FusionCRS Cleaning & Restoration Services
About us
Here at Fusion Cleaning & Restoration we strive for excellence; one of our top priorities is customer satisfaction. As part of the northwest florida better business bureau (aka bbb) we guarantee our cleanings 100% (the fusion guarantee). If you ever have a problem or concern regarding our carpet cleaning, tile & grout cleaning, upholstery cleaning, or any other service rendered, we welcome your call. Additional DBA - FusionCRS.
Business highlights
Services we offer
& Water Damage Restoration, Carpet Cleaning, Dryer Vent Cleaning, Natural Stone Cleaning and Polishing, Oriental Rug Cleaning, Tile and Grout Cleaning, Upholstery Cleaning
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 4% | ||
| 2% | ||
| 1% | ||
| 1% |
"We are so glad Carlos and Brandon was able to help you, and look forward to servicing you in the future! Thank you for taking time to leave a review. Have a great day!"
"[Member Name Removed], thank you for taking the time to leave us a review! We hope to help service your home again soon!"
"We are so glad Carlos was able to help you, and look forward to servicing you in the future! Thank you for taking time to leave a review. Have a great day!"
"Thank you for taking the time to write a review of your experience! It is our pleasure serving you and we appreciate you taking the time to leave us a review. We look forward to continuing to serve you!"
"Thank you so much for leaving a review! It means the world to us to hear great feedback from our customers. We are so glad Tony was able to get your tile looking so great! We look forward to hearing from you again."
"We are so glad to hear that you are pleased with your experience! It is our pleasure serving you and we appreciate you taking the time to leave us a review. We look forward to continuing to serve you!"
"We are so sorry to hear that you did not have a great experience using our company. The results that you are describing are not typical for our carpet cleaning, and for that we humbly apologize. We pride ourselves on our quality and attention to detail, so to hear that we fell short is deeply regrettable. If you wouldn't mind giving us a call at 850-651-6600, we would love the opportunity to talk with you and discuss anything we could do to make this right with you and learn more about your experience. We apologize again for the inconvenience that this has caused you and we look forward to trying to earn back your business."
"Hi [Member Name Removed]! Thank you so much for taking the time to leave us a review! We are so glad to hear you had a great experience and it means a lot to the technicians to hear positive feedback on their work. We look forward to serving you again. Be sure to check your email for a special thank you from the Fusion team!"
"Hi [Member Name Removed], Thank you so much for the kind words. We are so happy to hear your most recent cleaning turned out great! Be sure to check your email for a surprise from the Fusion team and we'll see you next time!"
"Hi [Member Name Removed]! Thank you so much for taking the time to review us! We are so happy that you are pleased with our work and we love hearing about your experience. Thank you for being a loyal customer. Be sure to check your email!"
"Hi [Member Name Removed]! Thank you so much for taking the time to review us! We love to hear that you are pleased with the results. We look forward to continuing to serve you and be sure to check your email for a special thank you for your review!"
"Hi [Member Name Removed], Thank you so much for taking the time to review us! We love to hear customer feedback and are so happy you are pleased with the results. We look forward to continuing to serve you and be sure to check your email for a special thank you for your review! Best, Fusion CRS Team"
"Hi [Member Name Removed], Thank you so much for the review! We are so glad that you are pleased with the results and look forward to continuing to serve you in the future. With your permission I would love to post your review along with some before and after pictures on our website. Thanks for being a great customer and have a wonderful day! Best, Fusion CRS Team"
"Thank you for taking the time to leave a review! We appreciate you as a customer and love to hear that your experience was great. Make sure you give us a call for all of your future cleaning and restoration needs!"
"Thank you for taking the time to leave a review! We appreciate you as a customer and love to hear that your experience was great. Make sure you give us a call for all of your future cleaning and restoration needs!"
"Thank you for your response. After reviewing the concern, listening to the training recording, and speaking with the office, this was definitely an oversight on our end. When the follow-up call was originally made and you shared your concerns, we should have immediately put you back on the schedule, honoring our 10 day satisfaction guarantee. We were grateful that after realizing this, we were able to make contact with you and come back out and re-clean the areas of concern. After speaking with you following the re-clean, we were pleased to know that you were satisfied and happy with the results. We again would like to extend our apologies that your cleaning was not satisfactory with the original cleaning and the experience you had initially with our office. We hope that we have showed you that we are a company of integrity that stands by our guarantee. Thank you for allowing us to service you, Danielle & Pablo, Owners"
"Thank you for taking the time to leave a review! We appreciate you as a customer and love to hear that your experience was great. Make sure you give us a call for all of your future cleaning and restoration needs!"
"Thank you for taking the time to leave a review! We appreciate you as a customer and love to hear that your experience was great. Make sure you give us a call for all of your future cleaning and restoration needs!"
Licensing
State Contractor License Requirements
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