Cool-R-Us, Inc.

heating & cooling contractor, handyman service

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Cool-R-Us, Inc., is family -owned and operate a new and thriving business opening in 2007. However, Lek Gjoka, owner, has over 23 years of experience in the HVAC field. Cool R Us is an independent Trane Comfort Specialist dealer serving the greater Jacksonville area. We are committed to providing excellent customer service, as well as the latest product innovations in cooling, heating, and indoor air quality. When it comes to your peace of mind regarding your homes comfort and safety, it is important to have a relationship with a professional organization that stands behind their work and products. At Cool R Us, you will find our highly trained and experienced personnel are willing to do just that. We hold ourselves to the highest standards, and with our 24 Hour Guarantee, youll experience the industrys quickest response time to your requests.

Business highlights

18 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.9325 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
4%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
4.9
Showing 76-100 of 325 reviews

Tyrone T.
02/2017
5.0
Completely professional, very reasonable pricing. Lek does our business community here in Mandarin and the greater Jacksonville area PROUD!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Timothy C.
02/2017
5.0
All the installers knew their jobs and performed their jobs well and worked well together. VERY TOP NOTCH. Highly recommended. I am a very happy and satisfied customer!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

steve p.
01/2017
5.0
My first experience with coolrus was excellent. The owner came to my house for an estimate and was very professional and informative. He gave a very competitive bid which I accepted. The install was performed quickly and efficiently. The install techs obviously new what they were doing. I highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$6,175

Dee H.
01/2017
5.0
Very easy to work with. Took call immediately. Responded on my desired time. Excellent communication. Did everything, exactly as I asked.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$150

Jim M.
01/2017
5.0
They were HONEST! that's Refreshing these days.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Raymond B.
12/2016
4.5
Very courteous, well-priced, professional. Highly recommended.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$285

Rebecca G.
12/2016
5.0
Great work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mike S.
10/2016
5.0
Both of my AC units went out due to power spikes, courtesy of Hurricane Matthew. It was already after 7pm when I discovered the issue, so I was heated until I was contacted immediately by Cool-R-Us. This was my first time using HomeAdvisor as well. Within seconds of submitting my distress call, Cool-R-Us had a technician Adam en route and had my family cooled down by getting one unit up and running that night and arriving as scheduled the very next day getting the upstairs unit going. Five-star rating on customer service, technical knowledge, cleanliness, prompt response, scheduling and COST! Thank you very much!! I will be a repeat customer without question.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$275

Jayson B.
10/2016
5.0
Quick work and fixed what I needed for a fair price

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

george t.
10/2016
5.0
The best Heating and A/C service I have experienced in the last 30 years. The staff that replaced my A/C unit were professional, courteous, knowledgeable, and efficient. The new unit works great. I was so impressed with the service I called them to fix my elderly parents A/C unit. Again, their price was reasonable and their service was great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

bill q.
09/2016
5.0
fast, thorough, professional and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary L.
09/2016
5.0
My ac unit was 12 years old & quit cooling effeciently because of leaks in the coils plus age. My electric bill steadily increased this summer. The owner returned my call promptly & came to my home the same morning. The new unit was installed the next morning. What a difference! Runs less & so quiet! Price was reasonable & within a price comparison with other vendors. Exceptional customer service by owner & staff! Many y thanks!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jennifer Y.
07/2016
5.0
Servicemen came out on a Sunday less than 3 hours after my initial request on HomeAdvisor. The repair was completed in less than 30 minutes and at a level beyond what we would have imagined. We intend on setting up an appointment to have them come back this week to perform a yearly service. Overall excellent response and quality work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Georgina E.
06/2016
5.0
Very knowledgeable & professional. Would recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

ANTONIO C.
06/2016
5.0
Very professional, responsible and affordable

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Mohamed m.
06/2016
5.0
Outstanding service the company owner came along with the technician very caring and called me the next day to make sure everything is good

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gerald C.
06/2016
5.0
The company owner showed up for the initial appointment and explained what he would do and the cost of the work. The workmen showed up on time and did a great job. Then the owner called the very next day to see if we were happy with their work - we were VERY happy. Since then we had a few unrelated problems which they helped us fix. I will only use this company from now on. GREAT SERVICE!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,825

Dana O.
05/2016
5.0
My appointment was for Tuesday at 9am. Lex called and offered to come out a day early!!! That NEVER happens!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

3006 Mercury Rd S, Jacksonville, FL 32207

http://www.coolrusnfl.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 3:00 PM
Sunday:
8:00 AM - 6:00 PM

Service Categories

heating & cooling contractor,
handyman service

FAQ

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: 8:00 AM - 6:00 PM

Cool-R-Us, Inc. accepts the following forms of payment: CreditCard
Yes, Cool-R-Us, Inc. offers free project estimates.
No, Cool-R-Us, Inc. does not offer eco-friendly accreditations.
No, Cool-R-Us, Inc. does not offer a senior discount.
Yes, Cool-R-Us, Inc. offers emergency services.
Yes, Cool-R-Us, Inc. offers warranties.

Contact information

3006 Mercury Rd S, Jacksonville, FL 32207

http://www.coolrusnfl.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 3:00 PM
Sunday:
8:00 AM - 6:00 PM