1-800-GOT-JUNK? - Palm Beach County logo

1-800-GOT-JUNK? - Palm Beach County

Hauling, Garbage Collection, Uncategorized,

About us

1-800-GOT-JUNK? is the world's largest full-service junk removal company and we help companies and homeowners reclaim their space. We remove everything from homes and offices, including a single item like a couch or multiple truck loads of office furniture and construction debris. Our location specializes in estate clean-outs and removal of office furniture from Class-A office space. This location and our staff have been recognized for their high-quality of customer service in the Palm Beach Post and other area publications. 1-800-GOT-JUNK? measures the customer experience through Net Promoter Score (www.netpromoter.com), the same methodology used by Apple Computer and other multi-national corporations. When we say we care about the customer experience, we mean it. We also have the most technologically-sophisticated fleet of junk trucks in the state of Florida. We have dash-mounted computers and redundant telecommunications. I know, sounds like a lot for a junk removal company, but part of being professional is having the very best equipment on board so we can satisfy customer needs quickly and efficiently. Our commercial customers trust us because our certificates of insurance list our employees, so they know that we didn't just find some workers on the side of the road and slap a shirt on their backs. Our location works closely with local charities and recycling centers such as Hospice by the Sea, Boca Helping Hands, Delta Recycling and others, which helps us divert usable items from the dump.

Business highlights

Emergency services offered
20 years of experience

Services we offer

Residential & Commercial Junk Removal, Hauling

Services we don't offer

Ask for Details

Amenities

Emergency Services

Yes

Free Estimates

Yes

Senior Discount

$10

Accepted Payment Methods

  • American Express
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.799 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
9%
3
3%
2
1%
1
2%

Filter reviews by service

Showing 1-25 of 99 reviews
William Kevin B.
Apr 2018
3.0
Price too high

Michael K.
May 2017
5.0
Yes, I recommend this pro
$14,800
Sam and Fred showed up, and with great efficiency, and good humor, completed the pickup very quick and easy.
Response from

"Hello [Member Name Removed], Thank you so much for using our service! I'm glad the team was able to make the experience exceptional. We look forward to working with you again."


Kim H.
May 2017
5.0
Yes, I recommend this pro
$60,000
great! On time, took everything, good price.
Response from

"Hello [Member Name Removed], We appreciate you contacting us for your home clean out! If you ever need anything again do not hesitate to call! Cheers."


Bruce P. S.
Apr 2017
5.0
Yes, I recommend this pro
$112,600
.
Response from

"Thank you for using our services [Member Name Removed]! Let us know if you ever need our services again and we will make sure you get the best possible rate. Cheers!"


Corinne L.
Feb 2017
5.0
Yes, I recommend this pro
$8,900
Great service!
Response from

"Hello [Member Name Removed], We appreciate you contacting us to assist with removing your items. If you need us again please don't hesitate to call."


Laura L.
Jan 2017
4.0
Yes, I recommend this pro
$6,500
I've give them a B because they gave me a window of time and they where definitely outside that window and they were late. and sure they called me a few times and said they were on there way but, but there than that they completed the job very quickly. The rate was better than other moving companies would have charged. The workers did will. There rate was different from having a moving company can and say haul it about. And it was also cheaper and other Junk hauling companies. They cheapest rate that I was able to find. They where in and out very quickly. The workers were nice, professional. The only thing I would say is that they were definitely not punctual. They gave a window and they showed up, I don't remember if it was 40 mins or 45 mins after the window. Other than that they were a good company. They got the job done.
Response from

"Hello [Member Name Removed], I apologize that we fell outside of our arrival window! I do hope the team was able to keep in contact with you regarding the late arrival. We appreciate your business and are glad to hear you shopped around and went with us! Cheers!"


Albert K.
Sep 2016
1.0
$41,600
1-800 Got Junk is Biggest rip-off ever! They charged me $515 minus the Angie's discount of $208. So my cost was $307 + the $109 I paid for the "deal". I complained to them about their hidden charges and they apologized for the pricing "confusion" and offered me a substantial discount on my "next" service! That's never going to happen because I won't be dealing with that company ever again. They came to my house with a truck already loaded half full with a sofa and other items and said that my load was priced at a 3/4 load?. My load was piled in the truck haphazardly on the back end of the truck with a lot of wasted space between the articles and behind the front end of the bed. I'm very disappointed in having chosen this vendor from Angie's List! In a message dated 9/18/2016 1:13:25 P.M. Eastern Daylight Time, [email protected] writes:
Response from

"Hello [Member Name Removed]; We are disappointed to hear you were unsatisfied with the service. As discussed the 109 only cover 1/8th of our truckload or the equivalent of $208. The items we removed from your job are not typical household items. Tile/Dirt/Gravel/Rocks and other very dense items fall under our "BEDLOAD" rate which is higher than our normal truckload rate. You were quoted 3/4th of a BEDLOAD plus an additional amount for the non Bedload items (crate, wood pallet, pool net). Your total quote was above $600 but we reduced it to $515. Your coupon covered $208; which is why you were responsible for the additional $307. We do apologize if the team did not accurately explain the pricing model which is why we extended a discount on your future service. We have coached the team to ensure this does not occur again! Thank you again for using our services and we hope to change your perception of our business next time around."


Ken H.
Sep 2016
5.0
Yes, I recommend this pro
$45,000
Very well!!
Response from

"Thank you [Member Name Removed] for using our services! We hope to do business with you again in the future!"


John S.
Sep 2016
5.0
Yes, I recommend this pro
$20,000
Excellent. Picked up and disposed, , efficient, clean, courteous. Price was fair. Very satisfied. Would definitely use again.........JGS

MARIE M.
Aug 2016
5.0
Yes, I recommend this pro
$18,900
went well.

Jonathan H.
Aug 2016
5.0
Yes, I recommend this pro
$15,000
Great service! We hated the thought of paying for clean up, but realized the only way to get it done was to have a service help. This is a great service for getting rid of junk quick and effortlessly! The removal team was great, took everything we needed removed and the price was right (we purchased a deal through Angie's List). We would use them again if needed.

Carol F.
Jul 2016
4.0
Yes, I recommend this pro
$9,900
The gentlemen that came to take my yard furniture were great, super nice guys, but the thing that they couldn’t – at the beginning – accept the $99 arrangement that I had. My email for the deal was buried somewhere and I had something that it wasn’t what they wanted. They called their boss, they took a picture of it and send it to him, he was like, see if she’s got something else. It’s like, even though I had an order number and everything, there was a lot of back-and-forth, before he finally agreed. The girl at the office she was very nice. She said, if it’s more than what we normally take, are you willing to pay? I said, no, if it’s more than $99, I would take it to the curb.

Rodrigo G.
Apr 2016
5.0
Yes, I recommend this pro
They were really good. They were extremely helpful and they were here on time.

Gerald H.
Apr 2016
5.0
Yes, I recommend this pro
unknown

Brian N.
Apr 2016
5.0
Yes, I recommend this pro
unknown

Richard R.
Apr 2016
5.0
Yes, I recommend this pro
$9,900
Service was excellent. I purchased removal service through a coupon on Angies List for a limited amount of hauling capacity, but I expected to pay extra for exceeding the amount of space available through the coupon. I prepared all of the items and cleared a path beforehand for the removers to access everything that needed to be taken away from the garage and the yard. They were so pleased that I saved them time by doing this (apparently, you don't need to prep anything - they will normally climb through your garage, attic, crawlspace, etc. and do all of the removal themselves) that they didn't charge me for the extra space that I needed to fit everything on the truck.

Anita G.
Apr 2016
5.0
$50,000
Two guys worked extremely hard and fast

David E.
Apr 2016
4.0
Yes, I recommend this pro
$10,000
workers were professional and did a good job.

Leslie S.
Apr 2016
5.0
Yes, I recommend this pro
unknown

Amanda D.
Mar 2016
5.0
Yes, I recommend this pro
unknown

Kenneth B.
Mar 2016
5.0
Yes, I recommend this pro
$9,900
unknown

Sherry W.
Mar 2016
1.0
$38,000
unknown

Mary ann J.
Mar 2016
5.0
Yes, I recommend this pro
unknown

MARY R.
Mar 2016
5.0
Yes, I recommend this pro
$15,000
I called before purchasing, as I wanted a hot tub removed and wasn't sure I could get the $99 Big Deal. That was, indeed, the case, but they discounted their fixed price to reflect those of the big deal. The crew called before arrival and showed up when they said they would. The two guys were friendly and professional, and cleaned up all the debris generated from the process of moving the spa from my backyard pool deck to the truck. I would highly recommend this company.

Rodrigo G.
Mar 2016
5.0
$9,900
unknown
Showing 1-25 of 99

Licensing

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

1-800-GOT-JUNK? - Palm Beach County is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM Saturday: 8:00 AM - 5:00 PM
1-800-GOT-JUNK? - Palm Beach County accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
Yes, 1-800-GOT-JUNK? - Palm Beach County offers free project estimates.
No, 1-800-GOT-JUNK? - Palm Beach County does not offer eco-friendly accreditations.
No, 1-800-GOT-JUNK? - Palm Beach County does not offer a senior discount.
Yes, 1-800-GOT-JUNK? - Palm Beach County offers emergency services.
No, 1-800-GOT-JUNK? - Palm Beach County does not offer warranties.
1-800-GOT-JUNK? - Palm Beach County offers the following services: Residential & Commercial Junk Removal, Hauling
Ask for Details

Contact Information

1809 S Powerline Rd, Ste 103, Deerfield Beach, FL 33442

Service Hours

Monday:8:00 AM - 5:00 PM
Tuesday:8:00 AM - 5:00 PM
Wednesday:8:00 AM - 5:00 PM
Thursday:8:00 AM - 5:00 PM
Friday:8:00 AM - 5:00 PM
Saturday:8:00 AM - 5:00 PM
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