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Paradise Plumbing & Air Conditioning

Plumbing, Heating and Air Conditioning Service, Drain Cleaning,

About us

Par­adise Ser­vice Tech­nolo­gies pro­vides fast, pro­fes­sional plumb­ing and air con­di­tion­ing installation and service 24 hours a day, 7 days a week. We share a com­mit­ment to 100% cus­tomer sat­is­fac­tion. Thank you for invit­ing us into your home. We appre­ciate your con­fi­dence in us, and we will con­tinue to pro­vide South Florida with the high­est stan­dards of ser­vice in the plumb­ing, and air con­di­tion­ing indus­try. We value your time and your busi­ness. Visit our website at paradiseservices.biz. Additioinal DBA - A-1 Paradise Plumbing Inc.

Business highlights

Emergency services offered
38 years of experience

Services we offer

Plumbing, Drain Cleaning, Air Conditioning Residential, Commercial & Industrial.

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

5%

Accepted Payment Methods

  • American Express
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.746 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
9%
3
0%
2
0%
1
4%

Filter reviews by service

Showing 26-46 of 46 reviews
Kenneth B.
Nov 2015
4.0
$900
Fixed leaks, but missed bathroom toilet.  They had to come back and charge me more.  Then,  I discovered that a external faucet was leaking.  They came back and replaced it.  I had to insist not to pay for it this time.  They finally agreed.  
The total cost, and dates of service are an estimate because my computer is being repaired and the information is scaned and stored on it.
Response from Paradise Plumbing & Air Conditioning

"Dear [Member Info Removed] I would like first say thank you for your recent service call with Paradise Service Technologies. On 9/4/15 Paradise was called out due to a leak in the guest bathroom and a high water bill. Our Paradise Technician changed a single handle shower valve which was leaking, and also replaced a moen cartridge at this time. We also found 2 hose bibbs leaking and we tightened same. (No Charge) On 9/8/15 Paradise was called out because you still had a leak. At this time we pulled and reset the toilet, replacing the wax and johnny bolts. (This was in the Master Bathroom) On 10/5/15 you called us again, stating that the hosebibb starting to leak again. We did not charge to tighten it on 9/4/15, and we also replaced it at NO COST to you on 10/5/15. Your total bill from Paradise for all of these repairs was $598.78. If you have any comments or concerns regarding the service / repair. Please call me directly Jason @954-257-1233, and we will do what ever we can to correct any further issues. Thank you for using Paradise Service Technologies for your plumbing and HVAC. Have a nice Day!"


Vilas H.
Oct 2015
5.0
Yes, I recommend this pro
unknown
Response from Paradise Plumbing & Air Conditioning

"Thank you so much for using Paradise Service Technologies, we appreciate your business, and look forward to serving you in the future. If there anything else we can do to better serve you, feel free to call us anytime!"


Dyanne M.
Oct 2015
5.0
Yes, I recommend this pro
$309
Paradise is extremely professional. The woman who took my call was friendly and efficient. The servicer arrived promptly and fixed the problem (a leaky shut-off valve). The repair was expensive, but you get what you pay for. This company did a fantastic job, and I will definitely use them in the future.
Response from Paradise Plumbing & Air Conditioning

"Thank you so much for using Paradise Service Technologies, we appreciate your business, and look forward to serving you in the future. If there anything else we can do to better serve you, feel free to call us anytime!"


Donna B.
Sep 2015
5.0
Yes, I recommend this pro
$300
unknown
Response from Paradise Plumbing & Air Conditioning

"Thank you so much for using Paradise Service Technologies, we appreciate your business, and look forward to serving you in the future."


Linda Z.
Jul 2015
1.0
I did not have the work completed because they were too expensive. Their customer service skills were very poor.
Response from Paradise Plumbing & Air Conditioning

"We apologize for your negative experience with Paradise Service Technologies. We can insure you that we aim for nothing but the highest level of customer service. Customer called in and was given a 9 a.m - 11 a.m window. We arrived at the customers location at 10:00, and gave a free plumbing quote. Customer had received a quote from another company which was lower than ours. She declined, and we wished her a nice day, and went forward. Paradise Service Technologies offers great jobs for many technicians in the South Florida area. We offer higher pay, nice trucks, and full benefits to all of our employees. Covering over 90% of their health insurance, Paradise does not have higher prices because we want to rip anyone off. We offer higher prices, because we offer a higher level of service. Intelligent, clean cut plumbers that will go above and beyond to make sure our customers are happy. I apologize that the rate quoted was not to your expectations, but we do not feel that we are of an "F" rating because we gave a higher price than the company before us. We did not charge to give the quote nor did we force anyone to accept it."


Oliver K.
Jul 2015
5.0
Yes, I recommend this pro
$3,700
.
Response from Paradise Plumbing & Air Conditioning

"Thank you so much for using Paradise Service Technologies, we appreciate your business, and look forward to serving you in the future."


A S.
Apr 2015
5.0
Yes, I recommend this pro
$195
When we call, they have someone right out to address the issue.  Not only d they fix the problem promptly and completely, they make suggestions for future prevention and only do juts what needs to be done.  They truly seem to CARE!
Response from Paradise Plumbing & Air Conditioning

"Thank you so much for this review. It is an honor to know you are happy with the service provided! Thank you again for using Paradise Service Technologies, we can not wait to serve you in the future."


Gary D.
Apr 2015
5.0
Yes, I recommend this pro
$215
unknown
Response from Paradise Plumbing & Air Conditioning

"Thank you so much for using Paradise Service Technologies, we appreciate your business, and look forward to serving you in the future."


Anthony C.
Mar 2015
5.0
Yes, I recommend this pro
$5,000
unknown
Response from Paradise Plumbing & Air Conditioning

"Thank you so much for using Paradise Service Technologies, we appreciate your business, and look forward to serving you in the future."


Geraldine B.
Aug 2014
5.0
Yes, I recommend this pro
$200
I have used Paradise Service Tech. in the past and always felt confident in there services. The office is also very friendly and accommodating. They are always on time and confirm they are on their way. All the techs have been friendly and polite. I have also used their plumbing services for backed up drains. They recently replaced a very old gas hot water heater and did an excellent job on all services. I overall think they are a great service provider and will continue to use their services.
Response from Paradise Plumbing & Air Conditioning

"Thank you for the compliments! We appreciate the opportunity to serve all of your Plumbing and HVAC needs."


Bernadette W.
Aug 2013
5.0
Yes, I recommend this pro
$192
Paradise Service Technologies seem very nice, very professional, and are very good. They came straight away on a Saturday and their prices were reasonable but better than what I was use to. Their quality was good and they were understanding or flexible with timing when my tenant said to come back later.
Response from Paradise Plumbing & Air Conditioning

"I am glad to hear you were happy with the service provided and we can not wait to servce you in the future! Thank you again for using Paradise Service Technologies."


Rebeca G.
Jul 2013
5.0
Yes, I recommend this pro
They replaced a Sila faucet. They went to Lowe's and they purchased the same faucet that I had previously had. They did a very good job. The faucet was in my kitchen. The service was quick and clean. I have no complaints with them. The price was very good.
Response from Paradise Plumbing & Air Conditioning

"Thank you for this excellent review, and it was our pleasure to serve you. We appreciate your business and look forward to serving you in the future."


Rebeca G.
Jul 2013
5.0
Yes, I recommend this pro
$300
I use their service all of the time. They are very responsive and they are a very good company to work with. The plumbing prices are good but the air conditioning price was $300.00 more than another company when I inquired on replacing a unit in a different property. The parts were covered under warranty but the labor was not. The grades below are based on the air conditioning experience.
Response from Paradise Plumbing & Air Conditioning

"We do appreciate you for using Paradise Service Technologies for both your Plumbing and A/C needs. We look forward to serving you in the future."


A S.
Jul 2013
5.0
Yes, I recommend this pro
$150
It was 4 pm Friday afternoon, and the water was off. Not wanting to go through the weekend without water, we called Paradise.
John, the provider who responded to our call, assessed the damage, and while he was there, advised of a repair he recommended on the incoming waterline which has buildup from 50 years of use, and showed us the accumulation in the pipe.
He made the nexessary repair in quick time and wrote up an estimate for the other work he recommended.
His office called a few days later to make sure we were happy. A few days after that, we received a handwritten (and hand-addressed) Thank you note from John. Very prefessional, and I'm very impressed. We'll call him first the next time we need something!


Vivian R.
Feb 2013
5.0
Yes, I recommend this pro
$140
See above

THOMAS T.
Jan 2013
5.0
Yes, I recommend this pro
$150
It was a routine job that required some accurate measuring and the finished mounting looks good. Very satisfied.

Catherine S.
Jun 2012
5.0
Yes, I recommend this pro
$5,000
Provided 2-man crew to rip out existing unit and replace with new. Job took over 8 hours to complete. Disposed of old unit, cleaned up after the work was done. Explained how to use the new thermostat/control panel. Followed up the next day to make sure everything was working.

Sondra D.
Dec 2011
1.0
$312
I have a complaint about them that they charged me extremely too much money. On top of that, they even had the nerve to charge me $5 for gas when they had to pick up the washer for the faucet. I am a senior and I was appalled. I even called the company and told them that they charged me too much money. They sent me a card and apologized and said that they were sorry that I was upset. He came out here and he was training somebody. They sent two people out here but they charged me for two people. They actually did some work for my daughter and I got the referral from her. The same plumber did the work for her and he was at her house just about all day long because she had something complicated. She was having her kitchen redone or whatever and he was doing some kind of plumbing there. He was there all day and I don't think he charged her $300. How dare of them to charge as much money for those two minor repairs and how dare of them to even add the charge of gas because they are supposed to have the part with them. How horrible.
Response from Paradise Plumbing & Air Conditioning

"I am very sorry that the customer did not feel she was treated fairly. I wish she would have called and asked to speak with me, the owner and manager. I am very accessable amd I am sure I could have resolved the matter and would have done whatever it took to make her happy. When we arrive at a residence we determine the problem and give an up front quote to do the repairs; if the quote is accepted we than proceed with the repairs as quoted. There is absolutly no charge for this. We only charge for the quoted work; if quoted work is declined there is also no trip charge. Due to the fact that we do not charge any trip charge we add a $5.00 fuel charge to every invioce which is included in the upfront price. The customer approved work prior to starting job. As far as the persons job who referred the customer -- her job was much larger and her bill was much larger so I don't really understand what she is comparing. At Paradise we strive for 100% customer satisfaction. We charge nothing to come to your house and quote your repair; there is no pressure if you refuse the repair. There are a lot of expenses such as licensing fees, insurances, worker compensation, vehicle expense, etc. that cause us to charge what we charge. We are very competitive as long as you compare us to fully licecened and insured companies."


Ken K.
Sep 2011
4.0
Yes, I recommend this pro
$2,500
Please see above.

NANCY F.
Aug 2011
5.0
Yes, I recommend this pro
$300
Arrived on time; faucet repair took longer than expected because of difficult location. Cleaned up in both locations.
Both office staff and technicians helpful and professional.

HELENE M.
Jul 2011
5.0
Yes, I recommend this pro
They did very good, and also were able to give me a discount. They have done a lot for me, and are very nice.

EILEEN F.
Feb 2008
5.0
Yes, I recommend this pro
$134
IT WAS FRUSTRATING WHEN IT FIRST HAPPENED, THUS THE BAD REPORT LAST YEAR, BUT I AM HAPPY TO SAY THE COMPLAINT WAS RESOLVED TO OUR SATISFACTION.

EILEEN F.
Jan 2007
1.0
$134
The technician did not unclog the toilet and charged $134.00 and resolved nothing. We got no call backs after repeated calls to the company. They said they would call back and didn't. They are not a good company to deal with.

PAULA H.
Jul 2006
5.0
Yes, I recommend this pro
$3,000
He does really good work and I really trust him.
Showing 26-46 of 46

Licensing

Insured

Licensed*

Trade License Number

CFC-035696

Trade License Locale

Florida

Trade License Authority

Department of Business and Professional Regulation

Trade License Expiration

08/31/2017

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Paradise Plumbing & Air Conditioning is currently rated 4.7 overall out of 5.
Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day
Paradise Plumbing & Air Conditioning accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
Yes, Paradise Plumbing & Air Conditioning offers free project estimates.
Yes, Paradise Plumbing & Air Conditioning offers eco-friendly accreditations.
Yes, Paradise Plumbing & Air Conditioning offers a 5% senior discount.
Yes, Paradise Plumbing & Air Conditioning offers emergency services.
Yes, Paradise Plumbing & Air Conditioning offers warranties.
Paradise Plumbing & Air Conditioning offers the following services: Plumbing, Drain Cleaning, Air Conditioning Residential, Commercial & Industrial.