The Following is/are a statement of FACT 1. January 2014. Was contacted by Client to pick up washer and dryer from Home improvement store and deliver to house and install 2. February 2014. Was contacted again by client to pick up a refrigerator form Home Improvement store and deliver to house 3. March 13, 2014 sent quote vie email to do work on master bathroom Total cost of work $800.00 quote # march 2, 2014-orangelake 4. April 3, 2014 Started work on bathroom – tear out of bathroom 5. April 4, 2014 purchased supplies at Home Improvement store receipt # 0253-04-73512-04/04/2014-7979 6. Client had purchased Cabinets from IKEA and tried to put together themselves, Clients left out screws, Hinges, shelves, doors, and hardware 7. Finished bathroom April 13, 2014 8. Received email April 11, 2014 from Client regarding porch, flooring, tile and door “Priorities: The A/C needs attention and the work needs to be completed. Porch/office Spigot in back yard Living Room floors Foyer floors [member name removed] will assist with screwing down the plywood subfloor. [member name removed] will assist with the laminate installation. "Great Stuff" foam is available and can be installed when best for the job. after the floor is down an exterior grade door needs to be installed. A plain door that can be decorated later. A security camera may go in here, but an overhead light connected to a wall switch is needed. The window facing the neighbor should be removed. The double window facing the back yard should be reduced to a single window. the inside walls should be covered with Drywall and prepped for painting. [member name removed] will paint. Faucet can be replaced with a better quality faucet that doesn't leak. Living room: A ceiling fan with a light needs to be installed. A security camera will go on the ceiling, both need electrical connections. the broken outlet on the wall toward the neighbor needs to be fixed. Paint errors need to be fixed. A patch of laminate was added to the first installed laminate. it does not match and needs to be removed. An area about 12*10 feet along the front door needs to be tiled. An area of eclectic tile 8*6 feet, 48 Square feet, in the center of this area will have a 2 foot border of "new" tile. This border will have occasional inclusions of eclectic tile to use as much existing tile as possible. the border will be about 72 square feet. Foyer: please exchange the 1\2 inch concrete board for 1/8 or 1/4 concrete board. simulated plank tile exists to cover the foyer floor and part of the hallway to the kitchen. the green carpeted hallway will be tiled or have laminate depending on supplies of tile or laminate. The exterior door needs to be replaced. a camera will be placed to cover the front door and kitchen. it needs an electrical connection. extras there is a medicine chest that needs to replace the mirror in the small bathroom. transoms between rooms need to be installed. baseboards need to be replaced. A gate needs to be installed in the back fence to allow access to the studio. a gate, post, and hardware are in the garage. the stoop to the Porch/office needs to be replaced. Either a solid concrete or pressure treated wood total replacement. the pump in the concrete pump house needs to be evaluated. “ 9. Sent email April 14, 2014 with estimate for work “Dear [member name removed] I received and reviewed your email. I was at the house Sunday morning to finish bathroom. While I was there I took measurements of the house. Living room - ~270 square feet Back room - ~ 140 square feet Cat room - ~ 51 square feet Hallway to kitchen- ~ 27 square feet Hallway to bedrooms -~ 29 square feet Master bathroom - ~ 45 square feet Installation of sub flooring Installation $2100.00 Remove and replace back door (36”) - labor only $300.00 Remove and replace side door (34”) – labor only $300.00 Remove window (small) Frame opening Exterior Siding Insulation $320.00 Remove window (large) Reframe window to small opening using existing window Install window Exterior siding Insulation $470.00 Build 4x4 pressure treated deck $600.00 (Labor and materials) Plaster back room $750.00 Miscellaneous electrical Ceiling fan Camera Outlets $250.00 Replace medicine no charge Installation of gate $150.00 Replace baseboards $650-$850. I am not sure what you mean by “transoms” between rooms need to be I installed; when we speak again I will get clarification. Look over the information and if you have any questions please feel fee to contact me. Best regards Daniel Gardiner” 10. Started work on porch area on April 24, 2014. Purchased materials from Home Improvement store receipt # 0270-03-79404-04/04/2014-1142 Had to remove all furniture for porch area in order to accomplish work, frame window, drywall, plaster, etc, framed window and door. April 24, 2014 framed window, installed door April 25, 2014 Plasterer plastered the room Weekend of the April 26 and 27, client painted room. On April 28, 2014 installed Hardi Board panels on sub flooring On April 29, 2014 installed laminate wood flooring On April 30 installed baseboards, door trim and finished job in a professional manner On April 30, 2014 when we left jobsite the work was done and completed in a professional manner and ALL of the furniture was OUT of the porch area WE did not move any furniture back into the room. Returned on May 2, 2014. Client had returned/moved all of the furniture back into the porch area and had started building a large IKEA cabinet. And in the process of moving the furniture and building the cabinet scratched the flooring Client had tried to install tile themselves they had installed 3in1 laminate floor padding in the living room the tried to tile over it using standard Thin set. Client tried to install laminate wood flooring by themselves. They had great difficulty installing the flooring, so they laid the floor together and used clear shipping tape to hold the flooring together. May 5, 2014 We removed the clients work, installed 1/2 inch Duraroc, and installed tile per client in a “eclectic” pattern using 6/8 different tile that the home owner had supplied May 6, 2014 we removed the laminate wood flooring that client had taped together with clear shipping tape, and installed new laminate wood flooring May 7, 2014 finished flooring and installed baseboards May 9, purchased materials to build deck/steps for Home Improvement store receipt # 0270-01-03028-05/09/2014-9286 11. May 9. 2014. Met with clients at there home. Upon arrival at the residence I was met by the Clients and his wife. Upon getting out of truck myself and two of the gentleman that work with me were accosted by the client wife, she had gone thought the entire area of trash and had accused us stealing tile and throwing away a lid to a box; Witnessed by ( Tony B. and David L.). She informed us that we were not to throw anything away. Thus we did not remove anything form the house from the house at that point. Finished all work in a professional manner Client was satisfied with all the work performed and had NO ISSUES at that time and was presented with an invoice for all work completed. Client informed us that they were unable to pay the invoice. 12. On June 2, 2014 I received a voice mail from client asking to do more work at the house. I sent the following email dated June 2, 2014. “Dear [member name removed], I received your voicemail about the work. Before we continue with the next phase, we would need payment for the work that we already have done. I will be happy to meet you Tuesday or Wednesday to pick up the check for the work. The current invoice is: $2,750. Best regards, Daniel Gardiner-RTFT Remodeling” 13. June 3, 2014 I received payment for all work 14. Received information that Client was in foreclose: Alachua County Clerk of the Courts Case # 01-2014-CA001534, opened 04/30/2014 15. Do to the fact that the home owner was slow to pay for original work and was in the process of a foreclosure it seemed a wise business move to no longer work for this client We the undersigned have read and agree with the posted statements of fact we presented above. We were all present doing the work and can attest that all the work was done in a professional and timely manner. And the statements made by the homeowner are not based on reality or facts. Daniel G. Clinton B. Kevin H. David L. Tony B. Anthony P Response to letter: Statement from Client: “Work Completed Date: June 17, 2014 Hire Again: No Approximate Cost: $5,000.00” Response: This statement is False. All work was completed in a professional and timely manner on May 9, 2014. Payment was not received until June 3, 2014. On June 2, 2014 I received a voice mail from client asking to do more work at the house. I sent the following email dated June 2, 2014. “Dear [member name removed], I received your voicemail about the work. Before we continue with the next phase, we would need payment for the work that we already have done. I will be happy to meet you Tuesday or Wednesday to pick up the check for the work. The current invoice is: $2,750. Best regards, Daniel Gardiner-RTFT Remodeling” Statement from Client: We initially contacted RTFT in January to do the remodeling work. We had certain projects on a deadline, which was made very clear to the service provider. The deadline was June 18 because my husband had a major surgery coming up, which would make it difficult for him to get around for a while. We wanted to make sure things were out of the way, and major projects completed in time for his recovery. I am also disabled, so it was doubly important for the work to be completed timely. Response: This statement is False: RTFT REMODELING was not contacted until March 2014 March 13, 2014 sent quote vie email to do work on master bathroom Total cost of work $800.00 quote # march 2, 2014-orangelake : Email dated March 13, 2014 “Dear [member name removed], I hope you get this email; I will call to confirm you did. Here is the estimate for the bathroom remodel. Best Regards, Daniel” April 3, 2014 Started work on bathroom – tear out of bathroom April 4, 2014 purchased supplies at Home Improvement store receipt # 0253-04-73512-04/04/2014-7979 Client had purchased Cabinets from IKEA and tried to put together themselves, Clients left out screws, Hinges, shelves, doors, and hardware Finished bathroom April 13, 2014 Statement from Client: “RTFT did not meet the deadlines and are still doing work nearly 2 months later.” Response: This statement is false. Work was completed by May 9, 2014. Please note the inconsistency of this statement the client states: “and are still doing work nearly two month later” if the dead line of finishing the work was June 18 2014. Then according to this statement we are still work and the jobsite as two month later would be August 18, 2014. Statement from Client: “He installed the bathroom flooring, cabinets, sink, vanity etc incorrectly and damaged the items in the process.” Response: This statement is False and this statement is so general that it is only stated to be inflammatory. No where in this statement does the client state what was wrong? HOW was the floor installed incorrectly, how were the cabinets and sinks installed incorrectly or how was it damaged. If all this work was done incorrectly as the client states then why was not any of this brought to our attention? The client was billed for the work on May 9, 2014. They did not pay the invoice until June 3, 2014. Client had twenty-six days to look over before they made payment. Statement from Client: “ Additionally he installed the tile for the side entry and hallways incorrectly. He didnt do the grouting properly either. Some of the tiles are already moving and tilting. We had specific directions on how we wanted the tile in the great room done, but he ignored that and did it differently. “ Response: Again: Client had twenty-six day to bring to our attention any area of concern. The only directions we received concerning the tile work was: “An area about 12*10 feet along the front door needs to be tiled. An area of eclectic tile 8*6 feet, 48 Square feet, in the center of this area will have a 2 foot border of "new" tile. This border will have occasional inclusions of eclectic tile to use as much existing tile as possible. the border will be about 72 square feet. “ Statement from Client: “ He also installed a nice light that we had into the dining room in the wrong place.” Response: This statement is False , A ceiling fan with a light needs to be installedWe were asked to install the light in the middle of the room. Statement from Client: “He installed a door to the office incorrectly.” Response: This statement is False :The door was installed correctly and was in perfect working order when work was competed. Statement from Client: “He had done the flooring in the office, and needed to move furniture into there to do the flooring in other rooms. When moving the furniture they scratched the newly installed floor up.” Response: This statement is False. On April 30, 2014 when we left jobsite the work was done and completed in a professional manner and ALL of the furniture was OUT of the porch area WE did not move any furniture back into the room. Returned on May 2, 2014. Client had returned/moved all of the furniture back into the porch area and had started building a large IKEA cabinet. And in the process of moving the furniture and building the cabinet scratched the flooring Statement from Client: “ They also broke many things of mine during the remodeling process.” Response: This statement is completely untrue Statement from Client: ” Strangely enough he only ever seems to work on the house when we arent there, and avoids having anyone around. But mostly he didnt seem to be around much at all, he would just come and do a project here and there.” Response: This statement is False. We spent a total of 23 days working on the house. The client would leave the key outside the house and we would enter, do work and leave at the end of the day. As the house does not belong to us, the client had 23 day to be at the house and watch the work progress. Statement from Client: “ He doesnt have a contractors trash bin either which seems weird and he leaves trash and material around. At one point I got a flat tire because of the construction material in the driveway. In fact I had to hire another company to come haul junk away. I brought the issue of the trash up to him, and I havent seen or heard from him since and is completely unresponsive.” Response: May 9. 2014. Met with clients at there home. Upon arrival at the residence I was met by the Clients wife. Upon getting out of truck myself and two of the gentleman that work with me were accosted by the client, she had gone thought the entire area of trash and had accused us stealing tile and throwing away a lid to a box Witnessed by ( Tony B. and David L.). Client informed us that we were not to throw anything away. Thus we did not remove anything form the house from the house at that point. Finished all work in a professional manner Client was satisfied with all the work performed and had NO ISSUES at that time and was presented with an invoice for all work completed. Client informed us that they were unable to pay the invoice. Statement from Client: “In summary we essentially have spent a lot of money with him to get a lot of projects done incorrectly or not completed at all. We now dont have the money to have someone else come to redo the work. Additionally, the way he has been doing the work and leaving things around has aggravated my disability, and has caused issues for my husband's recovery.” Response: Finished all work in a professional manner Client was satisfied with all the work performed and had NO ISSUES at that time and was presented with an invoice for all work completed. Client informed us that they were unable to pay the invoice. We the undersigned have read and agree with the posted statements of fact we presented above. We were all present doing the work and can attest that all the work was done in a professional and timely manner. And the statements made by the homeowner are not based on reality or facts. Daniel G. Clinton B. Kevin H. David L. Tony B. Anthony P
