FATHER & SON PLUMBING SERVICES INC

Vendor never showed or called. When I re-contacted him after waiting two full days he said "lost your number and address BUT we MIGHT have come out on Friday" with no appointment? I don't think so.

Overall, it was just OK. The work on the bathrooms came out well. The biggest problem that I had was that the plumbing for the kitchen sink was done improperly (see picture below). When plumbing was run for the new drain (pre cabinet install), I showed the plumber my new sink (it had already been delivered to my place) and had cabinet placement drawn on the wall. We had a conversation about how it was a center drain sink, and that he would need to run the drain pipe to come into my cabinet in a different location than if it was a sink with a drain in the rear. However, after the sink was installed and the plumbers came back out, the guys (different plumbers from the same company this time) asked me why the drain was placed where it was. I explained that I had shown the guy the sink originally and he had chosen to run it this way intentionally. You will see in the picture that because of the improper drain pipe installation, I lost a lot of storage space in the cabinet because the plumbing had to be run in a messy and unattractive way. They talked about the other plumber during their visit, calling him the "wonder plumber" and commenting on how he usually messes up projects like this. I sent the picture below to Pete, the owner, expressing my frustration. He said that the plumbing looked perfectly normal and there was no problem. I don't think this is how he would have the plumbing look under his own kitchen sink. No compensation, not even a simple apology was offered. My second problem occurred today. I had had a water line run to the refrigerator area so that when I got a new fridge, I could have one with a water/ice machine. The plumbers had ran a copper line that just sticks out of the wall (see picture below). Again, being not a plumber, and this being my first home renovation, I did not know what to look for. When my new fridge was delivered today, the delivery guys looked at it at said that the plumbing job was not completed properly. They said it was supposed to be installed in the wall with a plug for a hose, more like a finished electrical outlet. Then you would just plug a hose from the fridge to the connector in the wall. However, they said it will work the way it is, but the plumber has to install an ending to the copper pipe so that it can get plugged into the hose coming out of my new fridge. This time I called Pete again, the owner, to ask if they come come out and put the ending on. Again, his immediate response was defensiveness and told me it would cost $130 for a service call. He told me that they have changed the way they make refrigerators now and that the way that my plumbing was run was they way they always do it. After using them for my entire renovation ($3395.00), I am frustrated that they want $130 to come install a $3.00 part. My issue with this company is that my plumbing works, but that's about it. It isn't pretty, and the costumer service is not good. Anytime I had concerns, I was made to feel as if I was an idiot. However, all of my contractors have looked at the plumbing work when doing other projects and said that it looked like a half-way job. Not a good feeling after having spent over 3 grand. There were some very good things about the company-they always honored the Angie's list discount, and the actual plumbers were always friendly. Also, I found the cost to be competitve. I just wouldn't recommend them if you haven't done a reno before and don't know what to be on the lookout for.

Company responded to call right away and Eduardo arrived the same day, fixed all our problems we had stated. He is a very knowledgeable, likeable, professional and competent worker who completed the projects within a relatively short timeframe.

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Peter responded to call right away. In half an hour came to assess and estimate the job. First thing next morning plumber arrived knowing exactly what needed to be done. Ed (plumber who did the job) is extremely knowledgeable and professional.  Completed project, tested, ensured that everything worked well, no leakage and water is draining well. I would definitely use Father and Son plumbing in the future and would recommend them to others. Thank you for the job well done.

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The job was originally from another plumbing company that left a complete mess. Father & sons came and fixed it in less then 2 hours were the previous company came back and went for 4 days and still couldn't get it right .

This company is honest, reliable, and responsive. Came out originally on an evening emergency call on a Friday because water wouldn't turn on. Turned out landscaping company turned off water valve that we didn't even know existed. Took time on that evening call to explain problems we had been having and gave a quote on the spot without charging extra for emergency call. Came back within a week to fix some plumbing issues. After they left, fridge water had low pressure. They came back and accurately assessed issue- it Turned out to be an issue with the fridge, not the job they did, but they still did not charge us extra. I'm very impressed with their customer service and would highly recommend this company!

I gotta tellya.  They were great.  My tenant called noting that there was a problem with the water heater not working and a possible leak. F&S was there within the hour.  Contacted the condo to review any necessary documents needed.  Kept me abreast of what was going on and what would be needed. Had everything replaced and ship shape by late afternoon - within a 4.5 hour window of my first call. Not bad, I think, for an emergency call, and full replacement of a water heater. I had used them previously. During the last general plumbing situation about a year earlier, they had been consistently running late without contacting me. Apparently, due to short staff at the moment (life happens). I was actually told the various life situations that had occurred.  All I asked was to continue to communicate with me. They were truly apologetic and did good work, saved me some money (I compare this to a similar situation with another company the year before).  I had to try them again and am glad I did. They will absolutely be my "go-to" company. Remember to tell them you're w/ A.L.   I initially forgot so we're reviewing $ for the discount. Either way - use them.

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Was looking for a great plumber because we are remodeling and needed a plumber to come in and connect the new faucets, etc. Called around 11:00AM and was inquiring about pricing and their schedule. He asked me to send him a picture of what I needed done to give me a more accurate price. The picture was sent at 11:30AM. 5:52 PM  is when he gave me a price with his phone number which I clearly already knew being we were texting with it. I then responded with asking if he could come out the next day. He didnt bother to respond until 7:00 AM the following day. Needless to say I already hired a company who promptly answered my call, gave me a fair estimate and showed up beautifully on time and got the job done to perfection. 
Cant speak for their work, but who needs to chase someone down to give them work.

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They did a great job for a reasonable price. They came right out the next day and took care of that and that was fine. He was very truthful. I found him very helpful and forthcoming. He's good to work with.

I called Father & Son Plumbing after first plumber I called never called me back. I was only going to be in town a few days and wanted to get the old fixtures in my shower and bathtub replaced and updated. Peter came the next day and gave me an estimate for the work and also pointed out my water heater was decades old. I decided to have that replaced also. David and Jake came out the next day and did all the work quickly and professionally. I was very pleased with the results, the price and the quickness that they got things done. Now, everything looks good and works great!

Overall the service was great. The owner came out very quickly and gave me an estimate about an hour after i called. I was able to schedule the work for the next morning and the guys were on time. They did a great job, very professional, nice and made sure everything was done well. I don't know much about typical plumbing rates, but over the price was good/fair. I feel that the valve replacement cost was high because i already had all the walls down so it was a simple job to put in the valve and since im re-tiling, they didnt have to put back any wall or install the spout for tub or the shower head. It's all things that i will be doing later. The tub install was definitely a good price, that's what took the longest.

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The job was somewhat complicated and required a considerable amount of re-piping, replacement of old shut off valves and adding check valves to resolve a hot water crossover problem. The owner (Peter) came to the house to discuss the options without charge before I purchased anything. I scheduled the work a few days later.  Both times, I was called before they came and they showed up exactly on time.  They delivered exactly as promised and, in spite of some complications along the way which required some additional parts and labor, they charged me as per the original estimate.  I watched every step of the work and it was of the highest quality. 
Very satisfied with them and would recommend them.

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Wife called to schedule service at 430pm. The man that answered the
phone confirmed that he would be buy to help us with our drain backing
up first thing in the morning at 8:30am. 9:30 am came and nothing. Wife
called back and was told, "We are installing a kitchen today, we will be
there afterwards."  Apparently they either forgot their appointment or
just didn't care.
Why say that they will be there first thing in
the morning if they knew that had a kitchen to install?  I called MGR
Plumbers in Davie and they were here within an hour.
No show, no call at their scheduled time....