Excellent. The pump wasn't the problem. It was the seal allowing air into the lines. A minor, quick, and inexpensive solution to the constant whining in my steering. Kelly saved me $300 on something I did not need that was overlooked by 2 other local mechanics.
Description of Work: Second opinion on replacing a power steering pump
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda G.
06/2017
5.0
auto repair
 + -1 more
They did follow up with me. They were efficient and proficient. Friendly workers.
Description of Work: Change the oil and lube the car.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JOHN P.
03/2016
5.0
auto repair
 + -1 more
unknown
Description of Work: Kelly's has been doing my automotive work on both of my cars for the last two years. Work is always timely and without financial surprises. Quality of work is great.
Rating Category
Rating out of 5
Yes, I recommend this pro
carole W.
02/2016
5.0
auto repair
 + -1 more
unknown
Description of Work: They have been recommended to me over the past 15 years and I finally went to them. I am overly impressed and they make you feel like you are one of the family. Their customer service was tremendous.
Rating Category
Rating out of 5
Yes, I recommend this pro
JERRY I.
12/2015
5.0
auto repair
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
MIEKO M.
11/2015
5.0
auto repair
 + -1 more
Very professional and knowledgeable. Place is very clean and staff are friendly.
Description of Work: Oil change
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John C.
03/2015
5.0
auto repair
 + -1 more
unknown
Description of Work: Very trustworthy - at Kelly's, they don't fix it if it's not broken. Priced very fair, lower than most other places. High integrity and care. Explains exactly what conditions are and why something doesn't need replacement. Quality is great. Anything wrong or questions or if you just suspect something is wrong - call Kelly or Justin and bring the car back. Any adjustments necessary will probably be made at no charge. Finally - I have my own mechanic now... live long Kelly and family (it's a family business).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$506
David M.
01/2015
5.0
auto repair, car tires
 + 0 more
very responsive, overall very well. I went in thinking it was a bigger issue than it really was.
Description of Work: Fixed fuel issue, slow leak tire and oil change.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
steven G.
04/2014
5.0
auto repair
 + -1 more
.
Description of Work: Scan diag.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
JOHN P.
11/2013
5.0
auto repair
 + -1 more
The work was done promptly and the price at $70.00 was good. Afterward, I noticed that I was missing a lug nut and thought that they may have failed to properly tighten the lugs. When I went back to the shop to ask about it, they said that they had also noticed the lug missing and knew that it was on the right front. I told them that I wished that they had told me that at the time of the vehicle work and they agreed with me. To make it right, they secured a replacement matching lug nut from a local supplier and installed it free of charge. I felt that this was a superlative example of satisfying a customer and I will use this shop again.
Description of Work: Oil Change Lube Air filter Tire Rotations Safety Inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Tom P.
08/2013
5.0
auto repair, muffler repair
 + 0 more
The catalytic converter seemed a little high, but overall it was good service. Kelly and his team were great to talk to and work with.
Description of Work: Replaced muffler and catalytic converter.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Dan S.
08/2013
5.0
auto repair
 + -1 more
I went in for the oil change and told Kelly I had water coming in on the passenger side under the dash. He got the oil changed and unplugged the hose for the AC and only charged what he quoted me for the oil and didn't even try to jack anything up for the AC problem. I'm new to Florida so this only the second time I've been there but it will not be the last!!!!
Description of Work: Oil change, and unplugged the hose that releases condensation from the air conditioning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Robert H.
05/2013
5.0
auto repair
 + -1 more
Kelly's Auto Repair and Service has serviced my car and done some tune ups too and he has done very well. He is very honest which is unusual in car repair and he does good work.The quality of work is excellent.
Description of Work: I use Kelly's Auto Repair & Service for auto repair. He was supposed to put an oil transmission cooler and the vehicle already had one and I didn't know that.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Charles H.
04/2013
1.0
auto repair
 + -1 more
Theyb refused to work on my vehicle so I had to have AAA tow the van to Double D Automotive in Ocala.
Description of Work: We had AAA tow the vehicle to their shop for repairs. They called and said they preferred NOT to work on the 1994 Dodge Caravan because of extensive oil leaks. We then had AAA pick up the van and take it to Double D auto repair in Ocala.They identified the problems and quoted us a price of $800.00. When we picked up the van, Double D had replace the timing belt, pulleys and replaced the seal that was leaking. They saw the V on my drivers license that identified me as a veteran, and gave me a 10%(80.00) discount, Final price was $720.00.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$720
Response from Kelly's Auto Repair & Service
When I read this report on Saturday it did not 'ring a bell' since I never refuse work. It certainly is not in my best interest to do so. I came in first thing this morning (Monday) to check and I have no customer by this name or record of having his vehicle in my shop. I also don't understand why the vehicle would be towed nearly an hour away from my location in Citrus County to a shop in Ocala?I believe he has mistaken my shop for someone else. Also, $720 is no bargain for a timing belt and seals. $550 at my shop. Please clarify.
Judith S.
04/2012
5.0
auto repair
 + -1 more
u
Description of Work: Had a funny noise in my car that seemed to get louder and louder as time went by. Kelly found that the baffle under my car was dragging. Also my car was low on transmission oil. Both were quickly taken care of and I was on my way. Price was more than fair. Staff are friendly and helpful. Kelly is a kind, caring, and a very honest man. I would recommend him to any of my friends.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Rebecca L.
04/2012
5.0
auto repair
 + -1 more
He seems right along with everyone else. He just checks out the car and doesn't even charge him.
Description of Work: My sister's boyfriend just used him.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Charlie M.
03/2012
5.0
auto repair, transmission repair
 + 0 more
The estimate from the Ocala Honda was approximately $7000, Kelly's estimate was approximately $1200 less!All personnel were courteous and professional. Work was performed on time. One year later...Honda is still going with approximately $230000 miles accruing .We would definitely recommend Kelly's for all auto service. We will be scheduling a complete tune up in the near future!
Description of Work: After having an estimate from a local Honda dealer, we decided to check out Kelly's which was close by where we live. Our original transmission was failing and needed replacement. At the same time, we needed a catalytic converter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,900
Thomas P.
11/2011
5.0
auto repair
 + -1 more
Took cars to Kelly's at appointed time and was served promptly
Description of Work: Had trans service twice on two different cars. One a Honda and they used genuine Honda fluid, a must for this car.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Gretchen M.
10/2011
5.0
car tires
 + -1 more
Called for appt. Arrived at appt time. Service completed as indicated by Kelly's/.
Description of Work: Tires previously purchased had a nail. REmoved for free.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carole P.
08/2011
5.0
auto repair
 + -1 more
Our repairs and servicing were done quickly and efficiently. The charges were reasonable. All people working in the office and bays were polite and friendly.
Description of Work: I had been referred to Kelly's by my son-in-law who had a lot of work done on his aging business truck. Kelly had always been able to get his truck running without breaking the bank. When i needed an oil change I decided to get it done at Kelly's rather than go all the way into the Ford dealership. Our car is a 2006 Mercury Marquis and I wanted it serviced properly. While waiting for the repairs to be completed I passed the time reading on my Kindle e-book reader. When the repairs were done I did some shopping and I soon got a call on my cell phone. It was Kelly's wife. She said that I left my Kindle at the repair shop and she asked where I was. When she found out where I was she brought the Kindle to me. This is the kind of honesty that went beyond the normal. She could have told me to come in and pick it up at the shop, but instead she brought it to me! This was the first time I took my car to Kelly's. Since then my husband's truck has needed repairs and Kelly did the repairs at a reasonable price. We feel totally comfortable taking our vehicles to Kelly's and will continue to use this company whenever our vehicles need repairs or servicing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Terri A.
07/2011
5.0
auto repair, car tires, car inspections, radiator service
 + 2 more
I think I did that above. I can't get the screen below to work. We have a 99 Mercury Villager.
Description of Work: This is the shop we had been looking for! We are so happy with Kelly's Auto Repair & Service, where we have been going for over a year, now. Yesterday I got a nail in my tire. We pumped it up and drove in this morning. We dropped off the car and picked it up about 2 1/2 hours later at no charge. He simply said he appreciates our business. Our 11 year old car has not needed a lot of repair (Praise The Lord) , but each time, Kelly and his staff have diagnosed it properly and professionally. Once I brought it in to drop it off for a battery we had to have AAA start. He stepped outside with us and checked a few things, and pointed to an electric seat button that was wedged into the on position. He flipped it, resettled it, and sent us on our way. Of the few times a true repair was needed, he repaired it correctly and honestly, and no further problems appeared afterward. When we broiught it in another time, he was able to instantly recall our car's history; he knew exactly what had been done in the past without looking it up in the records, and he fixed it affordably for us. His prices are always fair, everyone there is friendly, and we have always been pleased. I have heard good reports from others, as well, regarding this shop. I must give Kelly's my highest recommendation.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Auto Service,
Auto Tires,
Auto Inspections,
Auto Radiators,
Auto Transmission,
Auto Mufflers
FAQ
Kelly's Auto Repair & Service is currently rated 5 overall out of 5.
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 5:30 PM
Kelly's Auto Repair & Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Kelly's Auto Repair & Service does not offer free project estimates.
No, Kelly's Auto Repair & Service does not offer eco-friendly accreditations.
No, Kelly's Auto Repair & Service does not offer a senior discount.
No, Kelly's Auto Repair & Service does not offer emergency services.
Yes, Kelly's Auto Repair & Service offers warranties.
Kelly's Auto Repair & Service offers the following services: Repair replace and installation of transition & tire.