VAN ALLEN INSURANCE

I would not recommend Van Allen Insurance as indicated in the above statement.  Their zeal to confuse every detail concerning both my homeowners and auto insurance coverage is a disgrace.  A company is only as good as the manner in which they treat their customers.  Not only were their actions deliberate, but any time I tried to telephone the owner, she was never available.

After returning to FL in March 2011, I drove my car to the Van Allen office which is five minutes from my house.  I met the owner.  The owner projects a rude and uncaring attitude ,  does not have the skills necessary for management, is a bad role model for her employees and should rethink how her irritating and negative behavior resonates with customers.

JUNE 23, 2011 .
I made the mistake of asking a Van Allen employee to fax the letter and electric bills to the underwriter.  I watched the receptionist as she scanned the documents,  she made sure they were legible and even verified with an agent that everything was in order.   I left their office thinking maybe they would not screw this up.  WRONG!  When I returned home there was a message on my answering machine from the owner that I needed to go back to her office.  The scanned documents were blurry and also to bring copies of my garbage collection bills

 This is something that should be a Seinfeld episode - because it is so bizarre and laughable.