Action Automatic Door & Gate

4.8(
135
)

About us

Since 1974, Action Automatic Door & Gate has set the standard for installation and repair of residential and commercial garage doors, door openers, and gate systems. We offer a variety of hurricane and impact rated garage doors that can help protect your home and even help you save money on homeowners insurance! We only stock trustworthy brands such as Clopay, LiftMaster, Cornell, Janus Door, Elite, and DoorKing. Ask about accessories like garage door screens from LifeStyle Screens, extra storage with an EZ-Rack hanging storage shelf or faux window overlays from Coach House Accents. At Action Automatic Door & Gate our business philosophy includes exceptional customer service, with a sharp focus on customer needs and satisfaction. We will always work to serve you as soon as possible with same day and 24-hour emergency service. Additional address - 275 Airport Rd N, Naples, 34104. Additional phones - (239) 643-3667, (941) 627-9696. Additional fax – (239) 768-3740, (239) 643-4467. Award winning. Additional email - [email protected]. Additional DBA - Action Automatic Door & Action Automatic Door Co. Additional contact name - George Ebel.

Business highlights

Emergency services offered
51 years of experience

Services we offer

Sales, access systems, automated gate systems, hurricane shutters & fencing., repair garage doors

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.8135 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
1%
3
3%
2
1%
1
4%
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Showing 101-125 of 135 reviews
Barbara F.
Sep 2012
5.0
Yes, I recommend this pro
They were very promote. I had used a Big Deal offer from them before and used them again to replace a different door. They did a good job.
Response from Action Automatic Door & Gate

"Thank you for the great comments. We appreciate your thinking of us for your garage door needs. George Ebel, Pres/CEO"

George E.
Jul 2012
5.0
Yes, I recommend this pro
I think very highly of them.
Response from Action Automatic Door & Gate

"Thank you for your review. I'm glad we have been able to offer you reliable service on a consistent basis, we really appriciate returning customers like yourself! Take Care, Lisa Ebel Marketing Manager Action Automatic Door & Gate"

Rogelio M.
Jul 2012
5.0
Yes, I recommend this pro
I had garage door opener installed last year by Action Garage Doors.  The price was right, the service outstanding, the personnel very likeable & professional. Yesterday (7/6/2012) it malfunctioned & it kept opening on its own.. It took just one call to Action G.D. & they came as promised & replaced wall panel which had been damaged by lightning.  I was just very pleased by their promptness & professionalism.  I liked them before, now they have my unquestioned loyalty.
Response from Action Automatic Door & Gate

"Thank you for your very detailed and postive report. I'm very happy to hear that Angies List helped you find us and that we lived up to your expectations! Take Care, Lisa Ebel Marketing Manager Action Automatic Door & Gate"

Stephen E.
Jun 2012
5.0
Yes, I recommend this pro
$65
They are excellent. We would rate them highly.
Response from Action Automatic Door & Gate

"Thank you so much for your high rating and positive report. It's great to hear that you are satified with your installation and annual maintenance. Take Care, Lisa Ebel Marketing Manager Action Automatic Door & Gate"

Jayne L.
May 2012
5.0
Yes, I recommend this pro
$200
Their service was excellent. Their price was very reasonable. My garage door has been perfect ever since their service. They came on a holiday and at night. They were efficient. They were great.
Response from Action Automatic Door & Gate

"Thank you for your positive review and for keeping us in mind. I'm glad to hear you were pleased with your service. Take Care, Lisa Ebel Marketing Manager"

Elizabeth W.
May 2012
5.0
Yes, I recommend this pro
I've dealt with them about a year ago, and then 8 months ago. Both times they came out, it was the same person. I was very impressed with them. I had to have one cork spring replaced and then the other one later. I could not afford them both at the same time. I had fixed the garage door opener myself, and he came in free of charge and made sure it worked. They were very professional and punctual. It was easy to get a hold of them. It felt very home grown. The price was something I was comfortable with as well.
D M.
May 2012
5.0
Yes, I recommend this pro
$3,000
I made the call and got the ball-park price.
The estimator arrived on time and checked everything out, noticing the possible need for the new header.
The in-house sales person gave us the final price that day and we ordered the door and lift.
16 days later the door was installed, everything old was hauled away, and the garage was swept clean.
Price was the same as quoted and we paid them.
The inspector passed everything and we are happy as can be.
Sharon S.
May 2012
5.0
Yes, I recommend this pro
$995
We are very pleased with the job. 
Response from Action Automatic Door & Gate

"Thank you for the positive report, enjoy your new door! Take Care, Lisa Ebel Marketing Manager"

Paul D.
May 2012
5.0
Yes, I recommend this pro
$1,000
As above, the installation went well but bugs that popped up afterward kept gates from operating normally. Action kept coming out and trying solutions until everything was OK.
Response from Action Automatic Door & Gate

"Thank you for your positive report. I'm sorry we had to come out so many times, but am glad to hear that the problem was solved. I hope you will think of us for any future service needs. Take Care, Lisa Ebel Marketing Manager"

Andrew S.
May 2012
5.0
Yes, I recommend this pro
They are the best.
Response from Action Automatic Door & Gate

"Thanks for the positive report Member! Take Care, Lisa Ebel Marketing Manager"

Carol R.
May 2012
5.0
Yes, I recommend this pro
They were excellent. They were very professional.
Response from Action Automatic Door & Gate

"Thank you for your positive report! I hope we will be able to work with you again in the future. Take Care, Lisa Ebel Marketing Manager"

Scott T.
Apr 2012
1.0
I decided to go to Action Automatic Door as they are a prolific advertiser and I figured that was a good indicator of their stature in the community.I drove to the showroom in Fort Myers and talked to Greg and received good treatment and enjoyed my time there. The plan was that the next Monday, a person would come out for a proper estimate. Is noon a good time? Yes. Well they'll be there at noon. No if ands or buts. And I was also told that they would call before their arrival.Noon passes by, then 1 o'Clock. At 2PM I finally call the company to cancel my appointment as I have other things I need to do. I was willing to reschedule but something interesting happened.When I called, a hurried and frantic woman answered. I explained that I had an appointment for that day and that I needed to reschedule. I was then transfered to "Dennis" who answered in a equally frantic way. I had to again explain that I needed to cancel my appointment as the noon appointment had lapsed and I needed to reschedule. The conversation went something like this... Me: "I need to cancel or reschedule my appointment" Dennis: "When's the appointment?" Me: "noon" (It's after 2pm) Dennis: "They'll be there soon" Me: "I was told they would be here at noon and I cannot wait any longer" Dennis: "Well... They have a window of (many) hours, You'll have to wait for them."

It's not a perfect representation of what transpired, but the tone of the guy (Dennis) on the phone was so off-putting that I cut him off mid-sentence and told him to completely cancel the appointment. I'm not retired, and I had other obligations that required my time, besides, I was told noon with no if ands or buts.

I called back to ask for Greg directly and I was directed to his voicemail. I left a heartfelt message that I was really wanting to get an estimate on the door and reschedule, but I never heard from him or anyone else from the company.

What's also sad is that I make some of the advertising for the company and I was still not worthy of treatment befitting ANY kind of customer.
Response from Action Automatic Door & Gate

"I am also disappointed this did not work out right. When you spoke to Greg on Saturday he was under the impression it was anytime after 12:00 and wrote it up that way. Greg received your voice mail but perhaps he wrote the phone number down wrong. We have tried to reach you at 433-3891 but that is apparently not your number and we have not been able to find your number. Due to similar complaints as you had regarding Dennis I have since released him from employment at Action. Again I am sorry you had this experience. It is certainly not the norm around Action. If you would like to try again or discuss anything at all please call me personally on my cell at 239-707-4747. Sincerely, George Ebel CEO/Pres"

Michael S.
Apr 2012
5.0
Yes, I recommend this pro
$300
We had a good experience with them. I would use them again. My perception of the value I from Action Automatic Door was very good. The money I paid doesn't mean anything.
Linda A.
Apr 2012
5.0
Yes, I recommend this pro
I tried to call the company that I had used 2 years ago to replace the door but I couldn’t find them.  Action Automatic came out and refit the computer and everything.  They were very very good.  They were very very easy to work with.  The technician was great.  They were wonderful.  I think I might have used them with coupon.  I looked at them at Angie's List to look at them to see how they were rated and the ratings were pretty good.  I will continue to use this provider again in the future.
Response from Action Automatic Door & Gate

"Thank you for your positive report! I'm glad we were able to meet your needs and happy to hear you will call us again in the future. Take Care, Lisa Ebel Marketing Manager"

Alan J.
Feb 2012
5.0
Yes, I recommend this pro
$1,800
I called Action Auto Door when my garage door main spring let lose and took out part of the gargae ceiling. The door no longer would  go up or down. They came out, throughly checked out the door and gave me a quote. They arrived on time, did the work in a professional manner, cleaned up after themselves, gave me a bill that matched the quote and then left. Wow, almost painless.
Response from Action Automatic Door & Gate

"Thanks for your positive report and for keeping us in mind as time has passed. I'm glad we were able to meet your needs and expectations! Take Care, Lisa Ebel Marketing Manager"

Frohm L.
Jan 2012
5.0
Yes, I recommend this pro
$400
Excellent company to work with.
Response from Action Automatic Door & Gate

"Thanks for your positive report! I'm happy to hear you had another good experience with our company. Take Care, Lisa Ebel Marketing Manager"

Michael M.
Sep 2011
5.0
Yes, I recommend this pro
$70
went very well. Service tech was very nice and professional. Would use this company again
Response from Action Automatic Door & Gate

"Hi member, thanks for your positive report. I'm glad to hear you would use us again. We appreciate your business! Take Care, Lisa Ebel Marketing Assistant"

John K.
Sep 2011
5.0
Update: Mr. Ebel called me today, Sep. 12.  We discussed the situation and he apologized and said he would make it right.  He is to do the work at no charge for the labor, only for parts, which would be a very fair resolution of the matter.  I will update the rest of this after the work has been completed.
Response from Action Automatic Door & Gate

"When we began offering Saturday service at regular rates a couple of months ago our objective was to provide better service to our customers, not worse. No excuse, we dropped the ball. The problem we have run into is that our office closes at 12:00 on Saturday but our techs are still in the field without our office to support them. Corrective actions are already in place to prevent this lack of communication from happening going forward. Per our phone conversation due to the inconvenience we caused you I will see to it that your door is repaired for the cost of materials only and no charge for the S/C or labor. Call me personally on my cell at 239-707-4747 when it is convenient to reschedule the repair. Sincerely, George Ebel, CEO/Pres"

Julie N.
Aug 2011
5.0
Yes, I recommend this pro
$99
The service man actually arrived a few minutes early.  He was professional and wore the identifying shirt, as advertised.  He performed the service very quickly and didn't "push" me into more expensive work.  I was very impressed and will used them in the future.  I will also spread the word about the high quality of service--which I didn't think existed anymore!!! 
Response from Action Automatic Door & Gate

"Thank you for your positive report. I'm glad to hear you were impressed with our service and that you would recommend us to your friends. Word of mouth means a lot to us. We appreciate your business and your support, thank you! Take Care, Lisa Ebel Marketing Assitant"

Kathleen M.
Aug 2011
5.0
Yes, I recommend this pro
$69
He was on time, professional, and fixed the problems right away.  He made sure everything worked before he left.  I hired this company through an Angie's List special coupon.  I was pleased that I wasn't given a sales pitch for anything else.  He fixed what was broken and did not suggest I "upgrade" or buy anything unnecessary.
Response from Action Automatic Door & Gate

"Hi Member, thanks for your positive report. I'm really glad to hear that you were able to find out about us through our "Big Deal" offer. We appriciate your business! Take Care, Lisa Ebel Marketing Assistant"

Joan F.
Jul 2011
5.0
Yes, I recommend this pro
$445
The technician was very profession and knowledgeable. He did a great job.
Response from Action Automatic Door & Gate

"Hi member, Thanks for the positive report. I'm gald Jose was able to get your the opener you needed. Thanks again for your support, we appriciate your business. Lisa Ebel Marketing Assistant"

Ken K.
Jul 2011
5.0
Yes, I recommend this pro
$69
did the work, for the price quoted over the phone, was friendly, knowledgeable and did not try to sell extras.
Response from Action Automatic Door & Gate

"Thanks for your support with this positive report. I'm glad we were able to meet your service expectations. If there is anything else you need please don't hesitate to call us, 239-768-3667. Lisa Ebel Marketing Assistant"

Debra D.
Jul 2011
5.0
Yes, I recommend this pro
$465
The installation was flawless.  Very professional, alittle expensive but worth every penny.  Would definitely use again. 
Response from Action Automatic Door & Gate

"Thank you for your positive report. We appreciate your support. Lisa Ebel Marketing Assistant"

Rita T.
Jun 2011
5.0
Yes, I recommend this pro
$70
Great experience all the way around.  Thanks Angie!
Response from Action Automatic Door & Gate

"Thank you for your positive comment. It's great to know when our customers are pleased and willing to tell their friends. Thanks for your support! Lisa Ebel Marketing Assistant"

Bob C.
Jun 2011
5.0
Yes, I recommend this pro
$200
I called them at 7:30 AM expecting a machine. Instead talked to a man who asked about the problem, gathered my information and told me they would send someone out afternoon...that day! They called before coming out, gave me a clear quote, did the work and guaranteed their work.

I expected a sales pitch and braced for a $1000.00 price tag. Our house and garage door are 14 years old and many other "appliances" have been replaced. But for $176.00 (parts and labor, total) our door is now in top working order. It is obvious why Action Automatic is highly rated. These guys are professionals.
Response from Action Automatic Door & Gate

"Thank you for your positive report. I'm glad to hear that we were able to help you out and exceed your price expectations. Thanks for sharing your experience! Lisa Ebel Marketing Assistant"

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Showing 101-125 of 135

Licensing

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FAQ

Action Automatic Door & Gate is currently rated 4.8 overall out of 5.
Action Automatic Door & Gate accepts the following forms of payment: CreditCard
Yes, Action Automatic Door & Gate offers free project estimates.
No, Action Automatic Door & Gate does not offer eco-friendly accreditations.
No, Action Automatic Door & Gate does not offer a senior discount.
Yes, Action Automatic Door & Gate offers emergency services.
No, Action Automatic Door & Gate does not offer warranties.

Contact Information

11360 Metro Pkwy, ., Fort Myers, FL 33966

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