1-800-GOT-JUNK? is the world's largest full-service junk removal company and we help companies and homeowners reclaim their space. We remove everything from homes and offices, including a single item like a couch or multiple truck loads of office furniture and construction debris. Our location specializes in estate clean-outs and removal of office furniture from Class-A office space. This location and our staff have been recognized for their high-quality of customer service in the Palm Beach Post and other area publications. 1-800-GOT-JUNK? measures the customer experience through Net Promoter Score (www.netpromoter.com), the same methodology used by Apple Computer and other multi-national corporations. When we say we care about the customer experience, we mean it. We also have the most technologically-sophisticated fleet of junk trucks in the state of Florida. We have dash-mounted computers and redundant telecommunications. I know, sounds like a lot for a junk removal company, but part of being professional is having the very best equipment on board so we can satisfy customer needs quickly and efficiently. Our commercial customers trust us because our certificates of insurance list our employees, so they know that we didn't just find some workers on the side of the road and slap a shirt on their backs. Our location works closely with local charities and recycling centers such as Hospice by the Sea, Boca Helping Hands, Delta Recycling and others, which helps us divert usable items from the dump.
Residential & Commercial Junk Removal, Hauling
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$10
Number of Stars | Image of Distribution | Number of Ratings |
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85% | ||
9% | ||
3% | ||
1% | ||
2% |
"Hello [Member Name Removed], Thank you so much for using our service! I'm glad the team was able to make the experience exceptional. We look forward to working with you again."
"Hello [Member Name Removed], We appreciate you contacting us for your home clean out! If you ever need anything again do not hesitate to call! Cheers."
"Thank you for using our services [Member Name Removed]! Let us know if you ever need our services again and we will make sure you get the best possible rate. Cheers!"
"Hello [Member Name Removed], We appreciate you contacting us to assist with removing your items. If you need us again please don't hesitate to call."
"Hello [Member Name Removed], I apologize that we fell outside of our arrival window! I do hope the team was able to keep in contact with you regarding the late arrival. We appreciate your business and are glad to hear you shopped around and went with us! Cheers!"
"Hello [Member Name Removed]; We are disappointed to hear you were unsatisfied with the service. As discussed the 109 only cover 1/8th of our truckload or the equivalent of $208. The items we removed from your job are not typical household items. Tile/Dirt/Gravel/Rocks and other very dense items fall under our "BEDLOAD" rate which is higher than our normal truckload rate. You were quoted 3/4th of a BEDLOAD plus an additional amount for the non Bedload items (crate, wood pallet, pool net). Your total quote was above $600 but we reduced it to $515. Your coupon covered $208; which is why you were responsible for the additional $307. We do apologize if the team did not accurately explain the pricing model which is why we extended a discount on your future service. We have coached the team to ensure this does not occur again! Thank you again for using our services and we hope to change your perception of our business next time around."
"Thank you [Member Name Removed] for using our services! We hope to do business with you again in the future!"
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Monday: | 8:00 AM - 5:00 PM |
Tuesday: | 8:00 AM - 5:00 PM |
Wednesday: | 8:00 AM - 5:00 PM |
Thursday: | 8:00 AM - 5:00 PM |
Friday: | 8:00 AM - 5:00 PM |
Saturday: | 8:00 AM - 5:00 PM |