Cool-R-Us, Inc.

heating & cooling contractor, handyman service

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Cool-R-Us, Inc., is family -owned and operate a new and thriving business opening in 2007. However, Lek Gjoka, owner, has over 23 years of experience in the HVAC field. Cool R Us is an independent Trane Comfort Specialist dealer serving the greater Jacksonville area. We are committed to providing excellent customer service, as well as the latest product innovations in cooling, heating, and indoor air quality. When it comes to your peace of mind regarding your homes comfort and safety, it is important to have a relationship with a professional organization that stands behind their work and products. At Cool R Us, you will find our highly trained and experienced personnel are willing to do just that. We hold ourselves to the highest standards, and with our 24 Hour Guarantee, youll experience the industrys quickest response time to your requests.

Business highlights

18 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.9325 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
4%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
4.9
Showing 126-150 of 325 reviews

Cathy `.
05/2015
5.0
I love this company. I had AC installed last year 2014 in the spring. Great price, great workers, everything is still working wonderfully. Workers polite and efficient. Showed up on time and finished early. Straight talk when it comes to pricing. Love the automation of registering product and easy scheduling of annual maintenance through online process.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,600

Stephanie S.
05/2015
5.0
Recently had Cool R Us install a high efficiency Trane System. They were excellent in price, product, and installation. I found Lek, the owner, to be very customer-oriented and trustworthy. Also, checked Trane's website and he is listed as a Trane Comfort Specialist which meant he has to keep high scores with Trane on customer service and is very experienced with Trane products. Would use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$10,400

Tony R.
03/2015
5.0
Sharp Guy

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Sherri M.
03/2015
5.0
Very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,400

Ron T.
03/2015
5.0
Wonderful Company. I would rate this company a 10 out of 10. Excellent workmanship and great value for your money. All work and clean up was finished in one day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$5,900

Brande E.
03/2015
5.0
Best price by far for a top of the line product and superior service. Cool R Us replaced our outdated A/C unit, thermostat and added three returns for more efficient air flow in one day. They removed and replaced the concrete pad under the old unit. Lek instructed me on setting up the new thermostat (wi-fi climate control!) and then did a complete walk through with me, confirming his crew's cleanliness and workmanship. I appreciate receiving efficient, professional and quality service and I absolutely recommend Cool R Us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kevin M.
03/2015
5.0
Very quick and courteous. Saved me money compared to the other company I called

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

steven f.
02/2015
5.0
Vetted many companies. Cool r us came out on top, by a mile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$6,875

Paula W.
01/2015
5.0
Professional, curtious, knowledgeable, and efficient. Arrived pretty much on time. Went right to work knew the problem I was having got it fixed/replaced quickly. I was very pleased with how he handled me, since I'm a want to learn/hoisy type personality. Explained how to use new thermostat in plain lanuage that I understood. Would recommend in a snap of fingers!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paula W.
01/2015
5.0
Professional, curtious, knowledgeable, and efficient. Arrived pretty much on time. Went right to work knew the problem I was having got it fixed/replaced quickly. I was very pleased with how he handled me, since I'm a want to learn/hoisy type personality. Explained how to use new thermostat in plain lanuage that I understood. Would recommend in a snap of fingers!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

jane a.
11/2014
5.0
Awesome company. Coo R Us was Extremely Professional and courteous. I had gotten several offers to replace my AC unit and theirs was not only the best price but they went above and beyond with not only their product but the professional install. I have done a lot of home improvements in the past but nothing has ever went as flawless as this company. From Patty in the office to the professional install team of Alban and Nikole my experience was over the top. Lek the owner personally gave me my estimate and then came out on install day to check on the progress. Not that he had to because his employees are that knowledgeable with their product and install. I feel like Lek is more than just the owner of the company I consider him a friend .GREAT GUY, GREAT COMPANY, GREAT TEAM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Victor H.
11/2014
5.0
Very pleased. Everything done exactly like promised. Love the fact how Lek is so hands-on at the job site.Very professional. Definetely would recommend this company to family and friends..

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,650

Jason B.
10/2014
5.0
They were quick and affordable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeff B.
10/2014
5.0
Very impressive company. Most professional and best customer service. The team was friendly, clean, efficient, and effective. They did a great job. Lek, the owner, came out several times to plan the job, teach us the available options, supervise the job, and check back after job completion. The job included two 4-ton Trane units, 2 air handlers, upgraded filtering systems, new thermostats, and an upgrade to a 3-zone air distribution system on the second floor. Lek came back several days after job completion to make sure we were happy. During that conversation, Lek realized one of the filter systems needed a replacement part, and he immediately ordered it and had it installed two days later. Big job, completed professionally, by caring professionals. We are very leased and very impressed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$24,000

Greg W.
10/2014
5.0
Lek Gjoka , the owner was very professional , He offered a very fair price , his employees were professional and very protective of our house while removing and installing our New Lennox XP14 Heat pump system. I would recommend Lek and his team to any of my friends .

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

gary f.
08/2014
5.0
excellent service,very reasonable pricing, Lek was a pleasure to do business with!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$225

Scott S.
08/2014
5.0
Lek, the owner, came to my home for my service call. Under the impression of a previous service call, I thought I needed a new compressor unit. Lek did some troubleshooting and found that my capacitor (installed by me) was installed incorrectly causing my compressor to over-amp. He fixed the problem within about 10 mins and saved me from needing a new unit. He was very friendly and explained exactly what was causing my issue and why. Experience is key and I would highly recommend Cool-R-Us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1

Steve W.
04/2014
5.0
Everything went great from the first meeting to the install. The install team worked efficiently and cleaned as they went. You could never tell that they were here. Excellent Job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$5,041

Hirschman C.
02/2014
5.0
Prompt and quick and efficient work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

eunice d.
01/2014
5.0
They did an all around fantastic job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sandip G.
01/2014
5.0
Very fast service and diagnosed the problem over the phone. Will keep them in mind for future work as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

3006 Mercury Rd S, Jacksonville, FL 32207

http://www.coolrusnfl.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 3:00 PM
Sunday:
8:00 AM - 6:00 PM

Service Categories

heating & cooling contractor,
handyman service

FAQ

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: 8:00 AM - 6:00 PM

Cool-R-Us, Inc. accepts the following forms of payment: CreditCard
Yes, Cool-R-Us, Inc. offers free project estimates.
No, Cool-R-Us, Inc. does not offer eco-friendly accreditations.
No, Cool-R-Us, Inc. does not offer a senior discount.
Yes, Cool-R-Us, Inc. offers emergency services.
Yes, Cool-R-Us, Inc. offers warranties.

Contact information

3006 Mercury Rd S, Jacksonville, FL 32207

http://www.coolrusnfl.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 3:00 PM
Sunday:
8:00 AM - 6:00 PM