RGC FENCE

It was a job well done. I found them to be very courteous and professional. They would be great to work with again.

Roberto and his staff is the best in town. He was referred by my neighbor. Very impress with how fast and great of a job they did hwith install my fence. He is a straight shooter and honest guy. Reliable, great quality work, and professional. I highly recommend this company. My fiancé and I are very happy. Thanks Roberto

Stays mainly in Fort Lauderdale area. Lost business. Did not even offer to ask about project just said doesn't come out my way (West Broward).

Was very impressed at first Se signed a contract late October 2018. He said it would be at least six to 8 weeks because of the back log and unavailability of wood. Then I got frustrated because neither he nor his wife would not return my calls. We already had the building permit and everything else to go forward. Was FINALLY able to get them on the phone, and was told they would be ready to start the following Monday or Tuesday. They started on Tuesday, were very professional, very polite, and very neat and tidy. They completed the fence in 2-1/2 days. They cleaned up everything. my fence was built board on board, not with the stabled together sections available at the big box stores. Except for having to wait nearly six months, I was delighted and would use them again.

Perfect, we are extremely happy with the fence, a beautiful job! We needed to have our entire back yard fence redone due to hurricane damage last year. Roberto was very timely to come give us the original estimate and clear with the work details involved. We had several contractor bids and were most impressed with the overall thoroughness of this company. The workers were very professional and careful with our landscaping as well as our neighbors. We highly recommend Roberto & his team for your fencing needs!

100 STARS! Our experience with Roberto G. Cruz, Inc. - RGC Fence - has been absolutely incredible! Roberto came to our home, was very receptive to everything that we requested and presented us with a plan and proposal that was EXACTLY what we had hoped for! Roberto removed an existing chain link fence and installed a 6' wood fence around our entire property. Roberto was by the book from the very first visit. He worked with the City of Oakland Park to secure permits. He ensured that his work met every safety requirement, every hurricane standard, and he ensured that we were satisfied with his work every step of the way. The entire process was finished in a matter of days. His staff was incredibly focused and some of the hardest working contractors that I have ever seen! Didn't matter the temperature - they were out there working! Really cannot say enough positive about Roberto. He is phenomenal and a true professional. We would recommend him (and have to many neighbors and others just passing by) and would hire him for any future build.

After quoting a really good price, when I wanted to go ahead with the fence, the company stopped responding to all calls. texts and emails. I tried making contact again for several weeks and either they have gone out of business or they don't want to honor the price they gave, which was subsequently matched by another company.

After scheduling an estimate with Elba over the telephone a week in advance, she incorrectly scheduled my appointment for Wednesday instead of Tuesday (which I verified THREE times prior during scheduling). Once she finally answered, after the 6th phone call (voicemail box was full), Roberto reluctantly came to the house on Tuesday at the end of the business day and took measurements. He gave me a business card, obtained my email address and said he would email me the estimate. IT NEVER CAME AND THEY HAVE NEVER ANSWERED ANY OF MY CALLS SINCE THAT DAY. DON'T WASTE YOUR TIME. It's unfortunate because he came HIGHLY recommended by next door neighbor, whose fence he replaced and it's absolutely gorgeous. It's truly unprofessional that a COMPANY would "ghost" a potential customer, not to mention the bad reviews. To RGC, remember that without customers, you have no business and no paychecks coming in...think about that next time you decide to act so unprofessional.

Roberto came out as schedule....gave me an estimate. I asked for a written proposal and never heard from him again.

I contacted Roberto a week before Christmas to get an estimate to replace my existing wood picket fence and an old chain link fence. Roberto was punctual to do the estimate, seemed to know exactly what we wanted and said he would have some pricing for us shortly. He left and we have not heard or been able to reach him since. I followed up the week after Xmas and the main phone number voice mail was full and could not take any more messages. I called the cellular number no answer, I left messages but no one got back. It is now two weeks later and not a word from Roberto. No work was done but I would question using a company that just disappears. I see other reviews on here that Roberto disappearing is not uncommon. I think if he behaves like this now, I will not risk doing business with him. Like another reviewer said, I will not chase someone down to give them my business.

Roberto was responsive, prompt and punctual to provide a quote. I did not choose RGC but felt RGC was a good option for the job.

excellent!

Price was not the lowest, but not the highest, but quality and craftsmanship was awesome! Does not push you into a sale. A few of us on my block have his fences and after hurrican Irma they are all standing. Others with different fences on my block were not so lucky.

Had an appointment with them today. Did not show up or call to cancel or postpone.

We got delayed by the constant rains earlier in the year, but as soon as he could get to us Roberto and his crew did the work. It looks great and is exactly what we wanted. Gates work well and it has made an enormous difference to the look of our yard. Roberto took care of the permit for us and is knowledgeable about relevant codes. He was able to walk me through the process and make it as easy as permitting can be. We are very happy with the result!

Fantastic job!!! The owner, Roberto, came out to do estimate. Very nice guy. Based on Angie's list reviews and my neighbor's fence (which RGC did), we hired him on the spot. He took care of the permit and started the job shortly after permit approved. Four man crew showed up and they were great. Very hard workers - did the job in two days and looks beautiful. Would definitely hire RGC again.

They did a great job. On time, high quality, responsive, and cleaned up. Highly recommend!!

Work started a couple weeks later than expected, they blamed the city but I suspect they forgot to get the permit. Once they started the fence went up quickly and was completed in 3 days. When they came for the estimate he went into detail on how they use 4x6 posts and metal gate frames to make sure the gates don't sag. Well before the inspection one of my gates sagged to the point where it became difficult to open. I also noticed a couple pieces that were missing nails. I called them and left a message, but I wasn't surprised that they never called back. Communication is an issue with them. It still passed inspection, but about a week after the inspection my other gate also sagged. You can see it from the street, which I'm not happy about. I'll probably hire another company to fix the gates. It takes about 4 calls to get a call back, and if they were to come out it would probably be 6 months from now, if not next year. I'm guessing that settling, and sagging is probably normal with the rocky soil that we have here, but a professional would return phone calls and fix the problem.

Wonderful experience, would highly recommend Roberto and his wife. He advised us well. I originally wanted a darker brown PVC which is very expensive he could have sold it to us instead he explained the pro's and con's of each material we ended up choosing wood. As soon as permit was ready, my fence was done in 2 days. Impeccable job done we couldn't be any happier. Will use their services again! Thank you!!! #bestfenceontheblock #myneighborsaidheisjaleous #rgcfenceisthebomb

Roberto was very detailed around what I needed and what would look best on my property. This process was very simple from beginning to end. He knows his fencing. Now the install crew, what can I say beside they are hands down the best our there. Their attention to detail is amazing. It took them 4 days to install this fence and final product is amazing. Would use them again in a heart beat. Don't waste your time with other companies out there.

RGC fence gave me the best quote for a wooden privacy fence. Once the permits were done fence was installed in less than 3 days. They did an excellent job. It looks great, even the inspector was impressed.

Roberto and his crew were very professional and on-point throughout the whole process. He took the time to walk me through how they install the fence and what the right things to look for in proper installation, even if it wasn't him doing the work. Extremely impressive for today. Showed up on-time when scheduled and always returned my phone calls. Was very patient when I had to file for a variance with the city because of setback rules and was very helpful and responsive throughout. Install took two full days and they did great work. I will recommend RGC to all my neighbors and truly appreciate the great job!

I called twice, left two messages, and no response.

Great estimate , friendly/caring service, job completed in 3 days time, facilitation of all permits and inspection, Roberto - owner of RGC Fencing- went above and beyond the job promised, I recommend Roberto (RGC Fencing) to a friend and he was very satisfied with his job as well. In a time when people don't show up for estimates and cut coners on the job...... RGC Fencing was a breath of fresh air . I am very satisfied and would highly recommend Roberto and his company -RGC Fencing- to anyone with fencing needs.

Roberto installed our fence, along with 2 beautiful gates and enclosed porch in front of the house. He did a terrific job from start to finish. Always on time, if you ever need a fence installed do yourself a favor, skip the other companies and go straight to the pros. Job well done.