Excellent!! Brandon was very patient and kind explaining new units and helping us make a decision. He said we could call him anytime, which we have done. He always answers promptly and politely. He even made an extra trip to provide temporary fans and another trip to help us with the thermostat. The installers were timely and swept after they completed the job. We have no complaints. Highly recommend!!

They were very professional, punctual and informative regarding the whole process. What was nice for me is that they took their time to evaluate the problem with the AC and to fix it. I can recommend them as a trustworthy company!

Called on a Saturday morning and they came right out to fix our a/c. The technician did great work!

Darren worked on my AC unit. He called ahead to let us know exactly when he would arrive, and did so. He systematically analyzed and found the cause of the problem (air handler not functioning properly). He first checked the thermostat and found nothing coming on, then checked the attic to check for power, line and low voltages, then the breakers for indoor and outdoor unit in the main panel. He then found that the previous company had a hose stuck in drain clean out allowing air handler to pull water into air handler and cause the safety switch to short cycle system and cause compressor to hum. He then removed the hose and poured water down the line and capped the clean out. He cycled the system on and checked for system operation, and then went to the rear of the home to check drain line and found it did not have a proper trap. He then turned existing piping on all drain lines to create a trap. He did this not only for the unit at issue but also did the same for the other adjacent AC units (the drains for which were also not trapped). He then checked to confirm that the drain was operating normally. Darren is a true professional. He went above and beyond. I would highly recommend him !

Certified Heating & Cooling Inc Fort Myers went above and beyond to assist me when my AC went out and I needed a new system. Brandon was unbelievably knowledgeable and helped educate me on my home needs and delivered a solution based approach that aligned best for me related to the best brand within my budget. Likewise, the team that came out to facilitate the install we amazing, top professionals that I would highly recommend this company and team to everyone! Best in Class for sure!! Thank you so much for delivering installation and service excellence.

Everything went very well, everyone from the salesman to the office to the installers were professional and pleasant. Definitely will be using their company again.

The service tech came out very quick and checked the unit and found the problem. He was very knowledgeable. The part was under warranty thru the manufacturer (that another company had installed). He said he would have the shop give me a call with the amount. They called back very soon with a price of approximately $950.00. I stated the part is under warranty and she said I'll have talk to someone else and call you back. She did with a price of approximately $850.00. I knew this was way too much just for service. I call another A/C company and had it installed for half of what these guys wanted. This was after reviewing this company on Google and Angie's list. Not very impressed!

Certified is top notch. The salesman was exceptionally knowledgeable and not too pushy. When I called to tell them that we were ready to go forward, they were able to schedule us for the next day. The workers arrived on time and did a great job carting away the old unit and setting everything up for the new one. When installation was complete, they cleaned everything nicely. They were very responsive to my questions (and I always have a lot) and the folks in the front office were extremely pleasant whenever I called.

Absolutely excellent. Jose was great and explained everything he was doing.

.

It is not simple. Had I had a very simple job that was take out the old one and put in a new one just like it. They were very economical. They did journeyman work. They would have been good for that kind of job. I had a complex project with a number of preexisting problems that they were unqualified to address. They were inexpensive. You get what you paid for. I had a back pressure problem and they told me it was working just fine. They were not up to the level that I needed for the problems that I had. I had to fight with these guys everyday. The price was superior. I would consider using them again if it was going to be a straight forward project. If I wanted someone to solve problems, measure ducts, and explain things to me these are not the guys. If I need someone to turn wrenches for cheap I would use them. They need to work on problem solving, patience in getting to the root cause of the problem. The workers were polite. My first impression in the bid process is that they were highly responsive. I happened to call on a Saturday afternoon thinking I would leave a message and have someone call me on Monday. I had someone call me back Saturday within the hour. It just so happened the guy answered the phone. I wouldn't expect that. If you have a simple job, straight forward these guys are price competitive.

Excellent. Arrived on time and finished quickly.

Technician was very thorough and explained various options to me should I need to replace the system. He showed me various parts of the system and described their function. He did a thorough job cleaning out the lines and was very professional in his service delivery.

Excellent.

We use certified for annual maintainable and we also had our ducts cleaned as they were very dusty. Excellent service, very good work and honest staff. Thank you

Very good customer service. Service technician was timely and very professional.

Excellent!

Every aspect of my experience dealing with Certified Heating and Cooling was handled very professionally and I was very pleased with their services. From my initial phone call which was handled by Debbie, to the outstanding job that the tech Daniel did for me to get the A/C up and running again, I couldn't have been more pleased. Besides fixing what was wrong, Daniel also thoroughly inspected and cleaned the entire A/C system, as part of their "Blue Ribbon Maintenance System." There were no "Surprises" and they took care of my problem and got me up and running the same day, like they said they would. All their reviews on Angie's list were very positive, and I see why. I would't hesitate to use them again.

unknown

Matt was knowledgable, kept me informed, and left NO mess.

.

Initially I took a service contract with them.

unknown

Dennis diagnosed problem. Chris F and Jordan B did the installation. Everything went smoothly and on time.

unknown