that you're unsatisfied with our pricing. We aim to provide top-quality services and products with fair pricing. Please contact me at [email protected] allow us an opportunity to make this right."

"Thank you for trusting my family's company to assist with the recent work. If you need any of my teams, we're just a phone call away!"

"I do apologize for the issues you experienced with the after hours service. Did you need a Plumber or A/C Technician? I am trying to research the call you were trying to place with our after hours services. Thank you for your time and any help you can offer."

"I do apologize that you have a bad experience with our services back 22 months ago. I do not show your address or your name in our database as every having any HVAC work completed. Can you provide me any details of the problems you encountered?"

"I do apologize that you feel this way, this is and has never been our business model nor will it ever be as you have stated. When you reached out to me on Saturday I responded with our Warranty Pricing for the repair which is $341.75. I needed to verify and check availability of OEM parts from the manufacturer on Monday, plus warranty to see if your equipment was registered as your system was less than 10 years old. Since your equipment was never registered it would not qualify for the warranty price I presented to you at first. I then provided you pricing for the OEM motor which is $812.91 or a Universal motor (Truck Stock) which is $462.65 Monday afternoon. I do not warranty another companies diagnostic so if we replaced the motor and there was something else needed other than what you stated we would have to diagnose the equipment at our normal rate of $98. I was up front and presented you with 3 options of which you only qualified for 2. I went above and beyond to try and assist you in getting a resolution ASAP."

"I do apologize for the scheduling issue you encountered. I pulled our recorded phone calls for review so we can better address and assist Customers and it does appear that we followed company protocol to let you know we were running behind for the day. Again, i am sorry that you experienced a delay but we attempted to correct the scheduling issue as fast as possible and get the next available technician out to you but did not get the opportunity to do so."