DJ ELECTRIC

They were on time and responsive to changes. Did the job promptly and professionally.

workman showed up on time. showed him what i wanted completed. he said he could not tell me how long it would take. said he would need an estimator to come out. (keep in mind this is simple, run of the mill, work for an electrician…nothing special). i told him to forget it, that i wasn't a "blank check". owner of the company called back and said to put him to work, that workman could get it done in the two hour window (referring to the coupon i bought). so the guy went to work and completed the job within 2 hrs. his workmanship was just so-so…but functional…since i was being tough about the time/money, i wasn't going to complain about the "look". i then asked about another project since he was here and i had the other coupon. again, the same response about the amount of time that was required was unknown. so i told him to forget it. but when it came time to settle the bill, he told me that i had used the second coupon by having him investigate the feasibility of the second job (installing a new outlet). i was not happy with this b/c it was 2 hrs of work that i purchased and it took him 30 minutes to investigate with nothing actually being accomplished. so i said i would pay him his regular billing rate ($100 hr) for 1/2 hr of work he did. additionally, the workman tried to charge me a $65 service charge just to come out, which i refused to pay. then the workman couldn't price the materials (he had to call the office repeatedly to get the info and so he was standing around in my house for 15 minutes waiting). Additionally, there was some real confusion about what services were actually offered and the "restrictions" on the coupon. it just seemed like they were making this stuff up as they went along. except for being on time, everything else was below my expectations.

They gentleman that came out was very professional and courteous. He showed up on time and explained everything to me. He did a wonderful job completing the services.

The technicians Frank and Brett were punctual, professional and quick! When the job was completed and the invoice was presented for my signature, there was a "DP" (dispatch fee) of $65 added. This fee was not mentioned by the representative Kasey when I scheduled the appointment, advising her I had a coupon referral from Angie's list. The technicians had to phone the owner David Jimenez to ok my not paying the "DP" fee. I was advised by the technicians that Angie's list participants were not being advised about this fee. This had become a point of contention with Angie's list participants. Please investigate.

They were to be at my house at 8am I was told and arrived at 8:48am, didn't start till 9am and finished at 10:08am. Work was perform, but did not seem too professional. They billed me for an additional 1/2 hour also. In the Big Deal I did not see anything about a Call Fee which was also charged on site for $65, so I had to pay another $108 on top of the Big Deal ($50).

The electricians were very knowledgeable and professional they did an excellent job. They arrived ithin the time frame we agreed and finished within time they stated, even though they had to purchase additional parts, clean-up was good. B. Goldson, Davie, FL

I would give them all As'. A totally good experience.

It turned it out well! They went out of their way to make sure we were happy when the service was done. We even got a thank you card from them afterwards.

There were a very professional service.

It went fine. The electrician was very pleasant and very friendly; he was professional. Overall, he did a very good job. We were very happy!

See above box for overall experience

According to the owner of the company, I did not read the small print and the price I paid was for one service only. I was expecting to have the technician here for more services. He just fixed one outlet and changing one lamp. I know other people complained about the same problem. Not satisfied.

was on time. good job. I just didn't like being charged $65 for trip charge, be up front of extra charges. also the 3% credit card fee. other companies incl this in their overhead so they won't have to nickel & dime people $1.95

The guy they sent was not the decison maker and could not verify if he could accomplish the items on my list. I had to run out for an errand and when I returned he was gone. They told me they could not do (after the fact) any of the items I asked them to do (for one reason or another) so for $99 they fixed a couple outlet plates. I would have prefered the person who could perform the work to come to the house so if they couldn't accomplish this particular task then I could have given them other things to do while there for 2 hours. They only stayed for 1 hour and did very little. They really only want to hang a ceiling fan or change a light fixture for this deal. It is not for 2 hours of electrical services as the deal stated. The suppliers response below has no truth to it at all except that I did have 1 item on the list that was originally done without a permit (a kiitchen outlet) and they did not want to touch it (without getting a permit which takes weeks and would not be for this deal). No other work required a permit. I had numerous things on the list they easily could have done OR CALLED ME BEFORE LEAVING! No refund was offered. Owner lied about us being anywhere near permit office also (at least 1 mile or more from house, not across the street!). Could not get permit for a 2 hour job so it would not have applied for this deal. I felt they kept trying to upsell me to spend more with them. I just wanted to get my money's worth from the first deal. Had they done a good job I would have hired them for much more lucrative work.

Jose, the technician, showed up right on time and was polite and professional. I showed him what I wanted done, and he assured me that he could get all 18 outlets changed in the time allotted, which really made my day. I was expecting to have to pay for extra time, but he did exactly as he said and got them all done in 2 hours. I am also going to update some light fixtures in my home in the near future, and have already purchased more Angie's List Big Deals for DJ Electric to do so. Thx DJ's and Jose!

Not much to tell, we had some trouble with appointment times. We had paid for $100 of work but just wanted an estimate for the job as we felt it was larger than a one home job and they sent us a bill for an extra $20 but finally removed the charge when we complained. They probably do a better job on a single family home.

Russell was very, very nice and helpful. He explained everything that he was doing. I have spotlights on my carport that light the landscaping that haven't worked in a long time. Russell took the time to explain what he was repairing and explained that I may need to replace them down the road but that his fixes would help for now. He also fixed an outside outlet that had a cover broken. He really made me feel at ease and comfortable and I was glad that he took the time to inform me of his process.

The lights were all installed and look great, however it was like pulling teeth to get estimates for work to be done.

Arrived on time, actually early, and accomplished all I needed him to do.

When I bought the "big deal" through Angies list, which included two hours of labor, I reviewed the problems that I had with the owner. It was clear that any time beyond the two hours would be charged extra. I set an appointment for approximately one month later. When the appointment time came, two technicians (not one) showed up, and I was informed that I would be charged for both at almost twice the hourly rate (or was given the option of having the second one sit in the truck at no charge). When I phoned the owner to ask why he had sent two technicians he explained that he had made the judgment call himself to do that AFTER we had spoken and that it would work to my benefit because two technicians would work faster 3-4 times faster than one. Not that I was convinced, but I decided to let both of them work. The job took 9 man hours to repair the short circuit, including approximately 30 feet of conduit and the 30 minutes to check the landscape and AC circuit issues. Part of the time charged was consumed in changing the wiring when the technicians realized that one of the wires that they thought had been pulled thorugh the conduit was not. Finally, I was less than happy with the way the conduit wrapped around a corner of the house and was left 4 inches away from the wall. The technicians explained that the conduit was curved according to code and that to get it to hug the wall around the corner they would need a part that they did not have. I was given the choice of leaving it as is or paying the two of them at $150/hour combined to drive to an electrical supplies place to get the part t'hat they did not have in order to create a sharp corner in the conduit. The technicians seemed very capable, were professional, and were easy to work with. The problems seem to be with the company's policies, which in my opinion were less than transparent at best and perhaps somewhate deceptive at worst. It is a shame, because I was looking for a reliable electrician that I could have a relationship with and instead I felt that I overpaid and fell somewhat victim to a one-time "fast and loose" transaction.

Overall, it was a great experience from booking the date to getting the work done.

Arrived exactly on time. Worked quickly. Cleaned up after themselves. Everything was perfect!

The person was extremely professional and respectful to my 93 yr old father and to me. He explained the areas that needed repairs to me and why rather than just fixing something and then leaving. He could not have been nicer and kinder. I would definitely use this company again!

the young man was punctual, polite and got right to work. he completed the work quickly, explained what he was going to do and what he did when finished. he did not apply any sealing material around the new outlet, I questioned this and he said it was not necessary. I don't know if this is the company's method or the individual's, but I sealed it myself. not a big deal but if you put a hole in a house from the outside thru to the interior room I think sealing/caulking should be standard.

The electrician was very knowledgeable and was able to spend time in explaining several problems that I would need to get fixed. He said he will get me a list of the things that we discussed were my electrical issues. Later on, I got the list and considered hiring them to do the job, however, their price was too high for me to be able to do that. I may shop around for other companies on Angie's list so I can do a price compare.