We have over 20 years specializing in providing the best HVAC repair and installation for your home or business. Offers same flat rate on nights. weekends, & holidays. If you lose your cool, we can help! 10 year warranty on a complete change out. We offer free estimates for replacing equipment. If you lose your cool, we can help!
Business highlights
35 years of trusted experience
Veteran Owned & Operated
Emergency Services Offered
Services we offer
Air conditioning service, repair & installation. We specialize in taking old equipment out and putting new equipment in; gas systems and heat pump systems.
Very responsive, on time, respectful and professional.
Description of Work: Provide estimate and recommendation for new HVAC system.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Steve B.
07/2016
5.0
heating & air conditioning/hvac
+ -1 more
Excellent! I called Roger before 10:00 am to come check out the leak. He said he would come at 12:30 pm and he arrived ten minutes early. He found the problem and repaired it and was done by 1:10 pm.
Description of Work: Repair a leak in the condensation line between two condo units in my rental property next to me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$98
Debra F.
06/2016
5.0
heating & air conditioning/hvac
+ -1 more
We came home from week vacation late Saturday night to a 90 degree house with the AC fan blowing out hot air. I searched Angie's List, found good ratings on Air Conditioning One, and called Mr. Roger on Sunday afternoon (expecting I would have to leave a message), but he answered! and told me he could come out Monday afternoon. He called to let me know he would be about 10 min late, he showed up on time, and went straight to work. He replaced 2 burnt breakers (BURNT!), and filled our ancient AC with the bad old school ozone destroying freon. Our AC unit is probably late 1970s, early 80s. Time for a new one. His company sells and installs AC units, but he did not pressure us to buy one from his company. He did recommend we get an electrician to check out our breaker panels, and recommended a larger unit for our ranch style U-shaped house. We do have problems wth back rooms getting cool. He was very nice, professional, and we would use Air Conditioning One services again.
Description of Work: changed 2 electrical breakers, filled with old school freon, checked out entire system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$485
Keith H.
08/2015
3.0
heating & air conditioning/hvac
+ -1 more
The contractor was prompt and responsive and professional, but the contractor didn't really perform any tune-up...they accessed the AC unit and told me I needed a new one. They didn't clean coils, they didn't test freon.
Description of Work: came to perform AC tune up
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$19.99
Joseph J.
07/2015
5.0
heating & air conditioning/hvac
+ -1 more
PERFECT from start to finish! This is my Go-To Heating/AC company from now on!!! 2nd time using this company too!
Description of Work: Replaced my 17yr old AC system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Philip M.
06/2015
5.0
heating & air conditioning/hvac
+ -1 more
He came out and did the inspection, and he discovered that the condenser was rusty. He recommended replacing it, and I said OK.
Description of Work: replaced consdener and checked system for the summer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
William B.
05/2015
5.0
heating & air conditioning/hvac
+ -1 more
I called Roger Rogers on or about 5/5/15 and as suspected he determined that some type of animals had invaded my attic and burrowed holes into my ductwork. He said he could either tape up the holes or replace all of the ductwork. He also noted our unit was about fifteen years old and could be replaced with a more modern and energy efficient machine. My wife and I elected to replace the entire system and all the ductwork. On Friday, 5/8, Roger arrived promptly and replaced the ductwork and even helped me by removing a few items I had stored in the attic and forgotten about. I was surprised that he was able to complete this portion of the work in about 6 hours. On Monday, 5/11, Roger and his helper arrived promptly on schedule to replace the unit. The work seemed to go without a hitch and the entire unit was installed before noon. The new unit is much quieter and hopefully will quickly show a decrease in my electric bills. Oh, I should mention that Roger gave us a senior citizen discount, something that I forgot to ask about.
Description of Work: Replaced all the ductwork in the attic and replaced airconditioning unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Thomas B.
05/2015
5.0
heating & air conditioning/hvac
+ -1 more
Very rapid response and completed service in a timely manner.
Description of Work: air Condition tune-up and cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Joe D.
03/2015
5.0
heating & air conditioning/hvac
+ -1 more
Mr. Rogers was knowledgeable, efficient, fair, and very pleasant. I would use him again.
Description of Work: Mr. Roger Rogers did a routine check of my A/C Heating System. I have been reassured that my system is in very good shape. The outside A/C unit did need a pound of R-22.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Air Conditioning One Inc
Thanks
William T.
02/2015
5.0
heating & air conditioning/hvac
+ -1 more
Excellent service. They called the day after we purchased to set up a service time. He was on time for the appointment, and checked our unit for the concerns we had about airflow. He gave us a solution to our problem without trying to sell us anything extra. Our unit is getting old, and we will definitely use him again if it has a problem, or when it is time to replace it.
Description of Work: Checked inside and outside air conditioner units.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Mike F.
01/2015
1.0
heating & air conditioning/hvac
+ -1 more
Garbled text messages, one referring to me as 'dude" left me with a bad impression of the company. I would prefer another provider for this service.
Description of Work: .
Rating Category
Rating out of 5
$29
Response from Air Conditioning One Inc
Good Morning, [removed member name], I hope you are doing well and enjoying your day so far! I would like to sincerely apologize for any lack of professionalism perceived on my behalf with regard to your recent big deal purchase. We are in the process of updating to the latest technology within our company, and in doing such, I upgraded to a Smartphone. Unaware of the learning curve associated with this, I attempted to utilize the “Speech to Text” option when corresponding with you via email to schedule your service. Regrettably, I made the mistake of not proofreading my messages prior to sending and consequently, the messages you received were transposed and did not convey the correct message. With that being said, I would like to thank you for taking the time to submit your feedback. As a business owner, please know that we welcome and value all feedback, good or bad, so that we may address any issues accordingly and make improvements where they are needed. I have been attending weekly classes to learn about all the features and capabilities a Smartphone offers, i.e., email communications, mobile applications, etc., so that I may learn how to effectively communicate with my customers using this device. Please know I take my work very seriously and have always conducted myself in a professional manner. Again, I apologize for this technical oversight and can assure you this will not happen again in the future. Thank you for your time sir! I hope you have a wonderful day! Yours truly, Roger Rogers Air Conditioning One, Inc.
Thomas O.
12/2014
5.0
heating & air conditioning/hvac
+ -1 more
Had them work on my system twice. the first time they found a freon leak in the coil of my AC unit and replaced that. Came back a month later to rewire my whole system. on both occasions they were available and on time. did a great job overall and am happy with the work they did. would recommend them to anyone. .
Description of Work: troubleshooted my heating and air conditioning system. found how it had been wired incorrectly by the original contractor who put in the system. rewired the system properly. replaced burnt out fuses to my heating strips.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Page S.
10/2014
5.0
heating & air conditioning/hvac
+ -1 more
Called Sunday at 8 arrived on time. Polite considerate of our home. They were knowledgeable and communicated very well.
Description of Work: Freon leak repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Joseph J.
10/2014
5.0
heating & air conditioning/hvac
+ -1 more
Roger Rogers, owner/operator of this company, came out, surveyed the problem and gave me options and estimates. He then wrote down a price on which we agreed and went into action. Within 24 hours, he had ordered all necessary parts and installed a brand new AC Unit in my parents home. He was on time, professional and efficient. His price was good and most of all, he took care of 2 Senior Citizens in the process. He'll be my AC man from now on!!!
Description of Work: AC Unit replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,488
James D.
09/2014
5.0
heating & air conditioning/hvac
+ -1 more
perfect! he came out in less than hour and took him less than an hour to complete. very pleasant, very easy to work with and stayed until the downstairs was cold before he left!#
Description of Work: rescued us from a hot steamy downstairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$188
Judith K.
08/2014
5.0
heating & air conditioning/hvac
+ -1 more
Called Roger at 9:00 pm panicking because my AC wasn't working. Thought I would leave a message for him to get in the morning. To my surprise, he called me right back!! Scheduled me for an appointment the NEXT morning. He came out and fixed it in under an hour. What awesome customer service!! I cannot recommend him enough!!!!!
Description of Work: AC Repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
eva L.
08/2014
5.0
heating & air conditioning/hvac
+ -1 more
We called Roger early Saturday morning for an air conditioning service call. Besides the A rating on Angie's list, Air Conditioning One is one of the few HVAC service companies to have normal Saturday hours, avoiding the "Emergency Hours Surcharge" of other companies. He was prompt and personable. Within 5 minutes he had the problem narrowed down to one of two causes. Fortunately, it was the less expensive problem. Additionally, he gave the unit a good once-over and found that the R-22 charge was low. Within minutes the house was cooling and much faster than it had been in previous months. Through the years we have dealt with many companies and Air Conditioning One is absolutely the best HVAC company we have ever hired and will be our go-to company for any HVAC issue. Besides the outstanding service, Air Conditioning One is extremely fair with their prices and service fees.
Description of Work: Changed a capacitor & recharged the R-22 after troubleshooting the system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Deborah D.
07/2014
3.0
heating & air conditioning/hvac
+ -1 more
We were willing and able to pay for the job but he didn't want to take it on.
Description of Work: We recently moved into a new home. On the second day after we moved in we noticed water dripping from an A/C vent in our seventeen foot ceiling. My husband went into the attic but he couldn't find anything. As the dripping continued the ceiling around the vent starting getting wet as well. We called our home warranty company but they couldn't get anyone out to us for a few days. Later in the same day that we noticed another vent in the same room had started leaking and then a few hours later the third vent in the room was leaking. The ceiling around each vent was wet. I was terrified my ceiling was going to be destroyed. After the second vent started leaking I called Roger at Air Conditioning One. He told me he could get out that evening at 6pm and to shut the air off until then. I told him the air was actually still working and blowing cold but that we had water dripping from our vents. I asked if I should turn it off and he said, no, in that case go ahead and leave it on. He arrived around 6 and all he did was go in the room where the vents were leaking. He told my husband it was going to be very expensive if he performed the work and that since we just bought the house we should go through our home warranty people. My husband explained that we had tried but they couldn't get anyone out for days and we wanted to save our ceiling. We would pay for his services because we wanted it fixed. Roger declined, saying it would be too expensive and we should wait for our warranty people.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
5.0
punctuality
5.0
BETTY & JERRY K.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
My wife and I woke up to a non-functioning A/C and suspected the worst, since this would have been our 5th a/c in the last 15 years. Roger answered the phone, took my info, gave a time later that day when he would arrive (arrived early). He then diagnosed the problem, fixed it and it cost far less than what we anticipated. This was due to our past experience and other A/C repair companies assuming that a new compressor is the answer to all problems. Sometimes, its not. Roger knew that it was just a minor repair and we will never use anyone else, and appreciate his honestly, skill, and professionalism.
Description of Work: fixed my air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
sharon W.
02/2014
5.0
heating & air conditioning/hvac
+ -1 more
I called Roger 8 am and service was performed @ 2pm the same day. I discussed with Roger that my furnace was starting up and then cutting off as it has a safety valve. Wasn't running properly. I noticed some moisture.
Description of Work: Cleaned furnace. Checked and cleaned conponents. Very prompt and professional. This is the second time I have used this company. I recommend them highly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95.5
Kelly H.
02/2014
5.0
heating & air conditioning/hvac
+ -1 more
Roger came out and diagnosed our problem within minutes. We scheduled an installation date but due to rain, he could not come out until the next day. He arrived as scheduled and got right to work. He and his associate were great. They got everything up and running in less time than expected. They cleaned up after themselves and hauled our old unit away. Roger called a few days later to make sure everything was working and to make sure we were satisfied. I would recommend this company.
Description of Work: Installed new AC/Heat pump and Air Handler.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Christopher F.
10/2013
5.0
heating & air conditioning/hvac
+ -1 more
Roger returned my call promptly on Saturday morning. He came to the house to evaluate the problem that morning. Called me early Monday to give me the options. Repair was done that day with fair price. Then called back 5 hours later to make sure the system was working. Definitely would use this company again.
Description of Work: Replaced motor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Cliff S.
08/2013
5.0
heating & air conditioning/hvac
+ -1 more
The unit stopped working on a Friday evening. So it was difficult to locate anyone for a Saturday appointment. I called a couple of places and got recordings about being closed on Saturday. Called Air Conditioning One and Roger picked up. He said he could be out before noon. Around 11:45 Roger arrived. He had to get up in the attic to checkout the unit. He reset it and it started working. He went on to checked the coolant pressure. Was done in a half hour. Roger was extremely courteous and a pleasure to talk to. He offers senior discount and military discounts. I will definitely use him again.
Description of Work: Air conditioner was not running. Its a heat pump and the outside unit would start, run for 15-20 seconds and then stop. They came out and checked out the unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$68
Phil U.
08/2013
5.0
heating & air conditioning/hvac
+ -1 more
After waiting all day for the repairman that had worked on the unit last, and no phone follow up, I got Air Conditioning One from Angies list, called Roger, and arranged for a SAturday 9 am appointment. He showed up 10 minutes early, quickly found one problem, fixed it, identified the need for gas, added some, and left. This is the way repairs should be.
Description of Work: HVAC not cooling. Roger did troubleshooting and replaced bad capacitor and added some freon.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
sharon W.
05/2013
5.0
heating & air conditioning/hvac
+ -1 more
I am new to the Pensacola area as I have moved here for retirement. Having this A/C problem prompted me to go to Angie's List. I contacted Roger and his company. Roger was extremely busy but sent out an assistant named Stan. Stan was very kind, polite and professional. He located the problem right away, repaired it and I am very satisfied. This company comes highly recommended.
Description of Work: A/C was not cooling and constantly running. Replaced valve and added coolant.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Fireplaces
FAQ
Air Conditioning One Inc is currently rated 5 overall out of 5.
Sunday: 8:00 AM - 8:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Air Conditioning One Inc accepts the following forms of payment: Check
Yes, Air Conditioning One Inc offers free project estimates.
No, Air Conditioning One Inc does not offer eco-friendly accreditations.
Yes, Air Conditioning One Inc offers a 10% senior discount.
Yes, Air Conditioning One Inc offers emergency services.
Yes, Air Conditioning One Inc offers warranties.
Air Conditioning One Inc offers the following services: Air conditioning service, repair & installation. We specialize in taking old equipment out and putting new equipment in; gas systems and heat pump systems.