
Paradise Plumbing & Air Conditioning
About us
Paradise Service Technologies provides fast, professional plumbing and air conditioning installation and service 24 hours a day, 7 days a week. We share a commitment to 100% customer satisfaction. Thank you for inviting us into your home. We appreciate your confidence in us, and we will continue to provide South Florida with the highest standards of service in the plumbing, and air conditioning industry. We value your time and your business. Visit our website at paradiseservices.biz. Additioinal DBA - A-1 Paradise Plumbing Inc.
Business highlights
Services we offer
Plumbing, Drain Cleaning, Air Conditioning Residential, Commercial & Industrial.
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
5%
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
- 4
Assorted photos uploaded by Paradise Plumbing & Air Conditioning
Number of Stars | Image of Distribution | Number of Ratings |
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87% | ||
9% | ||
0% | ||
0% | ||
4% |
Filter reviews by service
The total cost, and dates of service are an estimate because my computer is being repaired and the information is scaned and stored on it.
"Dear [Member Info Removed] I would like first say thank you for your recent service call with Paradise Service Technologies. On 9/4/15 Paradise was called out due to a leak in the guest bathroom and a high water bill. Our Paradise Technician changed a single handle shower valve which was leaking, and also replaced a moen cartridge at this time. We also found 2 hose bibbs leaking and we tightened same. (No Charge) On 9/8/15 Paradise was called out because you still had a leak. At this time we pulled and reset the toilet, replacing the wax and johnny bolts. (This was in the Master Bathroom) On 10/5/15 you called us again, stating that the hosebibb starting to leak again. We did not charge to tighten it on 9/4/15, and we also replaced it at NO COST to you on 10/5/15. Your total bill from Paradise for all of these repairs was $598.78. If you have any comments or concerns regarding the service / repair. Please call me directly Jason @954-257-1233, and we will do what ever we can to correct any further issues. Thank you for using Paradise Service Technologies for your plumbing and HVAC. Have a nice Day!"
"Thank you so much for using Paradise Service Technologies, we appreciate your business, and look forward to serving you in the future. If there anything else we can do to better serve you, feel free to call us anytime!"
"Thank you so much for using Paradise Service Technologies, we appreciate your business, and look forward to serving you in the future. If there anything else we can do to better serve you, feel free to call us anytime!"
"Thank you so much for using Paradise Service Technologies, we appreciate your business, and look forward to serving you in the future."
"We apologize for your negative experience with Paradise Service Technologies. We can insure you that we aim for nothing but the highest level of customer service. Customer called in and was given a 9 a.m - 11 a.m window. We arrived at the customers location at 10:00, and gave a free plumbing quote. Customer had received a quote from another company which was lower than ours. She declined, and we wished her a nice day, and went forward. Paradise Service Technologies offers great jobs for many technicians in the South Florida area. We offer higher pay, nice trucks, and full benefits to all of our employees. Covering over 90% of their health insurance, Paradise does not have higher prices because we want to rip anyone off. We offer higher prices, because we offer a higher level of service. Intelligent, clean cut plumbers that will go above and beyond to make sure our customers are happy. I apologize that the rate quoted was not to your expectations, but we do not feel that we are of an "F" rating because we gave a higher price than the company before us. We did not charge to give the quote nor did we force anyone to accept it."
"Thank you so much for using Paradise Service Technologies, we appreciate your business, and look forward to serving you in the future."
"Thank you so much for this review. It is an honor to know you are happy with the service provided! Thank you again for using Paradise Service Technologies, we can not wait to serve you in the future."
"Thank you so much for using Paradise Service Technologies, we appreciate your business, and look forward to serving you in the future."
"Thank you so much for using Paradise Service Technologies, we appreciate your business, and look forward to serving you in the future."
"Thank you for the compliments! We appreciate the opportunity to serve all of your Plumbing and HVAC needs."
"I am glad to hear you were happy with the service provided and we can not wait to servce you in the future! Thank you again for using Paradise Service Technologies."
"Thank you for this excellent review, and it was our pleasure to serve you. We appreciate your business and look forward to serving you in the future."
"We do appreciate you for using Paradise Service Technologies for both your Plumbing and A/C needs. We look forward to serving you in the future."
John, the provider who responded to our call, assessed the damage, and while he was there, advised of a repair he recommended on the incoming waterline which has buildup from 50 years of use, and showed us the accumulation in the pipe.
He made the nexessary repair in quick time and wrote up an estimate for the other work he recommended.
His office called a few days later to make sure we were happy. A few days after that, we received a handwritten (and hand-addressed) Thank you note from John. Very prefessional, and I'm very impressed. We'll call him first the next time we need something!
"I am very sorry that the customer did not feel she was treated fairly. I wish she would have called and asked to speak with me, the owner and manager. I am very accessable amd I am sure I could have resolved the matter and would have done whatever it took to make her happy. When we arrive at a residence we determine the problem and give an up front quote to do the repairs; if the quote is accepted we than proceed with the repairs as quoted. There is absolutly no charge for this. We only charge for the quoted work; if quoted work is declined there is also no trip charge. Due to the fact that we do not charge any trip charge we add a $5.00 fuel charge to every invioce which is included in the upfront price. The customer approved work prior to starting job. As far as the persons job who referred the customer -- her job was much larger and her bill was much larger so I don't really understand what she is comparing. At Paradise we strive for 100% customer satisfaction. We charge nothing to come to your house and quote your repair; there is no pressure if you refuse the repair. There are a lot of expenses such as licensing fees, insurances, worker compensation, vehicle expense, etc. that cause us to charge what we charge. We are very competitive as long as you compare us to fully licecened and insured companies."
Both office staff and technicians helpful and professional.
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