ConsumerDirect Mortgage is a division of FirstBank, headquartered in Nashville, TN and with its main operations and roots in Lexington, TN. We are a 106 year old, FDIC insured bank with over $2 billion in assets. FirstBank is the largest privately held bank in Tennessee, are a Certified Bankrate.com Lender and hold Five Star ratings on Zillow.com and LendingTree.com. At ConsumerDirect Mortgage we help homeowners of all kinds achieve their financial goals using Conventional, FHA and VA loan products, which we can originate in all 50 states. Our leading edge technology allows us the ability to do more with less and pass that savings along to our customers. Additional DBA - FirstBank. Additional phone - (561) 921-6475. http://consumerdirect-angieslist.itclix.com/
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"I have reviewed and researched your complaint. The loan officer assigned to your inquiry tried 8 times to make contact with you to get the information needed to answer your questions. Unfortunately the questions posed required more details that you were willing to offer. If you would like to offer the information needed to give you an accurate estimate, we would be more than willing to give that in writing."
"We are required by law to follow the Home Valuation Code of Conduct (HVCC) act of 2009. The customer was offered the opportunity to dispute the value with the appraisal management company. We are not allowed to have contact with the appraiser or influence the value of the property in anyway."
State Contractor License Requirements
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