REMODELING, LLC

We initially contacted RTFT in January to do the remodeling work.  We had certain projects on a deadline, which was made very clear to the service provider.  The deadline was June 18 because my husband had a major surgery coming up, which would make it difficult for him to get around for a while.  We wanted to make sure things were out of the way, and major projects completed in time for his recovery.  I am also disabled, so it was doubly important for the work to be completed timely. 

RTFT did not meet the deadlines and are still doing work nearly 2 months later. He installed the bathroom flooring, cabinets, sink, vanity etc incorrectly and damaged the items in the process.  Additionally he installed the tile for the side entry and hallways incorrectly.  He didnt do the grouting properly either.  Some of the tiles are already moving and tilting.  We had specific directions on how we wanted the tile in the great room done, but he ignored that and did it differently.  He also installed a nice light that we had into the dining room in the wrong place.  He installed a door to the office incorrectly.  He had done the flooring in the office, and needed to move furniture into there to do the flooring in other rooms.  When moving the furniture they scratched the newly installed floor up.  They also broke many things of mine during the remodeling process.

He says he guarantees his work, but he has not at all been in touch with us.  Additionally, I have not been able to confirm that he is even licensed.  Strangely enough he only ever seems to work on the house when we arent there, and avoids having anyone around.  But mostly he didnt seem to be around much at all, he would just come and do a project here and there.  He doesnt have a contractors trash bin either which seems weird and he leaves trash and material around.  At one point I got a flat tire because of the construction material in the driveway.  In fact I had to hire another company to come haul junk away.  I brought the issue of the trash up to him, and I havent seen or heard from him since and is completely unresponsive.

In summary we essentially have spent a lot of money with him to get a lot of projects done incorrectly or not completed at all.  We now dont have the money to have someone else come to redo the work.  Additionally, the way he has been doing the work and leaving things around has aggravated my disability, and has caused issues for my husband's recovery.