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Cool Connections Inc

4.2(
130
)

Heating and Air Conditioning, Insulation, Air Duct Cleaning,

... +3 more

About us

***$65 SERVICE CALL - FIRST TIME CUSTOMERS!!**Cool Connections Inc. is Jacksonville’s go to HVAC service, sales, repair, and installation company. We are a family owned and operated HVAC company servicing Jacksonville and it’s surrounding areas employing only the best NATE certified technicians. Cool Connections has thousands of satisfied customers and we look forward to serving you for any of your HVAC and duct cleaning needs. Additional email - [email protected].

Business highlights

15 years of trusted experience
Emergency Services Offered

Services we offer

Air conditioning & heating repair & replacement. Blown in insulation. Attic insulation. Duct work repair & replacement. Indoor air quality. Duct & dryer vent cleaning.

Services we don't offer

Just ask!

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.2130 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
62%
4
17%
3
5%
2
8%
1
8%
Rating CategoryRating out of 5
quality
4.3
value
4.3
professionalism
4.3
responsiveness
4.5
punctuality
4.6
Write a review
Showing 101-125 of 130 reviews
JOHN T.
09/2015
5.0
air duct cleaning, heating & air conditioning/hvac, insulation
  + 1 more
unknown
Description of Work: Blown insulation, and did some duct work. I would use them again.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Peggy M.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They did as expected. Could not afford to have it repaired.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Janet R.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Cleaned coils and full service of unit
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$390
Rose H.
07/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: My ac system was basically inspected and the filter I had purchased was installed. The freon was checked. Previous tune-ups I have had done included more service i.e., vacuuming around the air handler, and removing the cover of the condenser to blow out the leaves and debris. I do not know what limitation was a part of this discounted price, and do not wish to say the job was bad if what I mentioned above was an exclusion. I did not know, so didn't ask why this was not done. don't remember date or cost. $30 or $40 something.
Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Jeff E.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Checked freon, cleaned coils and drain
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Alan B.
06/2015
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Cool Connections Inc
cool connections did not see this customer on the day he has specified. He has not been seen by us since 2010.
Mary S.
06/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: MAINTENANCE FOR MY HEATING AND COOLING SYSTEM.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$49
Jon F.
05/2015
5.0
heating & air conditioning/hvac, insulation
  + 0 more
unknown
Description of Work: Added Insulation
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$1,500
Carlos F.
01/2015
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Maintenance on my central heating air. Found and repaired issue with heating requiring the installation of new condensor that leaked freon causing my unit to overheat and shutdown. We have heat again.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$600
brent B.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
teresa P.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
F W.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
On time, professional
Description of Work: Service AC
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Loretta G.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Eric A.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Everything went great. Service Provider was very knowledgeable, answered all questions asked by me. Thanks
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
suzanne H.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Keith came and made a cleaning and diagnosis of our home air conditioning, letting us know why it had been leaking and fixing the problem. He was kind, professional, and personable - a pleasure to work with!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
CHRISTINE R.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$450
Judi D.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Bob Wetzel was very professional and explained everything that he was doing. |I was very well satisfied.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
John F.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$400
LARRY T.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Checked the air handler unit, the evaporator coils, and the condensing unit; flushed and drained the lines; checked the amps.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
bernard L.
08/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: re-charged A/C units. Went well.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Penny S.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Cool Connections Inc
Thank you for allowing us to assist you with your a/c needs. We appreciate your business and look forward to working with you in the future. Deb
Charles D.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Lark W.
02/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I purchased a big deal for for a furnace tune up. It was good. He missed some mold on the unit. Overall it was a good experience. Scheduling was very good.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Cool Connections Inc
We thank you for allowing us to service your a/c unit. We will be trying to contact you today to inquire about the spot that was missed and we look forward to do business with you in the future. Debbie Sheets
Tom A.
12/2013
5.0
insulation
  + -1 more
blown in attic insulation
Description of Work: blown in attic insulation
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Response from Cool Connections Inc
Thank you for the opportunity to work with you with your insulation needs and we look forward to assisting you with any a/c needs you may have.
Robert S.
11/2013
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Response from Cool Connections Inc
Thank you for selecting Cool Connections to assist you with your a/c maintenance. We look forward to working with you in the future. We do try to do our best to be on time and provide you with the best service. Hopefully this will not be an issue when to see you again.

Contact information

10142 103rd St 204, Jacksonville, FL 32210

http://www.coolconnectionsinc.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded
Insured
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Heating and Air Conditioning,
Insulation,
Air Duct Cleaning,
Dryer Vent Cleaning,
Drain Cleaning,
Lawn Irrigation

FAQ

Cool Connections Inc is currently rated 4.2 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Cool Connections Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Cool Connections Inc offers free project estimates.
Yes, Cool Connections Inc offers eco-friendly accreditations.
No, Cool Connections Inc does not offer a senior discount.
Yes, Cool Connections Inc offers emergency services.
Yes, Cool Connections Inc offers warranties.
Cool Connections Inc offers the following services: Air conditioning & heating repair & replacement. Blown in insulation. Attic insulation. Duct work repair & replacement. Indoor air quality. Duct & dryer vent cleaning.
Just ask!

Contact information

10142 103rd St 204, Jacksonville, FL 32210

http://www.coolconnectionsinc.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM