About us
Thank you for your interest in shipping your vehicle with Mercury Auto Transport. Our competitive prices are determined by the size of your vehicle and where it will be delivered. We're large enough to handle all of your vehicle transportation needs, yet small enough to care. We appreciate the opportunity to serve you. At Mercury Auto Transport, our commitment is to serve the customer every step of the way by using only the most reliable and reputable auto carriers in the industry. While shipping a vehicle is not complicated to understand, there are many 'trade secrets' that will leave you frustrated if not fully explained. We empower you every step of the way with the information you most need to know to make the best decisions about shipping your vehicle.
Business highlights
Services we offer
Africa, Alaska, Europe and Asia. We take care of all the logistics and make sure your vehicle(s) are well cared for by the right carriers with the reputation you can count on., Puerto Rico, South America, We ship all types of vehicles to and from everywhere in the United States and Canada. This also includes Hawaii
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 63% | ||
| 16% | ||
| 16% | ||
| 0% | ||
| 6% |
While my car was not damaged and the delivery timeframe was good, I had too many headaches/problems with pick up and drop off locations that I would never again use this company for my transporting needs. In fact, I didn't even tip the driver. I was really annoyed with the incompetence. I mean, really, you haul vehicles for a living and you're gonna be scared to drive down a downtown street? It was all about making it convenient for THEM, not their customer.
Quoting process was good. Very fast response. Company gave me an estimated timeframe. They called and left a message the day before the work. I had hoped they would have given me a little more notice. I was not available that day and when I called they gladly set another date. The work was done fast and efficiently. They were carefull not to impact the lawn or my neighbors yards. They cleaned up very thoroughly. The office staff, workers and managers were all friendly and professional. The price was more than I had expected but the results offset the cost.
Jim with MAT has been added to my phones directory for next time I need his service.
All went well, read my comments on Parker, until I get an email asking if I had signed a contract with Mercury and paid with a credit card.
Apparently, someone at Mercury had contacted Parker and claimed my business after the car was already delivered by Parker. Someone at Mercury lied, and I dont enjoy being thrust into the midst of this baseless claim, I have better things to do with my life.
I dont know if this is standard company policy or just a rouge individual at Mercury, but I sure am glad I did not use them, and am very glad I went with Parker, Joanne is a wonderful person to work with.
"Hi Member, After reading your review we immediately looked in to what you claimed. We are sorry if there was any confusion by either company you were in contact with including and of course us. We looked very carefully into this and found we have no credit card information from you, never charged you anything and at the very bottom line, were not the company you hired and did not interact with you. I don't know what the company you used was telling you but we have no business we have ever conducted with you. You were never our customer and anyone can google us and read the last five years of reviews from all our customers that have done business with us and see for themselves what type of company we are. Our character and the service we provide is paramount to us and our customers. With all that being said it seems you had a great experience with the company you chose, as you never went with us and this is a very competitive business we of course hope that people reading your review keep that in mind because this is a very odd review. We have never had someone review our company before that has not used our service and would spend their personal time to make claims when you used someone else that just so happens to be our competitor. We do believe that there are other great companies out there and if Parker did a good job for you then great. Again, we have no record of you and never did business with you, and your own words from your review admit that. We are not sure of Angie's Liist review policy of non-customers but we have a policy here to do our best that even when a person chooses another company that we still make sure you have all the information about auto transport to best insure a safe transport regardless of the company you go with. If it's not the case that you know someone at Parker personally great but otherwise we take these things very seriously here, and anyone that looks us up can see that. Best Regards, Jim Gozde Mercury Auto Transport"
"Dear Member, We are very sorry for the late delivery in your transport. From time to time there are delays due to traffic ,weather ,mechanical failure ,loading and unloading. We hope that at the least the communication on what was happeing was up to par. We strive to only to use the best and most reputable carriers ,but even they are late from time to time. As a courtesy i would like to offer you a transport if you ever need one gratis . No Broker fee. Again we are very sorry for any inconvenience , and hope you accept our sincere apoligies for the late delivery. Sincerely , Mercury Auto Transport."
"Hi Member, Our deposit is always refundable if for any reason a carrier is delayed or does not pick-up your vehicle. I am very sorry the pick-up was delayed ,and very sorry for the inconvenience. We Thank-you for your consideration, and we are sorry we could not get your vehicle moved for you in the window you requested. Delays do happen from time to time. Delays ruin everyones day. Sincerely , Mercury Auto Transport"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
Contact Information
2240 SW 70th Ave, H, Fort Lauderdale, FL 33317
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