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A1 Gator Septic

Septic Tank Service, Plumbing, Excavation,

About us

License number is SR0121719.

Business highlights

Emergency services offered
53 years of experience

Services we offer

Residential & commercial septic tank cleaning & pumping. Plumbing. Grease trap pumping & cleaning. Drainfield repairs. Line cleaning & inspection. Real estate inspections. Portable toilets.

Services we don't offer

Ask for details.

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Warranties

Yes

Accepted Payment Methods

  • American Express
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.531 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
6%
3
3%
2
0%
1
10%

Filter reviews by service

Showing 1-25 of 31 reviews
Angelica M.
Dec 2024
1.0
$56,900
They were suppose to pump our septic & they said they came out & pumped 1000 gallons but our septic kept backing up we called another company & they came out & told us that our solids side (which is what they should of pumped out) wasn’t touched! we have cameras & the cameras never caught them on our property. At all we paid $569 ‘ its been 2 weeks & we had to pay another $500 for a different company to come out & do it the right way!

Steve S.
Feb 2023
1.0
$58,050
Called for service as my lift tank alarm was going off. The tech came 12/21/22 at 2:37, left at 4:07 as on their bill. We spoke by phone while he was there as I was out. He basically told me for ten minutes that my system was a disaster including that I had a bad tank...he could tell because when he jumped up and down on the lid, he could see the water move....HUH?? We settled that he should pump the tank and leave. I'd follow up. On 12/22/2023, I got a bill for $380.50 charged to my card. I figured, "OK". Then on 1/3/2023, I got a second bill for another $250--same service description, same pictures, same time. I called their number and got a Massachusetts customer service rep. He told me he'd have his supervisor call me and also the local A-1 manager. No one called. Two more like CSR experiences on 1/24 and 1/26 and still no calls. If you want a tech that feeds you baloney, a firm that double bills you, and a CSR center to frustrate you, hire them. If not, STAY AWAY!

Christina M.
Oct 2021
5.0
Yes, I recommend this pro
They actually took the time and I've only dealt with them once but I would highly recommend them because they came out and spend the time to figure out the issue efficiently. They are genuine and concern and they provided me proofs that the company Moon Site & Septic did not do what they said they are going to do.

Maria R.
Dec 2020
5.0
Yes, I recommend this pro
A young man named Travis came to do the job .He was very professional very nice young man. If i need this service again i would ask for Travis. Thank you for sending him

Casey O.
Jun 2018
1.0
$775,000
I never post a negative review but for what this company tried get away with I felt it was necessary. We got our septic pumped because it was full. They came out and pumped the next day. Three weeks later it was full again and I knew something was wrong so I called again to have it pumped and inspected. They told me I had a bad drain field and would need to pull a permit for $475 to get a quote so I paid and got it. They quoted me at $7,750 for everything. Here is where I gets good! I got a second company of equal rating and skill level to come out to inspect and give me a quote. Turns out I did not need a new drain field at all. All I needed was a new pump and sensor for a grand total of $845! And everything is now operating as should. Do not go with this company what so ever. But if you do get a second opinion first. A-1 gator has lost my business 100%

Wendy D.
Jan 2018
5.0
Yes, I recommend this pro
Extremely well. There office is always helpful and courteous, very professional. They are always on time, sometimes a little early, and are great at what they do. Didn't mind my questions and gave me some ideas on how to care for a septic tank. Never had one before. They are my go to people for septic issues or needing to be pumped!

Cat B.
Jan 2018
5.0
Yes, I recommend this pro
$25,000
No more backups!

Victor C.
Sep 2017
5.0
Yes, I recommend this pro
$7,500
The system was inspected and the blockage found and removed.

Drew O.
Aug 2017
5.0
Yes, I recommend this pro
unknown

Erik V.
Jun 2017
1.0
$26,500
They never showed up and never even called to cancel or reschedule. When I called to complain they said they can take $10 off and come out the next day. Horrible customer service!!'

Harold D.
May 2017
5.0
Yes, I recommend this pro
all work and clean-up was professionally complete.

Victor C.
Apr 2017
5.0
Yes, I recommend this pro
They did fine.

Donald G.
Apr 2017
5.0
Yes, I recommend this pro
$45,000
very well. Service was prompt and courteous and thorough

Patti H.
Apr 2017
5.0
Yes, I recommend this pro
It went fine

Brent J.
Feb 2017
1.0
$520,000
They said tough luck, yes we bought the company but we owe you NOTHING! They said I need to give them another $7,000.00 to $8,000.00! So close to $14,000.00 in 3 years!

Debra W.
Jan 2017
5.0
Yes, I recommend this pro
Went very well. Showed up as promised, price was exactly what was quoted.

Daniel P.
Dec 2016
5.0
Yes, I recommend this pro
$25,000
Came when expected. Did the job quickly and thoroughly. Cost was exactly as quoted, which was the going rate I learned when calling around earlier. They did the job exactly as they said they would and right on time. Could not ask for more.

Andrew G.
Nov 2016
5.0
Yes, I recommend this pro
$26,500
They gave me appointment for the very next day the staff was very courteous and attentive they gave me a half an hour call because I needed the appointment before noon they arrived at 9 AM so very very punctual. Mr. James came out to do the servicing and he was very kind very professional and he really took me to school regarding how septic tanks work he did not seem bothered at all that I was looking over his shoulder most of the time just curious as to what he was doing I would highly recommend their service and if you're fortunate enough to get Mr. James I'm sure you will have a pleasant experience.

April J.
Oct 2016
5.0
Yes, I recommend this pro
Great. He was fast and got it done.

Ethel B.
Oct 2016
3.0
$100,000
unknown

Ann M.
Oct 2016
5.0
Yes, I recommend this pro
$41,500
Went well. I called early Saturday morning because we had a minor back up. Got a call back right away and the truck was here about 1.5-2 hours later. They did an excellent professional job and answered all our questions. It did cost more for the Saturday service but I feel it was money well spent. I will definitely call them in the future and recommend them.

AURELIO G.
Aug 2016
5.0
Yes, I recommend this pro
I called A1 Gators, they came out early and the guy pryed open the septic cover and showed me that the tank has been closed off and my entire house is on County sewer system. He told me what I had to do to close it up. He called the office and then he told me there was no charge!! I was waiting for at least a $75 service charge just for coming out. If I ever need septic work done, I will not call anyone other than A1 Gators. The service worker was very friendly and knowledgeable.

Kathleen M.
May 2016
5.0
Yes, I recommend this pro
$35,000
unknown

Kathy K.
Apr 2016
5.0
Yes, I recommend this pro
$25,000
After reading the reviews on Angies List for A1 Gator, I called them when my plumbing drainage system stopped working properly.  They said they could be there that day and sure enough 4 hours or so later, they showed up.  Their arrival was preceded by a phone call approximately 30 minutes before they arrived which I appreciated, as we had guests and were in and out all day.  The technician walked right to where the lid was even though I had no idea where it was and about 30 minutes later I had a functioning sewer system and a clean tank.
A1 Gator did what they said they would do, the driver was courteous and gave me some good information as well as explaining how my system worked.  The price I paid was fair and about $100 less expensive than other people have reported paying with some of their competitors.  I hope to do business with A1 Gator for years to come.

Timothy H.
Apr 2016
4.0
Yes, I recommend this pro
unknown
Showing 1-25 of 31

Licensing

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

A1 Gator Septic is currently rated 4.5 overall out of 5.
Monday: 6:00 AM - 5:00 PM Tuesday: 6:00 AM - 6:00 PM Wednesday: 6:00 AM - 5:00 PM Thursday: 6:00 AM - 5:00 PM Friday: 6:00 AM - 5:00 PM
A1 Gator Septic accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
No, A1 Gator Septic does not offer free project estimates.
Yes, A1 Gator Septic offers eco-friendly accreditations.
No, A1 Gator Septic does not offer a senior discount.
Yes, A1 Gator Septic offers emergency services.
Yes, A1 Gator Septic offers warranties.
A1 Gator Septic offers the following services: Residential & commercial septic tank cleaning & pumping. Plumbing. Grease trap pumping & cleaning. Drainfield repairs. Line cleaning & inspection. Real estate inspections. Portable toilets.
Ask for details.

Contact Information

7990 Mainline Pkwy, Fort Myers, FL 33912

Service Hours

Monday:6:00 AM - 5:00 PM
Tuesday:6:00 AM - 6:00 PM
Wednesday:6:00 AM - 5:00 PM
Thursday:6:00 AM - 5:00 PM
Friday:6:00 AM - 5:00 PM
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