American Electrical Contracting Inc

"This remains one of our most popular requests. Thank you for being a customer."

"Thank you very much. Your business is appreciated."

"Thank you for being a customer. I am 100% certain your pricing issue will be appropriately addressed. The arrival and departure times are verified via GPS. Estimates are exactly that. Unfortunately every home is not the same so the same job varies from house to house. Typically working in older homes is harder because they are better made. When the difference between the estimate and the time for the actual job varies widely adjustments can be made; as noted in many reviews on this site where others stated the job was done for less than the estimate. However, the electrician cannot make that adjustment, it has to be approved by that job manager in the office."

"Thank you for your business. Aluminum wiring was used extensively 1970’s as a cost savings measure. However it was later discovered that it was prone to starting fires. For that reason many insurance companies do not want to insure those homes or charge a premium. It is not easy to change the wiring, especially in two story homes but our crews can do that job. As noted, it is expensive but the peace of mind and lower insurance rates, year after year is worth it."

"I think the price would have been $98.50 not $94 but excellent, we are pleased they made you happy. We look to establish long term relationships, not take the money and run."

"Thank you for being a customer and that is what we like to hear."

"Thank you for being a customer. It is our standard operating procedure to perform as mentioned above."

"Thank you for being a customer. We have trucks in Ponte Vedra almost daily and are very pleased that so many residents have trusted us with their electrical owrk."

"Thank you for being a customer and we are pleased that all went well. We understand that many people read a lot of reviews here and depending on when you log in, there still may not be a response to the review below. That is because what this subscriber wrote about will be thoroughly investigated. He is currently out of town and it is vacation season so the response may take a while. Without knowing the circumstances I can speak to the pricing and specification issue. A specification can be created and many products with a wide range of prices can meet that spec in any trade, not just electrical. The differences in the product meeting the specification can range from minor to major. Professionals know what to look for, which manufactures or technologies to avoid and which are worth the money in the long run. The vast majority of our products are recognizable brand names, industry leaders, supplied by many local industrial suppliers with a name, face and number. Quality is extremely important to us because we want you to call us back with you next requirement. Additionally, we do not make money installing inferior products that we may have to service over and over under our one year warranty. Other points to consider are, if we installed a product and it is defective, we have to now enforce that manufacturer’s warranty and remedy situation. If we correctly install your internet purchased product and it is defective you have to remedy the situation with that supplier and be charged for reinstallation. Price is not the issue here because it was good enough for the bank to select us vs. the other contractors. The response issue will be addressed because with cell phones everyone is reachable."

"If I had an explanation for this I would offer one. I will say that we have and at this time, are doing very large multiple month projects for major banks and financial institutions in Jacksonville. That only happens if you are competent, competitive, trust worthy and skilled."

"I could not say it better myself. Thank you very much for being a customer and being so understanding."

"Thanks for being our customer. We all appreciate your business. An important point to note, so no one gets confused, our company is American Electrical Contracting. AEC is another company NOT US but this review is obviously about American Electrical Contracting, those gentlemen work for us. Additionally American Electric is another company NOT US. Beware of sound-a-likes you want American Electrical Contracting."

"Thank you for being a customer."

"When reading negative reviews, as many often do, you quickly notice that the majority of the negative reviews are not for work but for the apparent lack of response. Let me be the first to say responding to customers is something we all do. The number of non responses are about ½ that noted. Unfortunately if an error was made by the customer the review is not removed or corrected. In all cases we follow up to find out what happened and why did we failed to respond, if that was the real issue. This was a big opportunity and I honestly cannot say why this customer did not get a response. We will investigate and correct what went wrong because we cannot continue to grow without fixing issues."

"Thank you for being a customer. Aluminum wiring was used in the 1970’s as a cost saver to copper. Unfortunately after millions of homes were wired, years later, it was discovered that the aluminum wired homes were more prone catching fire. It was also determined that with the expansion and contraction of the aluminum, terminations on switches, outlets and all other kinds of devices could become lose. Lose electrical connections is a problem which can lead to arching, sparking and sometimes fires. As a result aluminum wired homes cost more to insure. We have solutions to this problem but they can be very costly as the size of the home increases. Additionally, we need to know what your insurance company will accept as a solution. Once your aluminum wiring has been changed or remedied you can get a better insurance rate but this is entirely up to your insurance company. The bottom line is you will have a much safer home. Call us and find out how we can help you."

"Thank you for being a customer. So there is no confusion, this customer had an electrical problem that was found in the ceiling fan. We DO NOT repair ceiling fans. The simple explanation is, most of the time you can buy a new one for the cost of a repair job. Additionally, with a seemingly limitless amount of models, it is really costly and time consuming to find parts. In less time a new fan can be purchased and installed."

"Intermittent problems, trouble shoot and repair, can be very tricky. We first have to get the intermittent issue to fail while we are present. You know what I mean, things don’t work right when we are not there but as soon as we show up, everything is fine. It’s OK we will not think you are crazy because we understand. Once we find the problem, we can fix it. Sometimes, as in this situation, we have to return. We cannot quote a price for troubleshoot and repair calls because we do not know how long it will take to find the problem. As I stated before, when we find the problem we can fix it and the fixes typically do not take a long time. In a few cases finding the problem is easy but the repair may be difficult. In either case we will take good care of you."

"Thank you for being a customer and taking the time to do a review. Not all jobs are smooth, some can be really challenging. The important thing is our guys are always up to the task. Experience makes the difference."

"Thank you for being a customer. We sincerely appreciate your business."

"Thank you for being a customer and trusting us with your business. We understand that decision making on contractors and projects, that you have no experience with, is not easy. That is why recommendations from people that had similar projects or issues resolved so important. With American Electrical Contracting, Inc. you will receive prompt, professional, courteous service from our crews on your residential or commercial jobs. Over the years Angie’s List has become a depository of mostly good stories from various customers. By Robert Holness"

"Thank you for contacting us and we understand that we cannot win every job that we quote. American Electrical Contracting, Inc. is a commercial and residential, licensed and insured electrical contractor. We do quality electrical work in all markets that we service. We do not dabble in other trades and do not perform tasks that we are not licensed for. Your home is your most expensive investment and it is extremely important that you take the time to make sure that the people, from all trades, entering your home have the proper credentials. While we may not be the lowest price, you will always receive a fair price, professional courteous treatment, and quality work that we stand behind and a one year warranty."

"All the circuits in your kitchen should be on a 20 amp circuit, breaker by itself. In many homes that is not the case. If certain circuits in your home trip, when certain items come on at the same time, that circuit is not wired properly and needs to be rewired. The circuit breaker is a safety device, designed to trip at the first sign of a problem. It is not wise to constantly override that safety device by turning it back on if it has tripped multiple times. The smart action to take is to have professionals, like American Electrical Contracting, Inc. fix the problem, before something regrettable occurs."

"From time to time an appliance may fail. American Electrical Contracting does not repair appliances. However, we may be able to refer you to an appliance repair person or you could find one here on Angie’s List. The issue is when your appliance or air conditioner does not work, you do not know what the problem is. It might not be the appliance or it could be a bad circuit breaker or some other electrical problem. If you call American Electrical we will determine if the right voltage is getting to your appliance or hot water heater. If the voltage is correct you now know that you need an appliance repair person or a plumber or air conditioner repairman."

"Thank you for being a customer. Ceiling fan installation is a popular request. Prices vary based on ceiling height and type of fan but on average $153 is typical."

"Thank you for being our customer."