Smart Choice Appliance LLC
About us
Hello! We are a small locally owned and family operated company. Because we are a small company, we only cover East Delray and East Boynton Beach. Our goal is to deliver, fast, efficient high quality service to our clients. We are dedicated to top notch Customer Service, and we like to make the repair or installation process as easy as possible for you! We understand times are tough so we work hard to make sure that our repairs are affordable and make sense. Call us and see why we are The Smart Choice for Appliance Service!
Business highlights
Services we offer
Appliance Repair- Washers, Cooktops, Dishwashers & Garbage Disposers., Dryers, Freezers, Fridges, Ice Machines, Microwaves, Ovens, Ranges, Wine Coolers
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 99% | ||
| 1% | ||
| 0% | ||
| 0% | ||
| 0% |
There is simply not enough space here to describe how pleased we are with Luke and his company Smart Choice Appliance. I have never seen anyone in this business that was more knowledgeable, professional, and ethical. I now see why he has so many positive reviews and we are happy to add another one for him. THIS COMPANY IS THE ONE YOU WANT TO CALL!
Having been in the real estate business for a long time we have dealt with many other appliance companies over the years. Luke is by far the best appliance repair person I have dealt with.
Luke did exactly as promised for the appointment. He called when he was on his way and he arrived on time. When he arrived he wasted no time and went right to work; but we never felt rushed or that he was anxious to leave quickly.
Luke diagnosed the issues quickly and what we thought was going to be a new icemaker was a relatively simple water line drain repair. Never once did he attempt to "upsell" us to buy a new icemaker and he just fixed our problem. He even had a cooler with him to put our frozen food in while he repaired the freezer section.
He had a wide array of tools and all the parts we needed for our repairs were on his truck. He is a Certified Technician and very few in this business are. Check his website and references. http://www.scappliance.com/ He has 16 years experience.
As for price I really did not wish to disclose what we paid as it may not apply to your situation. But Angie's list requires it.
Luke was extremely fair in what he charged us for the work done by him. I really felt that I truly got more than my money's worth. Obviously we liked Luke and we feel you should as well.
"Thanks so much for your amazing and in depth review. We try really hard to give our clients the service that we would like to be given us, and we are so glad you noticed and were able to take the time out to give us this review. We hope that we can continue to work with you in the future. Thanks again John!"
This is a small company that has impeccable customer service. Totally professional from the moment they answer the phone till the time Luke leaves your home. I was given a 3 hour time frame in which Luke would arrive and told he would call 30 minutes prior to arrival and that's exactly what happened. When he arrived he was professional, honest, and knowledgeable. He repaired my range and took great care to not scratch my slate tile floor (it scratches easily) when pulling out the range. He even figured out how to get the control panel switched to English when it arrived in French which is a difficult task when all the directions are in French! lol. He left everything in place and clean and back in working order. I will definitely be using Smart Choice again! Thank you!
"It has been great to work with you [Removed member name] on the last projects. We appreciate the business and you taking the time out of your schedule to post this review, it really means alot to us. Thanks again!"
"Thanks so much for your review. We are glad that the repair was quick and affordable and hope the rest of the repairs in your new house go smoothly. Thanks again!"
"As a small family run company, we work really hard to provide great service to our clients - in over two years of business this is our only negative review. We are hurt and surprised that in the two months since this service call you never mentioned your displeasure so that we could have a chance to make things right for you. I do honestly think you may have us confused with another service provider because the words "that's too big a job" are not something I would have said to imply not wanting to perform a service. After performing a full diagnosis, I found no problems with the dryer. Since I do not have the special equipment required for your type of vents, I provided further advice by recommending a reputable dryer vent cleaning company to have your dryer vents cleaned - a problem that left unchecked results in countless fires in homes each year. We hope that you followed through with this and are now enjoying a safe and efficient dryer."
This is a short but OBJECTIVE review !! Luke arrived at the scheduled time and quickly identified my problem. His manner was professional and friendly. His competence was obvious BUT !!!! and importantly, He is HONEST, he said he was able to repair my washer without having to replace any parts (drain pump etc) and he did so at a very reasonable cost.
A competent professional !! Reasonable Fees !! Honest !! WHAT MORE COULD I ASK FOR !!!!!!!!
"Thanks so much for your kind review. It was great to work with you and get to meet you. I hope your final move down to Boynton goes smoothly!"
"Thanks so much for taking the time out to give us a review. We really appreciate your business and hope that we can be of further service to you in the future!"
"We are so pleased you nominated us for the Page of Happiness! Thanks so much! We are so glad that Luke could get your fridge up and running quickly and at a reasonable price. Thanks again for your business and review!"
"Thanks for your review. We always appreciate it when our clients take time out of the busy days to post a review. Thanks again!"
Licensing
State Contractor License Requirements
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