Integrity Finishes of Tampa Bay
About us
No subs. Cost is determined by the job.We use Sherwin William's Products Exclusively. Hillsborough license: PA2810. Pinellas License C-10072: Pasco LP-09376.
Business highlights
Services we offer
Baseboards, Cabinet Painting, Chair Rail, Crown Molding, Drywall Repair and Textures, Entry door Refinishing, Epoxy Floors, Exterior Painting, Interior Decorative Trim, Interior Painting, Pool Enclosure Painting, Pressure Washing, Wallpaper Removal
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 2% | ||
| 2% | ||
| 0% | ||
| 1% |
"Thank you for the great review :) We love refinishing entry doors. It's always great to see the look on our customers face after we bring their doors back to life"
The estimator visited a few days after our call. The estimate was reasonable and compared favorably with other painters' bids so we accepted. The painters arrived when promised and did a creditable job with one huge exception. We had specifically noted to the estimator that we wanted all popcorn removed from the ceilings of the designated rooms. He made no objections to our requirements.
A few weeks after the job was complete and when we had an electrician in to replace the monorail track lights in the living room, we found that Integrity Finishes had not removed the popcorn under the light strips. We contacted the business and were told:
"We do not remove any lighting unless specifically instructed by our customers to do so. We do remove the light covering and or electrical housing and or glass coverings only. Many light fixtures are attached with anchors that cannot be re-installed without purchasing new and we also cannot be responsible for electrical issues. We would be happy to repair and blend this area for you there would be a minimum charge of $425."
It was disappointing to learn this exception after the fact as we would have been happy to waive any responsibility removing the tracks might have entailed. We now have two very unsightly strips of popcorn that will need to be remediated.
All in all, we had a particularly unsatisfactory experience with Integrity Finishes and would not recommend them to other Angie's List subscribers.
"We apologize for any misunderstanding or communication issues but we always let our customers no the procedure before we begin. We always ask if lighting or fans are being replaced so that we can remove them to prepare the area for new lighting. We cannot take down existing lights then reinstall the same lights for several reasons. Number 1 reason being we are not licensed electricians. Number 2 is that many light fixture have special mounting systems designed specifically for them such as butterflies or mollies for fasteners. Once removed they cannot be re-installed without purchasing new.We have removed popcorn ceilings in hundreds of homes in the Tampa Bay area with absolutely no issues. It is not our goal to have any unsatisfied customers and we do our best to accommodate but this is not a simple fix.This was obviously an after thought by our customer"
"Always a pleasure working for you. See you next year :)"
"Thank you for the detailed review. It's important to us that our customers recognize that we are NOT like all the others!"
"Thank you [member name removed]. Being on time is the first step in being professional."
"Thank you for the great review. You do not want complicated interior work set ups being done by those with no experience. We know what it takes to set up for complicated work areas and we get things done quickly and professionally."
"We really apologize for any inconvenience. We pride ourselves on being a company that delivers prompt and professional detailed proposals. We obviously dropped the ball on this one :("
"Thanks [member name removed]! Wallpaper removal is very tedious and must be done right. We remove tons of it every month. I'm surprised there are still homes and offices that still have it!"
Angie's List and chose Integrity Finishes of Tampa. Simply stated, we couldn't be happier and pleased with the finished product.
Integrity's owner, Aaron Wallace and his team, led by Bill, did an amazing job of transforming a beautiful home into a gorgeous home. They painted all the walls, ceilings and trim in a professional manner. For eight consecutive days they arrived on time and went right to work. They cleaned up at the end of each day. They were friendly and very courteous. We also had them paint all of our kitchen cabinetry. They did an amazing job. The kitchen looks brand new at a fraction of the cost of new cabinets.
Lastly, I want to say that Integrity Finishes is a company that stands behind their work and truly strives for satisfying their customers. We plan on having them paint our home's second floor guest suite in the very near future.
"Thank you to take the time to submit a wonderful review of our services. It always makes us proud to see positive reviews. We know that our customers are very busy so for any of our customer to take the time to do so lets me know that our guys are doing a great job !"
"Thank you for the great review [member name removed]. That was allot of work to complete in a short amount of time. We were able to meet that schedule without sacrificing quality"
"AWESOME! We love to hear that :)"
I highly recommend him to anyone. I think his price was very fair and he did what he said he'd do (the "Integrity" part of the name is correct!). I will use him again to paint my home in the near future.
"Thanks for the great review :) This was a dentist office going from dark colors to pure white. This had to be completed over two weekends and because of the drastic color change it also required a primer and 2 finish coats on everything. We always use Sherwin William's Pro Mar 200 (0 VOC) for our walls. This really keeps the smell down."
"Thank you for the review. We do allot of work for insurance restoration companies so making repairs look like it never happened is one of our specialties"
"Communication is so very important with any home improvement project. We always make sure that we are easy to reach and eager to please :)"
"Thanks for the great review. We get things completed quickly and professionally without sacrificing quality"
My only issue I had was with the pricing. The original quote of $13,855 was not the cheapest quote I received. I have a 3300 square foot Victorian built in 1900 and I was not looking for the cheapest, but who would do the best job. After meeting with their estimator and researching Angie's list of reviews I decided on Integrity Finishes. Our initial discussion did not involve color choices as I was unsure of the final color scheme. I have emails with the Company confirming the beginning date of the project and being availble on that morning with the deposit and color choices. On that morning I gave them my color choices and what I wanted painted. My house being a Victorian has a lot of detail and I wanted to highlight that detail with the color choices. A few days after the project began I received a call from the Company explaining the intial signed contract was for painting utilizing a sprayer and not some of the hand painting that will be required to paint the house details. The final bill went from $13,855 to $15,439. I am not an unreasonable person, so if some of the details on the house required hand painting which costs more for the Company I understand the additional fee. I just find it a little unprofessional to have a signed contract which does not mention the price reflects spray painting only and if hand painting is required the cost will go up. The lesson here is that whatever Company you choose to realize that a signed contract may not be totally binding.
Pricing aside, I am very happy with the finished product and I would recommend Integrity Finishes especially if you have a large project as they have a more than adequate staff to tackle it.
"We apologize for ANY miscommunication. We based out original price on a basic 3 color scheme and as you stated," Our initial discussion did not involve color choices as I was unsure of the final color scheme." We had no idea how much more detailed the project would be. We really appreciate your understanding that there was considerable more labor involved but, as you can see, the results are amazing!"
After receiving all of my quotes, Integrity Finishes, which was the intermediate quote, won the bid. Their wait time to start was about three weeks, which was fine with me. In fact, I thought that was a good sign. Quality companies should be in high demand and busy. The job was scheduled to begin bright and early on 5/28/2013, and it did. Josh and Luis arrived promptly at 8:00am. Originally, I thought the job would take about 6 days, yet they were finished in 4. What a great crew!!!! Josh and company were so great!! All of the guys from Integrity work so hard and take absolute pride in their work. Their main goal is to make sure that the customer is happy at all stages of the project. On the last day, John came back out to look over the project and to make sure that I was happy with everything. Aaron Wallace, the company's owner, also made it a point to make sure that I was completely happy with the project. I have already recommended Integrity Finishes to my neighbors and my supervisor at work, so you know they must be good!!!!
"Reviews like yours really make our job the best! Nothing makes us happier than a Super Happy customer."
To sum it all up.....nice guys to talk to, but drastically over priced. They can talk quality all they want, but they aren't painting the Sistine Chapel here. They are painting drywall. It wasn't a tough job at all and as a matter of fact it was a pretty darn easy job if you ask me. The guy I hired finished my 2537 sq ft house in 1 1/2 days. He used about 13 gallons of paint, painted the baseboards, door jams & trim, washed all my outlet and switch covers, patched all the holes in my walls, caulked where needed, and charged me half of Integrity's initial quote. $2450!! I added all of those things that my painter did because Integrity was trying to justify the $5000+ quote by tell me all the extra things their company does. I believe things happen for a reason and it just wasn't meant to be. I have no hard feelings, but I wish they would have e-mailed me back with the lower quote they said they could do or just tell me they didn't want to do the job for the price. I would have honestly been ok with that.
"We really apologize for any inconvenience. There was obviously a huge breakdown in communication on our part. As can be seen by our other reviews,this is the only time this has ever hapend. We do our very best to deliver top notch service at a reasonable price. We would have loved to have seen this work out better."
"This was a little more than just paint. The project was to be 2 colors with alternating 8 inch stripes and crown molding purchased and installed. I don't think the additional time needed to accomplish this was taken in to consideration."
"Thank you for the great review. We look forward to working with you on the interior project. The changes you are making on the exterior are really transforming your home."
"Thank you for being a repeat customer.Many of our customers look no further once they have had the experience of working with a friendly and professional painting company for a change. We are on time every time and our guys are amazing!"
The pressure washing of the driveway, pool deck and metal pool cage was also done very well - All mildew and mold was completely removed. Much better than previous pressure washing that I have had done.
I called them back twice for very minor touch up paint work in three areas that had been overlooked, and they responded and fixed the problem without hesitation.
Two last comments:
I liked the fact that the owner of the company (Aaron Wallace) came out himself to visit the property and provide the estimate as opposed to a sales representative. I also contacted him directly for the touch up work and he responded promptly.
The standard exterior Paint used by Integrity Finishes is Sherwin Williams Super Paint. I asked them to upgrade to Sherwin Williams Reslience which is a much better quality paint and the added cost was very reasonable.
I would definitely use them again and can recommend Integrity Finishes for exterior house painting in the Tampa Bay area.
"Thank you for your review. We always tell our customers if they see anything after we have left please let us know and we will be happy to address any issues"
"Thank You. Communication is what sets us a part from most other painting companies. With cell phones and email there really isn't much excuse for poor communications"
Licensing
State Contractor License Requirements
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FAQ
Contact Information
1604 Curlew Rd, Dunedin, FL 34698
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