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The Closet Wizzard Inc

Founded 1995 • With Angi since October 2008

4.8

(84) Verified Reviews

Business Details

Phone Number

Address

1395 NW 17th Ave # 105

Delray Beach, FL 33445

Description

**FREE 3D Design Consultations!**With over 31 years of experience, we specialize in making the most of your closet, garage, home office and customized TV wall units. Through the use of 3D CAD design with quality materials expertly installed, we maximize your closet space to fit your unique needs.

Verified Reviews

A few reviews for this pro...
1.0

08/24/2020


Steven M.

What a unprofessional business. I want there to get a price on something. I had an appointment. The person come yells from the back they will be out. They sit down, as I describe what I wanted all they said was no. Cannot to that cannot to this. The man was not only opinionated that his way was the only right way, but that everything I wanted was wrong and impossible, Finely, he prices a unit mush less than I wanted. I left there, went somewhere else, not only were they much more professional, they offer 3D drawings of what I wanted, gave me exactly what I wanted and were $1100 less expensive. And I have done business with the less expensive company, they do great work, This is the 7th home I have renovated and have never had an issue like this with a closeted company. Shop around there are much better companies with more state of the art systems and people that will treat you like a valued customer.

Description of Work
Price Estimate

Category closet systems

Service Provider Response

This potential customer sent a fax with details of the design he was looking to have us build. I priced the work based on his information at $7800.00. We recommended he make an appointment to come in and discuss design. He came to our showroom & sat with me to discuss some changes. Literally changed a wall mounted four drawer unit to two double door wall mounted cabinets. He eliminated LED back lighting behind the TV panel. I lowered the price by $800.00 for these two adjustments. When I told him the best I could do was $7000.00, he said "that's way to high and was ready to pay $4000." I told him we can't do it for that amount. Then he abruptly stood up and left without a word. No "thank you for your time" nothing! I suppose he was disappointed or angry that I was not chasing after him for his business; which led to his negative post. I am a straight shooter; I tell and provide my customers with the best way to build a unit, even if it is different than the way they believe it should be built. That's how I stay in business (35years). I'm glad he found it for $5900.00 somewhere else! I Wish him the best of luck with his project. Matthew Goldstein, President
1.0

08/01/2020


Judy H.

I hired them because it was just closet organizers and they had the install date I wanted. What a mistake! The owner, Matthew Goldberg, who did the estimate was an operator, but I wanted the closets fast, That was a mistake. I not only didn't get what I ordered, there was damage to furniture and a closet door in my home. Please note, if you are a pet owner this is NOT A PET FRIENDLY COMPANY and will not install if your pets are home. The first install crew was disrespectful and told me they "wouldn't work with people who treat their pets like people," and left without installing. The company was able to send out a 2nd crew the same day and they were OK, but damaged furniture and a bifold door in my closet. One of the organizers in the pantry is OK, but not exactly fine craftsmanship, and the other two were not made to my specifications, with 12" shelves instead of 16". I was supposed to get a CAD file to confirm the design but never received it, and when they showed up to install of course it was wrong. When I spoke with the owner to complain and ask for it to be fixed Matthew said, "I'm filthy rich and don't need your money," so I stopped payment and called my credit card company and moved forward with another closet company to replace the units with the shelves too shallow for my needs. Then an hour later, he changed him mind and got in touch to indicate he wasn't as filthy rich as he thought, and was going to call a lawyer to ensure I paid. No way. I didn't get what I ordered and there was extensive damage to my home. Thankfully, I was on high alert after the first crew left and took before pictures of all the doors and furniture, and can prove all the damage, and will be right there with a countersuit if he pursues it. Perhaps even if he does not, because there is significant damage to my home. Just don't do business with this guy, particularly if you're female. Perhaps if he wasn't doing so much mansplaining during the estimate, and listened more, the shelves would have been right. If he'd indicated they weren't pet friendly, I would never have hired him, but he pretended to be OK with the dog when he was here. His installers demanded I put the dog out in 90 degree heat. Enough said, no?? Go with someone else for your closets, no matter what this guy promises!!!

Description of Work
Closet organizers in 3 closets

Category closet systems

Service Provider Response

Closet Wizzard Inc. is a twenty five year old company and is 5.0 star rated across the internet. I will just respond by saying we provided the installation that was discussed and diagramed out. I went into detail to make sure it was clear. In retrospect, I believe this individual may not have understood my sketch and verbal explanation of the designs (manslaining). She took pictures of my sketches. We had to forgo the 3D design service as she wanted delivery in 48 hours; she agreed to that. When my Installers suggested to her that it would be better if she kept the dog with her, in another room or in a yard outside. As we do not want to be responsible for her pet running off through an open door or getting hurt by being under foot as bulky items are being carried in. The customer went off on the installers and insulted them by yelling at them "her dog was more important to her than either of them and they should get out of the house". She basically said that she holds her dog in higher regard than the our workers coming to do the job, and they "insulted her dog"! Our Installers are people too! Well that is how the install started. We persuaded her to keep her dog in a safe place and we would send another team right away to do the job. The work was completed the same afternoon. When I called her at the end of the day to discuss her complaint I was berated, also told that she is "not paying the balance, and she had already contacted Visa and her bank to reverse the deposit". She claimed the depth of shelves were wrong and not what she ordered; contrary to my meeting notes and sketch. I couldn't hold back my aggravation and responded in anger to her threats of non payment and verbal abuse. I told her "to keep the units and that I would not change them to a deeper size as they were what she had agreed to". If she doesn't pay the balance due it would be a bargain to not have to deal with her again. Matthew Goldstein, Pres. Closet Wizzard, Inc.
5.0

07/23/2020


VINCENT R.

Outstanding service. Beautiful workmanship, solid construction, and at a very affordable price. Closet Wizzard also built our custom closets in our old house and the results were just as good as this time.

Description of Work
Build white custom bookcases, with crown and other wood moldings.

Category custom cabinets, closet systems, woodworking

Service Provider Response

Thank you 🙏 for the positive review😁
5.0

01/21/2019


Eugene H.

2nd best price, chose other contractor

Description of Work
Master Walk-in Closet

Category closet systems

5.0

06/03/2018


Jason L.

Closet Wizard, Matt and crew really came through for us in a big way with a huge closet project. After dealing with so many lousy South Florida contractors during a massive renovation, it was such a huge relief to find a company that came through in ways that went above and beyond expectations. The project consisted of 4 larger size/master closets, a couple kids closets, an office shelf display, and linen closets. The job was actually completed ahead of the estimated time which was a giant relief. Will definitely use Closet Wizard for any future closet needs and will be recommending them to my mom who is also undergoing a new house project.

Description of Work
Closets throughout house

Category custom cabinets, closet systems, custom furniture, home & garage organization, woodworking

Service Provider Response

Thank you so much for your positive feedback. The whole team works very hard to deliver a first rate product for our customers, they as I are always happy when our clients are appreciative of the work. Enjoy your new closet and storage systems. Matthew Goldstein, Pres. Closet Wizzard, Inc.
1.0

12/28/2017


Robert S.

The initial estimate and meeting with the sales person went well. They showed up on time and seemed to be knowledgeable. At least until i started asking questions. I asked to come to their office to look at a sample of the cabinet they were going to use. The salesperson told me that did not have any garage cabinets to show me. I then emailed them to see it i could get a drawing on how the cabinets were constructed. I was relied to immediately that the sales person would call. No reply from the sales person. I then emailed again, was was given the same reply. The salesperson would call. He did call, but we played phone tag for a while. I then called the office to see if i could talk to someone else. I told her that i was just trying to find out how the cabinets were constructed. She said to stop buy the office and she would show me. I stopped by the office and was told when i got there that they had no garage cabinets to show me, butt hey had other ones that were constructed the same way. I was satisfied with that. I then asked the sales person if i could pick out the color and he gave me several color samples and said they were all the same price. I picked one out and then was told that the one i picked was 10% more. Closet Wizard is much to hard to do business with. I just gave up at that point and left.

Description of Work
I needed some cabinets installed in my garage.

Category closet systems

Service Provider Response

WOW! This individual walked in yesterday to view our cabinetry. He was greeted by Eileen who answered his questions in detail about the three small wall mounted garage cabinets he was interested in, and we had quoted. Obviously he did not listen to what our we had told him prior at the initial meeting; or read the quote we had sent in writing with diagrams. It was indicated in the quotation that the color quoted was for WHITE. When he came into the showroom he asked to see colors; colored melamine cabinets are 10% higher in price than the white. (White is the lowest price point). Eileen explained there are about 18 basic colors and they are all the same price; then there are textured finish colors that are more expensive than the basic colors. He said that it is "Too difficult & complicated to deal with our company" abruptly turned and left our showroom. We are very professional, and have 32 years of experience providing custom built cabinetry to our clientele. But when people want a higher priced product at the price of the lower cost product we are not able to accommodate them......which leads some to post disgruntled comments & ratings. Sincerely, Matthew Goldstein, Pres. Closet Wizzard, Inc.
5.0

08/30/2017


Jeff Y.

..................................................

Description of Work
.....................................................

Category closet systems

Service Provider Response

Thank you for the A rating - it is what we strive for on every job! Matthew Goldstein, President
5.0

01/09/2017


Bonnie M.

Project 1: Two master bedroom closets. We brought in our closet measurements and the layout of the closet system at our prior home. Eileen helped us select a design that would maximize the space (including shoes, lots of shoes). Closet Wizzard was very flexible scheduling both the measurement and subsequent installation around our schedule and the house closing. The installation was seamless, on time..all the things you hope for. Approx $8,000 Project 2: Guest bedroom. We were so pleased with the master closets we started thinking what else we could "organize". The guest bedroom had an oversized closed..so again with measurements in hand, we met with Eileen and designed hanging space for our guests and used the entire back wall to build out linen storage. Looks exactly how I expected and improved my storage unbelievably. Same easy scheduling with measurement and installation..including a blip due to the hurricane in October that impacted a floor covering installation in the closet that needed to completed first...so Closet Wizzard rescheduled our installation! Approx $2,000 Now, we are wondering...what project is next!

Description of Work
We just moved into new construction home -- needed his and her master closet systems and guest bedroom closet system.

Category closet systems

Service Provider Response

Thank you so much for your positive feedback. We are delighted that you are pleased with the jobs we completed for you. All of us at the Closet Wizzard take great pride in providing the highest quality of product and service; You comments mean a great deal to us all - Management & Staff. Thank you and enjoy, Eileen Goldstein
5.0

09/19/2016


Murray N.

Did not hire Used "Closet Factory" Designer enthusiastic, color 3D picture of design and competitive price. Other "designers" unimpressive and designs looked like 1st grade illustrations

Description of Work
Redesign and rebuild master closet

Category closet systems

Service Provider Response

Thank you so much for your A rating! we work very hard to achieve a quality product and on site professionalism. Enjoy your new system and thank you for the business. Matthew
5.0

06/26/2016


Jennifer P.

We contacted Closet Wizzards and Matthew came in a matter of days to design two master suite closets for us, as well as designing a custom linen closet. On the day of the installation, four gentlemen came to our house to do the install. They were polite, courteous, and very professional. They spent most of the day building our closets and the linen closet and when they were done cleaned up completely. Its a new home, and after we moved in (2 days later) we realized that storage was at a minimum. We again called Closet Wizzards and Matthew was here in a couple of days helping us design storage systems for the garage. Three days later, his crew came back in and did the install. Again...the guys are great. If you're in the market for closets and storage, we highly recommend Closet Wizzards.

Description of Work
Closet Wizzards designed and installed 2 walk-in closets for us...and we then had them back to assist us with storage in our garage.

Category closet systems, home & garage organization

Service Provider Response

Thank you for your positive feedback! We all strive to provide excellent service and a product that is better than most available in this market. I will share your positive feedback with our staff. Thank you and enjoy the workmanship, Matthew Goldstein, Pres. Closet Wizzard, Inc.
2.0

03/29/2016


Christopher B.

.It did not go well. Please see above.

Description of Work
The owner's son came out and gave us an estimate on a entertainment center. He showed up late. He did call saying that he was running late, however he called at the same time that he had agreed to be here. He was in work attire but very nice. He showed us several product choices. We explained what we wanted and he drew up a model right there. He seemed to know exactly what he was doing. I told him that I wanted retractable doors on the cabinet. He explained that they would be costly so i asked him to run a quote with "regular" doors, and one with the retractable doors. When leaving he said that he would send us the quotes later that day. A week went by and we got nothing. When my husband called to see what was going on the woman answering the phone barely let him get the words out of his mouth as to why we were calling, cutting in saying that the son had been sick. That is fine, but someone could have communicated this to us so that we were not wondering if he simply sent the quote to the wrong e-mail address. When he finally did send the quote, he did not put ANY doors on the quote, stating that he thought it would look better this way. It is fine to give your opinion, but I wanted doors and was supposed to get a quote including them. Also, some wall work would need to be done, which he told us in the e-mail they could not do, and there was no offer of them finding someone and subcontracting out the wall work, as other companies have done. We replied stating that we needed a quote with doors. That was 3 weeks ago. We have heard nothing from them.

Category closet systems

Service Provider Response

Sorry for the delay of a week in you getting your initial quotation; also that there were not doors to cover the TV area. It is not common to cover a TV with doors today. This is because of the dimension (width & depth) of the new flat screen TV's. If your TV is 35" wide or smaller then you could do retractable doors on a unit that is 40" wide or narrower dependent on the TV width. The depth of the unit would have to be +/-24" to accommodate the doors and mechanism when they retract. Provided you would want a smaller sized TV then this option would be viable. I have reviewed the notes prepared by Jordan, and measures taken at your meeting. There was no TV there to measure at that time; Just a note that it would be smaller in size. To put doors that retract would be possible if the TV was a 32" diagonal unit. Swing out doors that you had discussed are not recommended as they will remain in front of the unit to the right and left of the TV area. This look is not attractive, and most clients would not be happy with it. Our policy is NOT to recommend anyone for drywall work & painting. Over the last 30 years in business we have noticed that sometimes referrals work out fine, but other times they don't. We do not subcontract - Never have & never will! We manufacture in house and our installation crews are salaried employees. We have earned a Super Service Award for the last four years because we care about our customers and the work we do. I am sorry that it took an extra week and that there were no doors in the area you wanted them. We always do our best to accommodate our client's requests, however sometimes we can't get everything right the first time on paper. When our clients work with us to tweak the design to the characteristics they want, the end result at completion is perfect. Again, Jordan & I apologize that the doors were not included originally or forth coming in a later sketch design; and through our untimeliness we paid the price of not earning your business. Thank you for your feedback, it keeps us on course. and best wishes to you in your closet renovation. Matthew Goldstein, Pres. Closet Wizzard, Inc.
5.0

03/24/2016


David B.

The fit and finish is exceptional. The only issue occurred during the initial quote phase. The initial quote was significantly lower than the ultimate price because the company did not realize the cost of the top material that I wanted to use (quartz or caeserstone) so they underpriced that material. That was disappointing when we went to proceed to find out that it was $1-2k more than the quote. We ultimately sourced the top of the desk from a stone place where we had better selection and price. Overall, the design is beautiful and it is a high quality product that looks great in our space. My only piece of advice is to make sure that they understand the costs of the products you want to use if it is outside of what they normally do to avoid a disparity between the initial quote and final cost. They are very easy to work with and I would not hesitate to use them for our master closets when we're ready.

Description of Work
Create a custom desk space in a loft/bay window area.

Category closet systems

Service Provider Response

I appreciate the positive feedback. We do out best to be competitive withe the stone product However we are cabinet makers first; which we do in house. When it comes to granite and Caesar Stone we work with other professionals and have to rely on their pricing to be competitive. No harm done, you job came out beautifully, the stone you chose looks great. Thank you Matthew Goldstein
5.0

03/15/2016


Ilanit T.

They did exactly what they promised and on time. I highly recommend

Description of Work
Built-in closet

Category closet systems

Service Provider Response

Thank you for your positive feedback, we always do our best to satisfy our clients needs. I'm glad you like the job. Thank you, Matthew
5.0

02/29/2016


Keith B.

They came out to give an estimate on date and time promised. Installers came out on date and time promised. Installed system as promised with issues. Will use them again.

Description of Work
Put in closet system

Category closet systems, home & garage organization

Service Provider Response

Thank you for taking the time to provide this valuable feedback. I am pleased that you were pleased with the installation and our install team who did the work. enjoy the closet system! Thanks, Matthew Goldstein
3.0

11/23/2015


Michael G.

Met with rep (son of owner) a few times to develop plans, visited the store to see the options, met the owner and discussed a particular design request. Installation was to be coordinated with the final steps of a remodel of a master bath. As the date drew near we went over the design one more time by email and confirmed in person. The install team came in and did their thing in a workmanlike and professional manner. As they were leaving, it was clear that had not gotten the message about the two design modifications that had been agreed to: one extra shelf and and trimming one cabinet's shelves by 1 inch in the back to allow for hanging jewelry inside the front door of the cabinet. They said it was not on their work order, but no big deal, they could always come out and do a new shelf. So I paid them in full, and have now spent three months waiting for them take action. There is an additional item of an improperly glued and trimmed strip of laminate that needs to be fixed; it catches on clothing and will eventually tear off the shelf if not trimmed and glued down. I called the rep the day of the job and he promised to stop out the next day with a fix. He then got busy and postponed to the following week. Then did not show and did not call. He did respond to my follow up email, sent three weeks after the no-show, saying he had to ask his dad how to proceed. No response for a month. Then I sent an email reminding him of me still being alive and asking how the plan was coming along; he said he remembered the job. One more month goes by and still no response. I have given up, I'll fix it myself. This has been a matter-of-fact transaction. I planned ahead and everything was confirmed in writing and in person. There have been no arguments and no drama. I ordered upgraded materials and never asked for a discount. I recommended a relative of mine to them who will be arriving in town this winter to take possession of a newly built house that will require massive closet installations. An outcome like this, with a service failure after an otherwise successful installation, prompts me to warn others not to expect anything from this provider (such as warranty work) after you pay them, and not to pay them in full until a few days after service is completed.

Description of Work
Perimeter closet system for two walk-in closets

Category closet systems, home & garage organization

Service Provider Response

Please accept my sincerest apologies to you for the delay in response to your after delivery service. Items like one additional shelf, as well as cutting back a shelf by 1" are easily remedied. It is disappointing to me that after completing a large quality job like yours with the fine finishing work of our professional manufacturing & installation team, that you were left with this sour feeling. Your request for after sale service of these two items fell through the cracks, and it appears that Jordan and our team has dropped the ball. I will utilize your negative experience in training to show our team what happens when "after sale support" is not followed through on. Even items like trimming back one shelf, and requesting an extra shelf, are important to each customer...this is how it can come back and bite you. I do wish you would have mailed back our "performance survey" which was sent with the warranty and final receipt; as the survey comes directly to me personally - I would have called you immediately to take care of this. Customer service is one of the most integral parts of my business, and that is why I have survived for 30 years with a great reputation, and continuous referral work. Sorry for your discontent, I will be in contact. Matthew Goldstein, Pres. Closet Wizzard, Inc.
5.0

11/22/2015


Denise G.

They came out and measured everything and then provided a detailed estimate within days. I paid the deposit and was put on the schedule for installation. They kept me up to date on the progress and showed up the date of installation as promised. The installers did a very professional job - making sure that everything was installed properly. They also were able to put up insulation on the back side of the bookcase which faced into my sewing room for a quilt design wall. They cleaned up everything when they were done. I couldn't be more happy!

Description of Work
constructed and installed a custom bookcase and open shelves with an extension for a sewing machine.

Category closet systems, custom furniture, woodworking

Service Provider Response

Thank you for your positive feedback on our recent work in your home. You installation was quite challenging with that special sewing machine built-in area. I am glad that it has worked out the way you anticipated. Thank you Matthew Goldstein
5.0

08/31/2015


Jonathan K.

Matthew and team did a GREAT job with the consultation, design and installation of the closets. Matthew was very helpful in determining layout and knowing what would work best given some nuances with the larger walk-in closet (e.g. had an air return duct through the back wall/floor). Based on the dimensions to work with, he was able to quickly advise how to best use the space we had. I would have no idea had I been left to the "DIY" units available at Home Depot (e.g. our reach in is about 10 inches deeper than a normal closet, he designed two floor to ceiling shoe racks on each side that would benefit from the extra space). He really understands what works and what doesn't given his many years in the business. I have no doubt the design was the best it could possibly be. The lead installer was very professional and helpful especially since our house was older and had a few weird angles and such given the many renovations/improvements over the years - especially in the laundry room. They cleaned the units, covered the screw holes, caulked when needed, etc to make it look really professional. You immediately notice the construction is very substantial as they use 3/4" boards, nice solid metal hardware, etc. My guess is we doubled our usable space in these three rooms and the laundry room is no longer an eyesore and the closets look great. I have no doubt we will get our money back on these when it comes time to sell AND get to enjoy them every day. Not sure how I made it so long without having premium, yet cost effective, closets... Will not hesitate to call them for my next project.

Description of Work
Installed closet systems for one large reach in closet and one walk in closet. Installed 2 large cabinets with "pull-out" drawers in laundry room.

Category custom cabinets, closet systems, home & garage organization, woodworking

Service Provider Response

I just reviewed your post about our work and am delighted to see that everything worked out as planned. As you mentioned we were able to maximize your usable space despite the obstacles of venting, drop ceilings and odd floor plan. I love when a p,an comes together! Thank you for the positive feedback, Matthew Goldstein
5.0

04/09/2015


Martha B.

The office people also were great to work with. A very good experience.

Description of Work
I had my clothes closet re-designed. Matthew was prompt, professional, had samples and had his iPad to show me the design. I had to wait for installation because his company was so busy, but the crew did a great job and were also neat, clean and professional.

Category closet systems, home & garage organization

Service Provider Response

I'm very pleased that you are happy with the services provided by my business. We always strive For customer satisfaction and attention to details. Your patronage is greatly valued and it was our Pleasure to provide our services. Thank you, Matthew
5.0

04/08/2015


Jeff D.

Great experience from start to finish. On time for both the consultation and the installation. The owner was great to work with. I couldn't be happier with the results. This company has a wide range of finishes - I chose a basic black MDF/Veneer. I felt the price was good based on the materials used.

Description of Work
Installed a built-in entertainment center

Category closet systems, custom furniture

Service Provider Response

Glad to get the positive feedback. We work hard to provide a quality product and customer care. It was our pleasure to provide our services to you. Thank you Matthew
5.0

02/13/2015


Cristiano P.

First class service, highly recommended. They will come to your place tell you exactly what you need, design, built and install. Really professional in all aspects.

Description of Work
Designed, built and installed custom walk-in closets.

Category closet systems

Service Provider Response

Thank you for taking the time to review us on Angies List! We appreciate the positive feedback, it was our pleasure to service You, and are glad you are eased with the system installed. Thank you, Matthew Goldstein, Pres.
5.0

12/06/2014


Irene S.

Matthew Goldstein, the owner of The Closet Wizzard, Inc, is the consummate professional. He met me at my new condo and even arrived early. After telling him about the office furniture and closets that I wanted built, he proceeded to draw detailed sketches so that I could actually see what they would look like. The drawings were amazing and actually looked like they were done on a computer! He gave me a estimate on the spot and then followed up with a formal email proposal. Matthew was extremely well prepared to answer all my questions and to provide me with samples of materials that he would be using. I did drive to The Closet Wizzard office to look at additional samples and made my final decision at that time. The installation was flawless! I was so impressed with the quality of the work and the impeccable attention to every detail. The two installers did a beautiful job and took great pride in their work. They left absolutely no dust or any remnants of construction. An "A" grade does not accurately reflect my experience with The Closet Wizzard, Inc. I'd have to say that this company deserves an A+++ grade and nothing less! I would, without hesitation, highly recommend The Closet Wizzard, Inc. It was so refreshing to have a totally uncomplicated experience with extremely reliable professionals.

Description of Work
The provider built a wrap-around desk unit with 5 file cabinets and media console. He also built a very large closed book shelf closet (with crown molding) that matched the material used for the desk unit. In addition, the provider built cabinets in the master bathroom and utility room.

Category custom cabinets, closet systems, woodworking

Service Provider Response

Thank you for your praise and appreciation of our efforts. we all enjoyed working for you and providing our services. I wish you well in you new home, thanks again for the business. Best regards, Matthew Goldstein
2.0

11/26/2014


Howard B.

not return e-mails or calls

Description of Work
estimate & drawings

Category closet systems

Service Provider Response

Dear [member name removed], I apologize for the time it took to get back to you with the estimate. Our records indicate that we saw you on 10/16 and sent an estimate on 11/6/14. We do our best to turn around quotes within 48-72 hrs. in most instances; apparently we dropped the ball with respect to you. I do wish that I had heard from you sooner, (the first I've heard of this is your posting) as then I could have investigated the situation and perhaps avoided this poor performance situation in our turn around time. Unfortunately, we paid the price by not earning your business. At The Closet Wizzard we always strive for professionalism, accuracy, and high quality service from design to delivery of the finished product; but in your instance there is no excuse. The quote should have been out in a timely manner! I am using your negative experience with our response time as a teaching tool for our company - we want to maintain our first rate reputation, and I do take this negative experience of yours to heart. Sincerely, Matthew Goldstein, President Closet Wizzard, Inc.
4.0

10/08/2014


Susan B.

Arrived promptly, very nice, gave good suggestions. I was sure I would go with him until two days later when I had not heard back. He came on Thursday and I got the estimate Saturday evening, and it did not include the drawings they said I would get. I emailed back requesting the drawings and was told the assistant would resend them. I did get a call from her a couple of days later but I already chose another firm by then. I will say I liked this firm very much but their response was just too slow for me, I needed a quick response so I could move forward. I would give them another shot in the future. Their price was about the same as the firm I used.

Description of Work
Gave estimate on three closets

Category closet systems

Service Provider Response

We always do our best and turned around the 3D diagrams And written quote in 24hrs. Thurs quote was emailed end of day Friday. We attempted to reach you by phone on Monday but couldn't. We sent an updated email on Wednesday. You win some and lose some; maybe next time! Thanks for having us up to bid your job. Matthew Goldstein
5.0

08/14/2014


Diana J.

Great! Installers were extremely professional and fast. It was a pleasure and I will most definitely recommend Closet Wizzard.

Description of Work
Install closet system in master bedroom closet

Category closet systems

Service Provider Response

I wanted to thank you for the positive feedback! Our installation teams always strive to provide a positive experience for our customers. I am happy that you were pleased with the work we completed for you. Thank you, Matthew Goldstein, Pres. Closet Wizzard, Inc.
5.0

07/21/2014


Jeffrey S.

Everything was great. The salesman was friendly and knowledgeable, the installers were punctual and friendly, and the quality of the work was excellent. They did such a good job, in fact, that I used their services for additional projects.

Description of Work
I purchased a Big Deal for them to install some garage shelving and a custom closet.

Category closet systems

Service Provider Response

Hi [member name removed], Thank you for the positive review. I go over our reviews with the installers and shop personnel so that they can receive feedback on how their job performance efforts are translating into positive customer experiences. We all work to provide a quality product, at a fair price, and strive for excellence behind the seen as well as at the sales & delivery point. Thank you again for the positive feedback, Matthew Goldstein, Pres. Closet Wizzard, Inc.

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    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard, American Express, Discover
    Senior Discount
    No
    Warranties
    Yes

    Services Offered

    Free in home estimates for quality closet & garage storage systems; general built-in cabinetry including adjustable linen & pantry shelving; Home Offices & elegant Wall Unit built-in entertainment systems, in both traditional & contemporary designs. We work in Synthetics and Real Wood custom finished.

    Services Not Offered

    We do NOT Repair other peoples work. However we will modify TV / media centers to accept flat screen TV's.

    Frequently Asked Questions & Answers about The Closet Wizzard Inc

    How is The Closet Wizzard Inc overall rated?

    The Closet Wizzard Inc is currently rated 4.8 overall out of 5.

    What days are The Closet Wizzard Inc open?

    The Closet Wizzard Inc is open:

    Sunday: Closed

    Monday: 8:30 AM - 4:30 PM

    Tuesday: 8:30 AM - 4:30 PM

    Wednesday: 8:30 AM - 4:30 PM

    Thursday: 8:30 AM - 4:30 PM

    Friday: 8:30 AM - 4:30 PM

    Saturday: 9:00 AM - 12:30 PM

    What payment options does The Closet Wizzard Inc provide

    The Closet Wizzard Inc accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover

    Does The Closet Wizzard Inc offer free estimates?

    Yes, The Closet Wizzard Inc offers free project estimates.

    Does The Closet Wizzard Inc offer eco-friendly accreditations?

    Yes, The Closet Wizzard Inc offers eco-friendly accreditations.

    Does The Closet Wizzard Inc offer a senior discount?

    No, The Closet Wizzard Inc does not offer a senior discount.

    Are warranties offered by The Closet Wizzard Inc?

    Yes, The Closet Wizzard Inc offers warranties.

    What services does The Closet Wizzard Inc offer?

    The Closet Wizzard Inc offers the following services: Free in home estimates for quality closet & garage storage systems; general built-in cabinetry including adjustable linen & pantry shelving; Home Offices & elegant Wall Unit built-in entertainment systems, in both traditional & contemporary designs. We work in Synthetics and Real Wood custom finished.

    Are there any services The Closet Wizzard Inc does not offer?

    We do NOT Repair other peoples work. However we will modify TV / media centers to accept flat screen TV's.