All Year Cooling

They promised to do the installation under three hours and they did so. They cleaned up thoroughly and were very if not extremely professional. I strongly recommend this company!

Great service and price and they included the permit which I was suspicious  that they would not  provide. I have a account service representative now. His job is to make sure my A/C is working and if I have ANY problems they will come out and fix it. I looked at two other companies. One never got back to me and one the price was high and did not include the permit for the change out.
  I had to finance this change out. The rate was reasonable, I also have a maintenance contract that include the labor for ten years. The parts are covered by the manufacturer, the labor was not covered.  The warrenty is transferable if I decide to move the next person that buys my home  has a bonus of a covered A/C.
  The guys that installed were polite and fast and cleaned up after themselves.
I highly recommend this company. Good product, excellent service.

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They were great .  Kelly   came out looked at the problem , and came up with practical
solution.
the split unit is so quiet , you do not know its even on ,
They came when they said they would , Kelly answered his phone when i had a question .
I did this all from NY relied on Angies list and found a Great company

They gave me estimates and gave me the number of the guy to call if I had questions. I had a great experience. They were so neat, respectful, and fast. The only thing was that they tried to sell me a service contract and they really went after me for a few hundred dollars but I told them I didn't want to do it. Other than that, their workmanship was great.

unknown

unknown

The AC motor that was replaced is working fine,
They never addressed the ductwork.  I decided to not use this company for the ductwork and to disengage from the nonsense.  No, I will probably not use this company again.

Exemplary service from the office staff, maintenance technician and U/V installer.  All Year Cooling was the initial installer of the A/C system for the house we purchased in June 2013.
Last August I had the system serviced by another company which was recommended by our new neighbor.  That company's technician was wonderful, but the office staff was incompetent.  Because of the lack of any customer service whatsoever, I was in the market for a reliable company to maintain our system. 
Going through paperwork left by the previous owners, I found that All Year Cooling not only sold the A/C unit but also provided maintenance.  During the initial phone call, the office person was extremely helpful and scheduled an appointment at my convenience. The first visit by All Year Cooling was to perform the semi-annual maintenance.  They called the morning of to report that the maintenance technician was on his way.  He was very friendly and thorough with the service.  I questioned if our A/C unit had a U/V light, as our thermostat was indicating that it needed to be changed.  He informed me that there was no UV light but provided information as to the reason U/V lights are added to A/C units.  After quoting a reasonable price, I opted to have one installed.  The technician contacted the office and they scheduled an appointment for the next day. 
Once again, I received a reminder call the morning of the visit, and then received two additional calls the day to keep me informed of the technician's schedule and his approximate arrival time.  This attention to detail was very impressive.  When the installer arrived he thought he was just to install a U/V bulb, instead of an initial placement of a U/V lamp.  And, as Murphy's Law would have it, our U/V installation was more complicated than normal. I was given the benefit of his knowledge when he told me that usually A/C units have a total of three U/V lights placed on the evaporator coil, the blower and the duct.  While providing this information he in no way was trying to do a "hard sell" in the hopes I would opt for two more lights to be installed, in fact he said should we feel the need we could always add them in the future.  He expertly assessed and completed the installation quite efficiently, then did me a huge favor and attached a longer pull chain and cord for the two light stands in the attic space where the air handler is located.  I was very pleased with his knowledge, helpfulness and personality.
Then a few hours after the service was completed, well after 5pm, I received a follow-up courtesy call to see if I was satisfied with the service.  How many companies in this day and age take the time to obtain feedback from their customers?  What a refreshing experience dealing with such a detail-oriented business! 
I highly recommend All Year Cooling as an exceptional company from the first telephone call to the final courtesy call.  You will not be disappointed in trusting them with all of your A/C needs.

He has good feedback, they were the cheapest ones out there, they were great. He did everything  he could to help me.

unknown

Extremely responsive, professional, reliable, and customer-focused company. I initially ordered the diagnostic service call and was contacted within a few minutes of writing a message to the company on Angie's List. I believe it was on Sunday but someone was able to come over right away and give us a diagnostic and estimate. This was so important to us since we have a young child and having no A/C during the hot summer days is not pleasant by any means. I really didn't expect this responsiveness and punctuality. The cost was among the best we had received in terms of affordability and accuracy and our new A/C unit is high-performing. I also received consistent follow-up from the owner to check up on progress and I appreciated that. He called me personally and also sent me messages to see if we had any questions or concerns.

Repairman arrived 30 minutes early...which is always good in my book when the air conditioner is looking. Performed repairs (in the rain ).

unknown

I am very pleased and they are honest

The 1st tech that came out did not know how to service our unit, and actually did more harm than good, burning up the circuit. When the 2nd tech came out he was the one that discovered the circuit was not working, my husband said that it was prior because before the 1st tech came out at least the fan on the unit was turning we just were not getting any cool air blowing  in the house. The tech told us to go to Home Depot to replace the circuit, which we did and we were back to square one, fan blowing but not cold air. Finally the 3rd tech came out and he was fantastic. He understood how to service our large Train 4 ton unit and quickly was able to find the problem. He was able to lend us the part while we had to wait for the part to be ordered so that we would be nice and cool while we had to wait for the part to come in. I don't have this tech's name while I am typing this, but he was very courteous. When I called and explained that 2 techs had already been out and our problem had still not been resolved the operator said she would get someone out right away, and there was someone at our door within 30 min and this was after 6:00 pm on a Friday evening. I was ready to raise you know what to get someone out --but it did not have to come to that as they took care of us and we finally had our problem taken care of. I am going to give a grade of C because of the inexperience of the 1st two servicemen that came out. Maybe the techs should have a little more training, but once I called and let them know I was not pleased with my service and they got the right guy out it was great.

The price was very reasonable and did not change even though it was an attic install the required a considerable amount of extra work.  They arrived on time and were finished in a matter of hours.  A different team came back a few days later to reinstall the attic ladder.  Everyone did a fantastic job and left no "evidence" behind.  Extremely nice guys. I can't speak for the system yet as we just got it, but so far so good.  Cools great.  I would definitely use this company for maintenance and suggest them to anyone in the future.

One of our air conditioners in our home began making funny noises.  I called a local company to come fix it, and 2 days later it completely shut down.  When the local company came to diagnose it again, and I was quoted another $850 to fix it or over $2,000 to replace.  I were livid, since the a/c unit was only 5 years old and should still be under warranty.
I knew that the company that originally installed the a/c was All Year Cooling.  Using the email address provided by the company on Angies List, I emailed Tommy Smith and explained our problem.  It was after hours, so I didn't expect a response until the next day.  Mr. Smith emailed me back immediately!  He honored the warranty for replacement parts, and quoted for labor only, and said his office would call us first thing in the morning to set up an appointment.  His staff called as promised, and they sent a technician out to us within a few hours.  Service was prompt, courteous, cost was reasonable and best of all....the air conditioner is finally fixed.  In fact, it cools more effectively than it ever did before!!
Tommy Smith even emailed me the very same night to follow up and make sure all was well. 
I HIGHLY recommend All Year Cooling.

On 3/15 sent e-mail to owner Tommy Smith explaining what I needed. GM Kevin Zacharias replied and we set up appt for 3/17/14 for est. Mike came out and gave me est and explained whole process.I received phone call same night from Kevin asking me if everything went well. I told him I was still thinking about it but wanted to look for internet coupon I had seen earlier. He honored the coupon deal(2795.00) even though the coupon didn't refer to the Ruud unit. I said deal was done as long as he sent me his most experienced crew.(most negative reviews on all a/c companies complain about the installation, rarely about the unit). He sent me lead installer Patrick and co-worker Marlin. ....Work was done incredibly well...Patrick is skilled and "created " a nice finish. ** Patrick and Marlin showed up at 9:30am (3-19-14) and was finished at approx 2 pm. ..I never talked to Tommy(owner) but he gives out his cell phone if you need him..Didn't need him!!  Kevin, thanks for your help and all your follow-ups to make sure everything went well...Patrick, thanks for doing such a fine job.Thanks Marlin..All Year Cooling constantly has people calling you to up-date times and location of installers coming to your home. Customer service is a high priority in their business.

Excellent work from sales thru installation and follow-up.  AYC is truly a very responsible air conditioner company in every way.
My opinion after searching many highly regarded companies, that AYC is truly a very professional organization.  Kelly gave me a
very good estimate but still looking at other companies I wanted to make sure I will choose the right one.  I then was given a follow up on estimate by Cory who explained every detail in ease.  The installation had taken approximately 2 hours and cleanup was  perfect.  

On time, professional explained everything gave us an on site complete estimate. Prices are fair. I will use them for the work we choose to do. After the tech left the manager called to see if I had any questions or needed any other information. They were very friendly, not pushy and I feel comfortable with them.

The only negative was they were late for the initial visit by about an hour.

He was a nice young guy but the estimate seemed very high. When I am asked him questions he offered very limited information. I ended up not going with them. They followed up well the next day I just would have liked them to help me understand what my money was going towards.

Estimator arrived on time surveyed the property, then discussed what the company could offer. The estimator was unable to answer several questions without calling the office, giving the appearance he did not know his product, he apologized said he was new . I proceeded with the contract based on the recommendation of a retired friend in the A/C business, the brand and price of the unit with no interest payments for one year. I also included their duct cleaning option. Found out at the time of cleaning this does not include the plenum from which the ducts originate, called the owner to ask why, he said that is a separate cleaning from the ducts, but since it was not explained clearly they would take care of It at no charge. On installation day the crew arrived on time, began to work right away. As evening approached the foreman gave me the option for them to come back or work late into the night to finish. I was very pleased with their work and professionalism. Company management followed up to make sure everything was to my satisfaction.

REPLACED CENTRAL A/C UNIT WENT VERY WELL - THEY WERE VERY POLITE, EFFICIENT AND LEFT NO MESS WHATSO EVER. I WAS DREADING THE INSTALLTION AND THEY MADE IT ALMOST PAINLESS