J.J.  did an excellent job, as always.  A+

I've used them before.  Top notch plumbing services.  Nice personnel, on time and good service.  I even bought a service plan from them because I trust them.  However, they let me down big time when they never provided the quote.  Their quote guy was on his way for vacation, and I guess my job was not big enough or important enough to matter.  The girls in the office did as much as they could to get a response from either Jeremy or the guy who was covering for him, but neither ever responded.  I'm now sorry I bought the service plan because I'm going to have to look for another plumber anyway.  Even if they didn't want to do it, they should have responded.  I called at least 4 times trying to get this quote, so there is no way they forgot or didn't know.  Waiting on them wasted additional time and now the job won't be done when my elderly parents arrive.  So all in all, I'd have to say if you need basic plumbing, these are good guys.  If you need anything more, I could not recommend.

Over the past two years we have used Aztec Plumbing on 4 different properties throughout our family, for a variety of different jobs and through multiple remodels. They are nothing short of AMAZING. Always completely professional when they show up to the door, their customer service leaves you wanting for nothing and their work is second to none. They even send you an email before the tech comes to your house to give you a background bio and picture of who's showing up at your door.
While I'm absolutely confident all their technicians are great, we use JJ on the regular for all our daily plumbing issues. JJ is THE MAN! Honest, trustworthy, incredibly knowledgeable and as polite as they get. His work always impresses us and he give you a real assessment without trying to push anything on you that you don't need. He has worked with my mother in law, my parents and my fiancé and I on our homes and he has truly become part of the family! 
I would also like to give a big shout out to the Re-Pipe crew. Ive never seen anything like what those guys were able to accomplish in a day. My mother in law has a two floor condo in The Forest Country Club and in *1* day these guys were able to Re-pipe a 2200sqft 3 full bath place.. Again all the guys that showed up were incredibly polite and made my mother in law feel completely comfortable while they worked in her place.
There is a comfort in knowing when you have a problem you have the right people to help you solve it. Aztec Plumbing are undoubtably "those people" for all your plumbing needs. They truly offer next level service.
Sincerely,
The Harts & The Germers

Everything went very well. I spoke to Britney in the office, she was great and knew what I was referring to about what needed fixing  (the cartridge in the shower). My husband tried to remove it, but it would not budge. I received service that same day within a few hours of my call. Kyle the plummer came out and removed the old cartridge and put a new one in. The job went smooth, and the plumber was soon off to his next job.  Company personnel were very courteous.  Yes, I would definitely call them again if I ever have another problem. 

They put on booties when they came in. They explained what was going on in my language not plumbers language. They were efficient and on time. They were late, but they called to let me know what was going on.

unknown

My toilet began having big air bubbles, which I have never experienced. After some internet research I suspected a problem with the vent - and began watching for snakes and frogs in the bowl Lol. The issue stopped on its own then started again on the weekend a few days later. I contacted Aztec by email on Saturday, expecting to call them on Monday. They called me on Sunday & set up the appointment for Tuesday because I wasn't available on Monday. They sent me an email Tuesday morning with information about Gary who would be coming, including a picture. Amazing! And very helpful to a woman living alone! Gary arrived on time & quickly determined that the problem was a clog rather than the vent. He quickly fixed the problem & educated me on several things along the way. He spoke to my landlord on the phone & was highly professional at all times. I hope I don't need a plumber again, but if I do I'll definitely call Aztec!

Aztec was excellent. I also called Next Plumbing and Eco Plumbing.  They were all excellent companies, but I was looking at different options including going tankless and wanted to give them all a shot.  In the end, I went with Aztec because I had worked with them before on that property, and they had done a excellent job in the past as well as the options they offered were a bit closer to what made sense for me.  It was a tough choice though and wouldn't hesitate going with the other two companies as well.  They were all close in price with slightly different plans they offered.  In the end, I paid quite a bit more for the peace of mind on the 10 year full parts and labor warranty.  Something I usually don't purchase, but its a rental and every time I get a call its quite a drive--so I was in the worry free mindset. They installed the new water heater immediately.  The tenant is happy and I hope to have no more bills or water heater worries for 10 years at least.

It turned out well. It was great, very prompt, very professional and knowledgable. I found this company through a recommend from someone who had used them. They were knowledgable. I would recommend them. I would use them again in the future.

From the first visit for an estimate until the actual installation, Scott with Aztec Plumbing was extremely professional and knowledgeable.  We were given dates and times, and they were honored as scheduled.  
The installation was efficient and clean.  We are very pleased and will use them again.

This is not really a review of service rendered, more an FYI for others looking for a service provider that this provider indicates that they do not service all of Collier county.
From their listing:
Service Area
Lee, Collier & Portions Of Charlotte County.
I live in Orangetree which is in Collier county, but they indicated they do not service this far out in Collier.
Just keep this in mind if you are looking for plumbing services, or purchasing a "deal" that you might want to make sure that they will actually provide services to your location.
I would have thought a plumber that is located in Fort Myers and services Collier county would service Orangetree, since I'm as close to Fort Myers as I am to downtown Naples.

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It went excellent and I would recommend them to anyone. They responded quickly the plumber arrived on time and was very professional. And the company sent a email beforehand to notify me of the plumber with a picture and a description, so I was comfortable with him when he entered my home.

J.J., the plumber did an excellent job.  He is very professional, friendly and conscientious and takes pride in his work. 

unknown

He was very professional and my husband thinks he was the best plumber we have ever hired.  In fact the best contractor we have ever hired before any time type work.

EXCELLENT!

unknown

he was confident and thorough

unknown

unknown

I had a problem with the hot & cold water mixing in the master shower for almost a year! After having several plumbers try to repair it, I had almost given up. A friend recommended Aztec and I decided to give it one more try. I scheduled an appointment with Aztec and received a confirmation email with the name and photo of the plumber who would be performing the service call.  Our plumber, Ryan, was very professional and within less than an hour, he had diagnosed and repaired the problem! I was extremely happy with Ryan and Aztec!

unknown

Having been a member of Angie's List for many years, this was probably the most frustrating experience I have ever had. After going down the list of "24 hr Emergency Plumbing Services, it took me 3 hrs of calling and waiting on 5 other companies before I called Aztec (who should be at the top of the list), all you others should not advertise a service if you can't or won't fulfill it, I would call that false advertising). I am so irritated about the companies that didn't respond at all to the after hours call to answering services and wait, just to get no return call or get a call back and say, "I cant fix that" as water is shooting out of the side of my house from main water line. Hands down, Aztec and their employee and I'll just call him "A", went above and beyond for an after hours emergency call and repaired the leak in my main water line so that we could have running water by morning for my son to go to school. I wouldn't think twice about calling them again, as a matter of fact, I wouldn't call or recommend anyone else. Being a small business owner myself, I know how important it is to have employees like "A" that make your company stand out from the rest, and that he did. Thank you

I cannot speak to the quality of the work done by this company, because I never had any work done by them, just the estimate.  They might do very good work and be very professional based on other reviews and the fact that they got someone right out to me very quickly to do an estimate (within an hour or so, as a matter of fact), and the person who came to do the estimate seemed and acted very professional.  However, know that their price might often be quite high compared to other companies - in fact, when I balked at the estimate, the person actually said that they are an expensive company and their prices are usually higher than average!  Guess they must not need the business very much. 

They estimated $1500 to just tie into the existing line, or $1650 to lay all new pipe all the way to the house.  When I asked why it would be $1500 to just tie in (this job is almost all labor, mostly in digging, as the materials are only a little PVC pipe and fittings), but only $150 more than that to do between twice and three times as much digging to go all the way to the house, I got no clear answer at all, just that "well, we'd already be here" or something like that.  For a job that is almost all labor, it should just simply be time and materials, and based on a set hourly labor rate times however many hours they take to do the job - not just throwing a total price at you which they're going to get no matter how long they actually take to do it (depending on how many roots they have to cut, etc.) 

One other company that I also didn't end up using because of repeated no-shows (Mr. Rooter Plumbing) had estimated $800 - $1000 for this same job, but the real kicker is that the company I ended up using, United Plumbing (extremely pleased - see my 1/22/15 review for them), which did quote simply on time and materials, sent two plumbers out who had the whole trench (to tie in) dug in one hour, and completed the whole job from start to finish in 3 1/2 hours, charging me less than $500 total.  So Aztec would have been 3 times more expensive!  Ouch.