
Professionals In Cleaning Inc
About us
Professionals In Cleaning offers complete cleaning programs to both commercial and residential locations. We take great pride in providing quality methods of sanitary care and dependable service our clients can rely on. Day after day we provide our customers with the quality of care that exceeds expectation.
Business highlights
Services we offer
Air Purifying, Appliance Cleaning, Crime Scene Cleaning, Floor Sealing, Floor polishing and Buffering, Green Carpet Cleaning, Green Germ Control, Housekeeping, Janitorial, Porter Services, Property Maintenance, Recycling Programs.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 81% | ||
| 6% | ||
| 6% | ||
| 2% | ||
| 4% |
"We tried contacting the client several times with no luck. We apologize if you feel like you didn't get ahold of us. Also, since we did not get in contact with the customer we actually proactively refunded the payment."
Very thorough and effective
"Thank you so much for your comments! We really appreciate it."
PIC is peace of mind that the job will be done on time and done right.
Great people !!!!
Most of it went very well. However, they didn't dust the cobwebs from the air vents or clean the bugs from the ceiling fixtures.
They were extremely polite and professional.
"Thanks for the review. We also welcome returning customers and appreciate their trust."
"I'm sorry you feel that we weren't through enough. Unfortunately, you actually paid for a STANDARD Cleaning and not a THOROUGH Cleaning. As for not returning any calls, I have gone through all our call logs and honestly do not see any missed calls from you. Thanks for the opportunity and we wish you the best on your future endeavors."
What I love most about Professionals in Cleaning is they take the time to dust and replace all the books, knick-knacks on my shelves and they always arrange things to make them look better than they did before.
A couple of things weren't done that I would expect to be done with a thorough cleaning, such as - there were still dark lines in the grout of my white tile (they didn't have a brush with them, just a Mr. Clean magic eraser). I took a toothbrush and showed them how easy it is to clean and it came right up. Also the shower head wasn't touched. (forgot the CLR), CLR not necessary as it was darkened which says mold or mildew not Rust or Lime or Calcium. I pointed these things out and they went right to work getting the grout cleaned. They'll want a grout brush for future use. I also noticed after they left that they did go back and clean the showerhead and that pleased me.
They want to please, they want to do a great job and they excel at working towards that goal by listening to what you need and going back over it if not to your liking. This is half the battle. Also the stove (flat top) can be difficult to clean with environmentally safe cleaners. This is the ONLY place I will use a magic eraser. That combined with a little stove cleaner (looks like car wax) cleans it to perfection.
I will however make sure they don't use the magic eraser anywhere else in the house; It's just too destructive, a FORMER housecleaner used it on the outside of my microwave and scratched it terribly.
They have a lot of houses to clean so I have now created a list of reminders (grout, no magic eraser except with my stove cleaner, shower heads) so I can make their job easier as well. I'll send them the list each time I make an appt.
My son's birthday is coming up and I plan to have them clean before that as well. They'll be this mom's go-to housecleaners from now on.
"It was our sincere pleasure! Thank you for your business!"
Licensing
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