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Martin's Family Appliance

Appliance Repair, Appliance Sale, Small Appliance Repair,

About us

Our business was started in 1948 in Michigan. We moved to Gainesville in July 1958. As we're in our 68th year the Martin Family would like to say Thank-you for your business and the trust you've given us to take care of your appliance needs! 13 Employees. We do not offer Sub-Contracting. Cost is determined by the job. Service charges apply. May contact through email. Financing available. Additional DBA - Martin's Family Appliance Center Inc.

Business highlights

77 years of experience

Services we offer

Large appliance sales, maintenance, installation & repair.

Services we don't offer

Heating & Air Conditioning, HVAC, Gas appliance service & installation.

Amenities

Warranties

Yes

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.8125 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
8%
3
1%
2
0%
1
2%

Filter reviews by service

Showing 1-25 of 125 reviews
Reid W.
May 2020
5.0
Yes, I recommend this pro
$88
The technician was very courteous and knowledgeable. Willing to answer all of my questions no matter how detailed. Did his work quickly and efficiently and left the work area tidy. I will be happy to use Martin's again when a problem arises.

Charlotte B.
Apr 2020
5.0
Yes, I recommend this pro
$100
Chris was super responsive and had my fridge fixed the same day. Couldn't be more pleased with Martin's and will definitely use them again! Thanks!

Carol S.
Dec 2018
5.0
Yes, I recommend this pro
Too expensive to fix, bout a new dryer from Martins

Bill I.
Jul 2018
5.0
Yes, I recommend this pro
Couldn't have gone any better. Will use again.

Alex L.
Mar 2018
5.0
Yes, I recommend this pro
Richard was a great tech. He gave me a courtesy call that he was on his way and I headed out to meet him. He had the parts needed and made the switch for me. He pulled the oven out and let me get behind it to clean before he put it back in its place. He tested it out and after determining everything was working he went on his way. The whole time he was super friendly and were talking about hobbies and work. He also reminded me of the warranty all of their replacements have and if I had any issues to give him a call. Easily would use Martin's Family Appliances again.

Robin O.
Feb 2018
5.0
Yes, I recommend this pro
Wonderful! They are honest and a great company to deal with.

Richard O.
Feb 2018
5.0
Yes, I recommend this pro
Very well. Both appliances work fine, area was left neat and clean.

Gary A.
Oct 2017
5.0
Yes, I recommend this pro
great! Richard Lipscomb performed the service with ease and competence.

Patrick F.
Oct 2017
4.0
Yes, I recommend this pro
pretty good, first dryer delivered did not work at all, had to wait for new dryer to come in.

Jerry M.
Oct 2017
3.0
Yes, I recommend this pro
$100
fair to middling

Michelle B.
Aug 2017
5.0
Yes, I recommend this pro
$79
Everything was great!

John R.
Jul 2017
5.0
Yes, I recommend this pro
They told me that it was unfixable but it ended up being fixable. It has nothing to do with the appliance. When I called the vent people, the dryer started working again. There was one guy and it went very well.

Jimi A.
Jun 2017
5.0
Yes, I recommend this pro
$178
Courteous, friendly and professional service technician. He has serviced our machine in the past with the same professionalism. Thanks Richard!

Rebecca A.
Jun 2017
5.0
Yes, I recommend this pro
I emailed with a description of the washing machine issues on a Sunday evening. I received a very nice email early Monday morning explaining that Martin's don't fix our washing machine brand (LG), and suggesting another company that would be able to look after us. I was impressed with Martin's swift response and helpful attitude.

Lu S.
May 2017
5.0
Yes, I recommend this pro
Great. Repaired correctly. Professional and Clean.

John F.
May 2017
5.0
Yes, I recommend this pro
$120
excellent - showed up on time, ordered parts, performed repair

George P.
Apr 2017
4.0
Yes, I recommend this pro
After some initial miscommunication things went fine.

Marianne C.
Apr 2017
1.0
$200
Very poor. I would be very careful, especially with the eldest person. Not only will you get poor service they will overcharge when thy can.

Eric J.
Apr 2017
5.0
Yes, I recommend this pro
$79
The work was conducted very professionally and I will use their services again. The technician, Chris, was very knowledgeable and efficient. They responded to my request and got me on the service schedule the same day. The owner, Chris Martin, was very accommodating relative to our needs and the services performed.

Thomas R.
Mar 2017
5.0
Yes, I recommend this pro
Richard arrived at our house at the designated time. He was kind and his information was helpful. We greatly appreciated his willingness to review information in the owner's manual as well as getting the machine running again. Friendly and efficient.

Barbara G.
Mar 2017
5.0
Yes, I recommend this pro
Harold showed up on time and was professional competent friendly and fixed both items quickly and for a reasonable price. I strongly encourage anyone to use them

Barry G.
Feb 2017
5.0
Yes, I recommend this pro
$110
Richard showed up and was friendly, knowledgeable, and very quick. He diagnosed the problem in less than 10 minutes and had the exact part in his truck. He replaced the "Cut off fuse kit" within another 10 minutes and even trimmed my exhaust hose for me to the proper length! I would HIGHLY recommend Martin's Family Appliance and especially Richard!

James D.
Jan 2017
5.0
Yes, I recommend this pro
We bought the new dishwasher and they delivered and installed for us.

Michael S.
Nov 2016
5.0
Yes, I recommend this pro
$60
Richard was our technician. He was prompt, polite, knowledgeable, and quickly diagnosed the problem. He explained what he was doing and fixed the problem after my two previous DIY attempts failed. He also mentioned they would come back in 30 days if the same problem occurred. I definitely recommend Martin's Family Appliance!

Jean M.
Sep 2016
5.0
Yes, I recommend this pro
unknown
Showing 1-25 of 125

Licensing

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Martin's Family Appliance is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 5:30 PM Tuesday: 8:00 AM - 5:30 PM Wednesday: 8:00 AM - 5:30 PM Thursday: 8:00 AM - 5:30 PM Friday: 8:00 AM - 5:30 PM Saturday: 9:00 AM - 3:00 PM Sunday: Closed
Martin's Family Appliance accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
No, Martin's Family Appliance does not offer free project estimates.
No, Martin's Family Appliance does not offer eco-friendly accreditations.
No, Martin's Family Appliance does not offer a senior discount.
No, Martin's Family Appliance does not offer emergency services.
Yes, Martin's Family Appliance offers warranties.
Martin's Family Appliance offers the following services: Large appliance sales, maintenance, installation & repair.
Heating & Air Conditioning, HVAC, Gas appliance service & installation.

Contact Information

1809 N Main St, Gainesville, FL 32609

Service Hours

Sunday:Closed
Monday:8:00 AM - 5:30 PM
Tuesday:8:00 AM - 5:30 PM
Wednesday:8:00 AM - 5:30 PM
Thursday:8:00 AM - 5:30 PM
Friday:8:00 AM - 5:30 PM
Saturday:9:00 AM - 3:00 PM
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