Pure Cleaning Pressure Cleaning
About us
Family owned and operated with over 22 years of experience. 2 employees. We do sub-contracting jobs for roofing companies and painting companies .
Business highlights
Services we offer
Homes, Shopping Centers, Driveway, Sidewalks, Roof, Decks and Patios
Services we don't offer
We do not do detailed window cleaning or Interior cleaning of any structure.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- Check
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 97% | ||
| 2% | ||
| 0% | ||
| 0% | ||
| 0% |
Filter reviews by service
Tony called me the next day to follow up on the estimate, and a date was scheduled for the service. Our service had to be pushed back one day because of large amounts of rain for a few days before, which caused Tony's crew to run behind. That was understandable.
The cleaning was done to our satisfaction, and we were most pleased with the level of service Pure Cleaning provided as well as their reasonable prices. I would not hesitate to hire them again in the future.
And I am thankful to Angie's List where I found out about Pure Cleaning Pressure Cleaning.
"In response to your description of work, I would like to explain, I feel that there has been a huge misunderstanding. The first time my company did a job for you was December 7, 2010. The job was to pressure clean your roof, rinse down the walls of your two- story home, and pressure clean your sidewalk for which you paid $300.00 at that time. This time, you called on April 13th and wanted us to do a job for you and you stated that we charged you $300 the last time, but I told you that I wanted to check my records and get back to you. I called you the next day after checking my records and told you that I would also do your patio and driveway for a total of $400.00. I feel this is where the misunderstanding came in. I thought you might want a deal for everything along with your roof, which is the price of $400 that I gave you. I'm sorry if I didn't make myself clear and I certainly didn't mean to push anything on you, I just wanted to see if you wanted other things done since I was there and that was the $400 that I quoted you. You had the right to say no and just request to have the same thing done that you had the last time. I' m sorry we had a misunderstanding and I didn't do the job for you this time. It is never my intention to leave a customer dissatisfied. Also, just to say thank you for saying we did a good job, I appreciate that!"
Desperate, the Monday before Thanksgiving I looked through Angie's List for a Pressure Cleaning company to see what the price would be to get it done - and to see if I could get it done within the next two days. I called Pure Pressure cleaning and spoke to them, explaining my situation. The person who answered the phone said that she would have Tony (the owner) give me a call back. Tony called me back after 5 that evening. He asked the approximate size of what needed to be done and gave me a price. He said he wasn't sure if he could get it done that quickly... since he was very busy with the holidays approaching. But then said... not to worry he'd "get me covered. " He said he'd get someone out to do the job the next day. I told him that I'd be out on an appointment until 12 noon, but would be home the rest of the day. He said he'd squeeze me in between his morning and afternoon jobs and have someone out around noon.
I left the house the following day for my appointment around 10:30am. Since I knew Tony's crew would be out around noon, I raced home at 11:30 to find when I arrived, that the job was completed...in less than an hour and a half... and it was amazingly clean! That pool deck sparkled! They even did the nasty, "black with algae" diving board! Tony called later in the day to see if he could stop by later that evening to pick up his check - which I gladly gave him! He was fast, very professional, and his price can't be beat. I can say without a doubt - I will NEVER do my own pressure washing again! I will definitely call Pure Pressure Cleaning whenever my pool deck needs cleaning. Tony recently did my parent's paver driveway and sidewalk, as well as a patio. They were equally pleased. If you need any pressure cleaning - call them. You can't go wrong.
His men showed up on the scheduled day, and did an excellent job all the way around. All the windows were sparkling clean as well, the screens also.
That night, we noticed that two wall outlets were dead. A careful search detected no open circuit breakers. An outside wall box was open and the plug was dead also.
Figuring that Tony's crew had used electricity and shorted out the circuit, I called him next morning, and he told me his crew uses gas power. He said he would come over and have a look. Meanwhile, I had begun to think. We have a circuit breaker wall plug in the kitchen which feeds the outside plug on the patio, and Tony had suggested I look for another such somewhere in the house.
I found another such wall plug in the garage. It had been painted over years ago, and the buttons did not work. All three wall plugs in the garage were dead as well.
When Tony came, he removed the wall plug, and we found that the circuit was live. He went to Home Depot, bought another wall plug, and installed it then and there. All the dead wall plugs now came back to life.
This was definitely above and beyond the call of duty. He would not even let me pay for the wall plug !
Next time I need the roof cleaned, I'll know who to call.
"Good evening, I'm so sorry to hear about all of the problems that you state in your report. It is never our intention to leave a job where the customer is unhappy, however this is the first time since December (4 months ago), that I am hearing of the stated problems. Had you spoken to one of my men of these stated problems, or myself, I assure you that, I personally would have rectified any thing that you were unhappy or unsatisfied with. I always stand behind my integrity and I would have come back to your home that day, or at the least the next day and fixed anything, or replanted anything. In saying that, I want to state that I always use a 1% solution of chlorine on the roof and have never had all the flowers die, also my men know how I am with treating the customer with respect and, if a rose was broken, it may have been a mistake and I would have bought and replanted you a new one. Also, I'm not sure what exactly you mean with the patio spraying, but I will ask my men, but it was 4 months ago and I' m not sure, at this time whether they will remember? Again, if I might say, I wish you would have called me or said something to my men at the time and I would have gladly have corrected any situation that was a problem. I'm sorry that your experience with our company was not what you nor I hoped it would be. I would liked to have fixed anything for you that you felt had made this a bad experience for you. My sincere apologies, Tony Fumero"
All the work was done well and everything was left clean. Couldn't be happier with the job they did.
side of the house, patio and driveway with a pressure hose, unfortunately, some of the water came through into the house.
I have no way of knowing without climbing on the roof myself whether any of the tiles cracked during the cleaning.
In addition, they accidentally broke the gate latch on the side of our house. Tony was very good about coming out to fix it.
able to meet our schedule. I was very pleased with the work and they in
fact did even more than I expected. Very conscientious.
Licensing
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