Founded 1982 • With Angi since January 2013
Angi Certified
home remodeling
202232563Service Provider Response
In my 35+ years of business I think I have only run across 3 or 4 customers that was this difficult and this much of a micromanager. No one ever yelled at his wife as he states, the truth of it is the way he talks down to his wife is degrading and mean, This customer ended up so over budget because of all the additional things he added he decided to do a bunch of stuff himself and/or find his own subs the do the extra work cheaper than we would, which is where all the delays came in because we had to wait for him to finish things before we could get back in and do what we were supposed to do. It is true I brought in a subcontractor to do the laminate floor because we were trying to make up some time but the truth of it is that this subcontractor walked out in the middle of the job because he could not deal with this customer anymore but of course he did not bother to mention that. Oh and by the way I was the second contractor brought in on this job because he fired the first one, and those werent all vacation [Member Name Removed]. My wife has been very ill for a while and I have been staying at the hospital a lot lately. To wrap this up when we parted ways you told me that you were satisfied with everything that we had done and you told me that you were not going to write a bad review, you said you would be honest and we ended this on good terms, but since I didn't agree to the ridiculous amount of money you wanted to be refunded you wrote this...once again plain and simple this is the kind of person you are. You got way more than you paid for [Member Name Removed]. You know it and I know it and most importantly GOD knows it. Again what goes around comes around. To everyone reading this I would like to say this has been a tough time for my company with the Covid issues and trying to find qualified people to the employee, there is some truth to this customer saying it took a little bit to long on somethings then planned but if you read the other reviews you will see that this company is not like the picture this person has painted us to be.Service Provider Response
Thank you, Mr. [member name rmeoved] for your review