South Cooling logoApproved Pro
Approved Pro

South Cooling

Heating and Air Conditioning Service, Air Duct Cleaning, Heating Oil Service,

About us

South Cooling is dedicated to customer satisfaction. We are full staff to better service your needs. We offer finance thru Ygreen and other institutions. Serving South Florida since 2011. Schedule your Free Inspection @ https://booking.appointy.com/Southcooling

Business highlights

Se habla espanol
Emergency services offered
14 years of experience

Services we offer

We're offering for a limitted time only Free hvac checkup. Schedule today at https://booking.appointy.com/Southcooling

Services we don't offer

Pool Heater

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

10%

Accepted Payment Methods

  • Financing Available
  • CreditCard
Reviews
3.810 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
0%
3
0%
2
0%
1
30%

Filter reviews by service

Showing 1-10 of 10 reviews
Maria D.
Jan 2024
5.0
Air Duct Cleaning
Yes, I recommend this pro
Yes, they did a great job. They served my AC. It didn't need to be replaced

Julissa N.
Aug 2020
1.0
Air Duct Cleaning
The company was hired by my home warranty. The job was not completed correctly and when we called them back to fix it the next day, the person on the phone refused and hung up on my husband. They refused to complete the job they were hired to do. They told us in order for them to come back, we had to put in a new work order. Horrible customer service!!!!
Response from South Cooling

"I apologize for any inconvenience, I was looking into the work performed and technician did replace part of the duct board on the trunk line authorized by your warranty company. What exactly is it that they did not do? As for the costumer service we will look into the phone recording and see what was said or not said and try to correct it."


Martha J.
Aug 2019
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$170
The technician came check the unit and found the problem. He corrected the issue. My house is big and I have 2 units. I asked the technician if he had time to check on my second unit since I did not know if it was time to do a coil cleaning. The technician was super nice about it and he check it . The technician was very professional, he took the time to explained everything to me and gave me some recommendations.

Kelly E.
Aug 2019
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Great customer service ! Highly recommend!

Elaine P.
Aug 2019
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
South Cooling provided an exceptional service. Technicians arrived on time and were able to fix the issues of concern in a timely fashion. I would recommend this company to whomever needs their AC fixed. Prices were also very reasonable in comparison to other quotes I received. I was very pleased with the overall service(s).

Daniel G.
Aug 2019
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$4,000
It went great! Services were rendered with effectiveness and quality and I’m super happy with how my unit is working. Great customer service, will definitely use them again and will be recommending them to friends and family. Thank you!!!

Samuel K.
Sep 2018
1.0
Heating and Air Conditioning Service
$600
By far the worst company with the most incompetent technicians, not to mention an owner that could care less about his customers. Seriously reprehensible outfit that I wouldn’t recommend to my worst enemy. They are incredibly lazy, wasted almost 2 weeks of my and my tenant’s time, and THE PROBLEM WAS STILL NEVER ADDRESSED!!! I finally called another company out and it took this new technician about 3 minutes to diagnose the issue. And another hour or so to fix it. Something South Cooling couldn’t seem to do the 1st, 2nd OR 3rd time they came out for the service calls. One reason for that might be the fact that they have zero communication and just showed up, did a quick knock on my tenants door, and then left without calling me or the tenant to let them know they were there. Absolutely no concern whatsoever for the fact that there are people living in that apartment suffering through 95° temperatures inside the unit, for over a week and a half while this company drag their feet and made up excuses and still charged me for the trouble. Oh and it’s worth noting that I placed several calls to the company and left messages, urgent messages asking that the owner contact me to discuss the situation. And I still have not heard from a single soul. Whatever you do, NEVER USE THIS COMPANY!!! Positively reprehensible.

Ramon V.
Nov 2016
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$220
Went excellent

John S.
Aug 2016
1.0
Heating and Air Conditioning Service
$100
This has to be the worst company when it comes to customer service. I have never dealt with a business this bad, they are worse than even Comcast and AT&T, so that's saying something. Had a service call and the woman on the phone gave me an appointment time slot. Time slot comes and goes. I call and was told the driver had vehicle issues so he would be there first thing the next morning. Next morning 11:30 am goes by no technician. I call her back and she tells me another lie. She is a pathological liar. It's really pathetic for her to be the main contact when you reach this company. I finally get a technician the fourth day. Technician comes out and looks at everything. Says everything checks out but can't explain why the house isn't staying cool. I call back and request a lead technician. I was told first that she left a voicemail for me the day I submitted the request. Looking at my phone, I did not get one phone call that day. Another lie. So I waited four days before following up because I hadn't heard from her. She says next appointment is the following week. I schedule it. Today was that appointment between 1 and 5. At 4:30 I call the liar back. Is he coming. Oh he's running late. He will call you 30 minutes before he comes. So I ask, so he's still coming tonight? I get repeatedly yes yes he will be there. Think he showed? Of course not. This is the worst company on the face of the planet. Totally incompetent.

Richard D.
Apr 2014
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$585
I have never used this company in the past and was very surprised with the on time commitment of the appointments and communications. Everything I was told actually happened as promised. The repairman was very knowledgeable and professional. He reviewed his findings in detail and explained my options. I researched the cost of the evaporator and found the quoted price very competitive.

Licensing

Bonded

Insured

Licensed*

Trade License Number

CAC1818770

Trade License Locale

FL

Trade License Authority

Florida Department of Building & Professional Regulation

Trade License Expiration

08/31/2026

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

South Cooling is currently rated 3.8 overall out of 5.
Monday: 8:00 AM - 9:00 PM Tuesday: 8:00 AM - 9:00 PM Wednesday: 8:00 AM - 9:00 PM Thursday: 8:00 AM - 9:00 PM Friday: 8:00 AM - 9:00 PM Saturday: 9:00 AM - 8:00 PM Sunday: 9:00 AM - 8:00 PM
South Cooling accepts the following forms of payment: Financing Available, CreditCard
Yes, South Cooling offers free project estimates.
Yes, South Cooling offers eco-friendly accreditations.
Yes, South Cooling offers a 10% senior discount.
Yes, South Cooling offers emergency services.
Yes, South Cooling offers warranties.
South Cooling offers the following services: We're offering for a limitted time only Free hvac checkup. Schedule today at https://booking.appointy.com/Southcooling
Pool Heater

Contact Information

7880 W 25th Ave, Hialeah, FL 33016

Service Hours

Sunday:9:00 AM - 8:00 PM
Monday:8:00 AM - 9:00 PM
Tuesday:8:00 AM - 9:00 PM
Wednesday:8:00 AM - 9:00 PM
Thursday:8:00 AM - 9:00 PM
Friday:8:00 AM - 9:00 PM
Saturday:9:00 AM - 8:00 PM
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