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Integrity AC and Services Inc

Heating and Air Conditioning, Water Coolers

About us

Firefighter and Family Owned and Operated, with over 50 year’s experience. We offer a magnitude of services to meet your Residential, Commercial, Air Conditioning and Refrigeration needs. Your air conditioner keeps you cool and comfortable on those hot summer days. Call and make an appointment that’s convenient for you. We’ll show up on time, listen to your needs, examine your HVAC/R equipment, make recommendations and prepare pricing by the job, not by the hour, so there are no surprises. DBA- All Brands Air Conditioning, All-Brands and Integrity AC & Service Inc

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Air Conditioning & Refrigeration Services, Water Cooled Systems, Cooling Towers, & Commercial Refrigeration

Amenities

Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.95 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
20%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-5 of 5 reviews

Douglas R.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

lisa S.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Clean ac replace thermostar

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from Integrity AC and Services Inc
Thank you for the great review. We try as a company to always provide great service. I appreciate you taking the time to do the review. We look forward to doing business with you in the future!!!

Glenn L.
09/2011
3.0
heating & air conditioning/hvac
  + -1 more
See above.
Description of Work: Called All Brands Air Conditioning and learned that Integrity A/C and Services purchased All Brands. So Integrity is a new company, and is pretty much a one-man show. My recently purchased Rheem A/C created a smoke detector alarm. Rheem A/C is still under warranty. I checked it out and it appeared that the switching relay burned out. Nobie came out the same day (September 13, 2011) and confirmed my diagnosis. For his $80 house call, Nobie agreed to fetch replacement board, and drop it off for me to replace. Seemed fair. Nobie suggested I keep the unit fan in the on position until repaired. Claimed the cost of energy to do this would be minimal. Received the replacement board on September 15, 2011. The board he dropped off did not match the damaged board. When I called him to confirm intended wiring he said that he didn't want to take on the liability for the replacement board. Nobie preferred to call me and talk me through the process. That activity was scheduled for Monday, September 19th. Then he got sick and canceled the appointment. On September 22nd, I tried to contact Nobie, left messages, but no return call. As of today, September 29, 2011, we still haven't heard from Nobie. He's either still sick, or decided not to followup, or just doesn't know what to do. I think it is the later. In any case no reply sends a negative message. Now, my A/C unit isn't cooling anymore.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$80

Response from Integrity AC and Services Inc
I went to the member's house to fix his ac the same day that he called, we found that the circuit board was bad and needed replaced, I left his board in place so that he could still run his fan until we got the new board, I told him that I would buy the new board out of my pocket and that he could pay me for the service call for the primary diagnosis when I came back to give him the new board. I brought the member the new board at his work in boca raton after I took my time to go get the board and did not charge him for any of that. At this point he told me that he would install that night. He called me that night with questions about the board and that it did not match. The board was the correct board for the unit but was in a different shape and plug formation and also came in a box with directions on how to install in the unit and since he deals with circuit boards himself and said that he had experience in boards he didn't think that it would be a problem to install. With his extensive knowledge of electronics and circuit boards, he didn't feel it would be a problem. He called me that evening and said that it didn't look the same, he then sent me 2 pictures of the wiring in the unit and I told him that since it was taken with a camera phone that the picture quality was poor and I needed to come by to install myself but would charge him another hour of labor to install. The member did not want to pay the extra hour to have me install the board according to the manufacturer. It is true that I became sick for a few days but I could have sent someone else over that works for the business to go to his house and install the board correctly. When I finally contacted the member he stated that he called another person to come over and install the warranty board that I gave the member at his personal business in boca raton. Obviously the board I gave him to replace WAS the correct replacement board and he just didn't either know how to read the wiring diagram or how to install it. I called him and asked him to pay the initial $80 service call and he declined and said that he would not, at that point I asked him to give me back my board that I PAYED FOR cash so that I may turn it in for a refund of 35$ from the manufacturer. The board came about a week later, I turned in the bad board for reimbursement on my account, BUT to this day integrity ac and services inc. has not received 1 penny from him for A. The 80$ initial payment for the diagnosis of his problem B. any type of time reimbursement for going and getting the warranty board and delivery to his private office. C. Any type of thank you for helping him the member seemed to know about what was wrong before we got there, and he seemed to be a talented, and stand up gentleman, but after dealing with him, I came to find out that he did not pay us anything for either the service call or the time it took to get the board and delivery of it. I called him after he shipped me that burnt board back to the office and still refused to pay anything on his bill, and that he thought that $ 20 was sufficient enough. I'm glad that he can tell us what he thinks is good for him to pay, and still to this day we have received not 1 penny. We usually don't let this happen, but in this case he stated that he was in a tight position money wise and he took it upon himself to diagnosis the problem and fix it himself, which as we see, he was not able to without professional help. This was a overall sad situation of confusion and miscommunication which we never run into. And also a financially burdening learning experience which was on his part WRONG.

Mary K P.
12/2008
5.0
heating & air conditioning/hvac
  + -1 more
They are reliable. They always do a good job. They do all of my repairs and whatever else is needed for all of my properties. They leave everything neat and clean, and they show up when they say they will. They have even come out for me on a weekend. They go above and beyond the call of duty. The prices are fair, they are not cheap, but not the most expensive either. Their workmanship is very good. They have been in buisness since the '70's.
Description of Work: I have used them for 40 years. They are a father and son company. They put in a new AC for a rental property condo I had.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

ROBERT S.
03/2006
5.0
heating & air conditioning/hvac
  + -1 more
WE HAVE USED THIS COMPANY SEVERAL TIMES BEFORE. THEY INSTALLED OUR CURRENT UNIT AND ANYTIME WE CALL THEM, THEY TRY TO WORK US IN THEIR SCHEDULE AS SOON AS THEY CAN. THEY DO GOOD WORK AND THEY ARE HONEST WITH ME.
Description of Work: I HAD THIS COMPANY OVERHAUL OUR AIR CONDITIONING UNIT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$128

    Contact information

    2865 SW 22nd Ave Ste 206, Delray Beach, FL 33445

    integrity-ac.com

    Service hours

    Sunday:
    9:00 AM - 12:00 PM
    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 4:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Water Coolers

    FAQ

    Integrity AC and Services Inc is currently rated 4.9 overall out of 5.

    Sunday: 9:00 AM - 12:00 PM

    Monday: 7:00 AM - 6:00 PM

    Tuesday: 7:00 AM - 6:00 PM

    Wednesday: 7:00 AM - 6:00 PM

    Thursday: 7:00 AM - 6:00 PM

    Friday: 7:00 AM - 6:00 PM

    Saturday: 8:00 AM - 4:00 PM

    Integrity AC and Services Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    No, Integrity AC and Services Inc does not offer free project estimates.
    Yes, Integrity AC and Services Inc offers eco-friendly accreditations.
    No, Integrity AC and Services Inc does not offer a senior discount.
    Yes, Integrity AC and Services Inc offers emergency services.
    No, Integrity AC and Services Inc does not offer warranties.
    Integrity AC and Services Inc offers the following services: Air Conditioning & Refrigeration Services, Water Cooled Systems, Cooling Towers, & Commercial Refrigeration

    Contact information

    2865 SW 22nd Ave Ste 206, Delray Beach, FL 33445

    integrity-ac.com

    Service hours

    Sunday:
    9:00 AM - 12:00 PM
    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 4:00 PM