RPM Automotive at Fleming Island

They were able to test and recharge the air conditioning at the price they quoted. Did it all in about an hour.

.

.

.

They provide very competent professional service. The workers have been great.

unknown

They could have been upfront with me with what's going on with the car and the problem.

Even though they are very nice there,, the car has been returned multiple times for the same issue.  They fix it again, and it runs for a little while and the problem is back.

We have been going to them for 8 years now and wouldn't dream of going anywhere else.  They are honest, trustworthy, and absolutely perfect.  Not a long wait for an appointment usually right away or the next day.  They know who you are and always have the same employees.

unknown

unknown

I love RPM and may have even said so in the past, but it is worth repeating. Dan and Valerie at RPM are both great to deal with, and they have taken good care of my car for me. It's got 155,000 miles on it, but they keep it in tiptop shape. They are honest and do a great job.

Ok I know this is partly my bad, but to charge what they did. My car was smelling like gasoline, so I took it in and they discovered that I had forgotten to twist the gas cap all the way. To get charge 50 bucks for that! See ya RPM

unknown

.

They were honest, reliable, professional.

 I just did make it to the service center as my SUV would hardly run. Check in was good, it was closing time and I needed to leave my SUV till the next day. I called around 9:30am and they had already looked at my SUV and was looking for parts to make the repair's. When repairs were made we were called to pick up my SUV. At time of puck up just before leaving one of the service tech's said her could here something he thought  didn't seem right: Long story short they continued to check my SUV, ,kept for another day , and gave me a rental car to get to work made final repairs and offered to bring my SUV to me and pick up the rental.
  We were treated like family by the folks and will go there for repairs as needed.

The manager, Dan, told him to take the vehicle to a local dealer and have an estimate of the work that needed to be done and contact him, since the car was driven to another city where we recently moved. He went ahead and had the work done since he needed the car to get to work, and faxed Dan the invoice, like he asked. He rented a car, at our expense, in the meantime while it was being repaired. My husband spoke to him and he then also requested the old parts but by that time the dealer had disposed of them. We haven't heard from him since.

Was fixed easily. They were professional and courteous at all times. While they will do "walk in" requests, they are truly a car service place. We expected to leave the car there and it was ready when promised (actually before!!). Reasonable charges and truly great people from the front desk to the technicians working on the car. This was actually our 3rd visit  this year to them for various issues on our two cars. Other two repairs were more extensive but they were equally professional and courteous at those visits too.

The service was excellent. They got me right in.

I got a flat tire yesterday and took it to the tire place this morning for a repair and rebalancing. So then I stopped at RPM to ask about checking the alignment. I knew I was also due for an oil change, and needed a new brakelight. When I asked about setting up an appointment Dan said they could take me right then. So I made myself comfy and they took my car right back. Came out to show the computerized results of the alignment check and how off it was, and the results again after the alignment was done. The car does feel like it has a smoother ride now. (P.S. The year my home was built is totally immaterial to my car repairs so it seems dumb I have to provide that information)

The inspection and estimate was completed quickly as was the repair.The shop and work area was clean and neat. All contacts were very pleasant and friendly. This was a good experience for an auto repair.

The experience was good. The gentleman seemed very nice. He offered to drive me back and forth so I didn't have to stay there. The price was good.

I had major problems with the Tahoe, took it over to RPM in Fleming Island, They were able to find and correct the problem in a  matter of 2 days.  They were surprised that I was able to drive it over there, as soon as they tried to move it, it had frozen up. Had major engine problems with metal shaving and whatever else. Very nice people to deal with.