Direct Relocation Services

"We appreciate your business and are delighted to receive your 5-star review Dave. Our professional team is dedicated to providing high-quality services to each of our customers, and it's great to hear that we met your expectations."

"We appreciate your business and are delighted to receive your 5-star review Frederic. Our professional team is dedicated to providing high-quality services to each of our customers, and it's great to hear that we met your expectations."

"We appreciate your business and are delighted to receive your 5-star review Frederic. Our professional team is dedicated to providing high-quality services to each of our customers, and it's great to hear that we met your expectations."

"We appreciate your business and are delighted to receive your 5-star review Krista. Our professional team is dedicated to providing high-quality services to each of our customers, and it's great to hear that we met your expectations."

"We appreciate your business and are delighted to receive your 5-star review Socorro. Our professional team is dedicated to providing high-quality services to each of our customers, and it's great to hear that we met your expectations."

"We appreciate your business and are delighted to receive your 5-star review Zarrin. Our professional team is dedicated to providing high-quality services to each of our customers, and it's great to hear that we met your expectations."

"Sarah, sorry to hear your experience wasnt to your expectations. We have tried to reach out to you on numerous occasions to assist with your claims as well as your allegations toward the moving process and provide clarity. Please call the office. Thank You"

"We appreciate your business and are delighted to receive your 5-star review Dania. Our professional team is dedicated to providing high-quality services to each of our customers, and it's great to hear that we met your expectations."

"We appreciate your business and are delighted to receive your 5-star review Carol. Our professional team is dedicated to providing high-quality services to each of our customers, and it's great to hear that we met your expectations."

"We appreciate your business and are delighted to receive your 5-star review Marie. Our professional team is dedicated to providing high-quality services to each of our customers, and it's great to hear that we met your expectations."

"We appreciate your business and are delighted to receive your 5-star review Bradley. Our professional team is dedicated to providing high-quality services to each of our customers, and it's great to hear that we met your expectations."

"We appreciate your business and are delighted to receive your review Don. Our professional team is dedicated to providing high-quality services to each of our customers, and it's great to hear that we met your expectations."

"We appreciate your business and are delighted to receive your review Don. Our professional team is dedicated to providing high-quality services to each of our customers, and it's great to hear that we met your expectations."

"We appreciate your business and are delighted to receive your 5-star review Vennie. Our professional team is dedicated to providing high-quality services to each of our customers, and it's great to hear that we met your expectations."

"We appreciate your business and are delighted to receive your review Mary. Our professional team is dedicated to providing high-quality services to each of our customers, and it's great to hear that we met your expectations."

"We appreciate your business and are delighted to receive your 5-star review Katie. Our professional team is dedicated to providing high-quality services to each of our customers, and it's great to hear that we met your expectations."

"James, We are sorry to hear the move didnt go well but our records show that your move price never changed from the original estimate. Please call the office at 954-388-0708 so we can provide in depth clarity on your move. Thank You Moving From Moving To James [Consumer Name Removed] [Consumer Information Removed] House / Ground San Diego, CA 92128 [Consumer Information Removed] James [Consumer Name Removed] [Consumer Information Removed] Extra Stop / Notes BASED OFF OF 2296 CUBIC FEET MOVE BALANCE $9,660.00 %60 AT PICK UP $5,796.00 CLIENT WANTS USE CREDIT CARD ADVSIED OF ADDITONAL %5 SURCHARGE %40 AT DROP OFF $3,864.00 DELIVERY TIME FRAME STRAIGHT DELIVERY 24-48 HOURS Relocation Details Job No: X5404489 Estimate Date: 02/12/2024 Move Type: Residential Long Distance, 323 miles Estimated Volume: 2296 cf. (16072 lbs) Estimated Rate: $9.00 per cf Move Day: Sunday/Monday Move Date: 01/21/2024-01/22/2024 Created On: 01/04/2024 Relocation Estimate Basic Estimate Price $20664.00 Fuel Surcharge: 15.00 % $3099.60 DISASSEMBLE AND REASSEMBLE FURNITURE $0.01 3 TV BOXES & 11 PICTURE BOXES $300.00 MATTRESS PACK FOR 2 BEDS $0.01 JANUARY SPECIAL RATE & MILITARY & GOV EMPLOYEE - $10263.62 Basic Valuation Protection: $0.60 per lbs. per article $0.00 Total Moving Estimate $13800.00 Customer Payment $4140.00"

"Lance, We are sorry that the move wasnt to your expecatations. Please call the office at 954-388-0708 so we can review your complaint. Thank You."

"Mr. [Consumer Name Removed] signed up to move with us and was informed of the delivery time frame but unfortunately misunderstood but after reiterating how it worked understood his misinterpretation. Mr. [Consumer Name Removed] had a very small move going from FL all the way to CO and his move was right in the middle of the summer busy season so unfortunately took longer than anyone would like it to have taken but we kept in contact with hm the entire time despite his claims of not being able to get in contact with us. We made the mistake of giving him too much back-end information and informed him on two occasions that we expected his shipment to be loaded on a truck and sent out on its way to him and when those plans unfortunately fell through, he assumed we completely made it up and were lying to him which we would never do because that would clearly cause way more issues than anything. In fact, we typically give blanket answers and avoid telling clients their shipments are going out until they are physically on the truck because there are many factors that come into play in logistics like Weather, mechanical issues, other jobs being bigger than expected among other things that can derail routes and schedules and ultimately force us to pivot. Unfortunately, this happened not once but twice so understandably Mr. [Consumer Name Removed] began to think the worst and thought his items were missing instead of innocently delayed like they were. Because real estate transactions were at a 40 year low our business was so slow that we were forced to break our lease and downsize one of our facilities and have been dealing with a baseless legal battle that will soon be settled and has zero barring on any client in any way, Mr. [Consumer Name Removed] began to assume his items were not in our possession. The owner was informed of the two missing delivery windows and took over the file and provided his personal cell phone and spoke with Mr. [Consumer Name Removed] almost daily. Provided clarity on credits and delivered on every single promise including getting his shipment to him before a trip he was going on. Mr. [Consumer Name Removed] even thanked him for working so hard on his move and delivering on his promises. Including pictures of the truck and the load on the truck and a credit for most of the move ultimately costing the company money rather than us making any money to right this wrong. On the day of the delivery Mr. [Consumer Name Removed] vanished. The owner reached out to see if the delivery went well and to see if there was any damage, but he never answered. At one point his wife messaged the owner on linked in so when he couldn't get ahold of Mr. [Consumer Name Removed] he reached out to her to ask her to have him call him to address any issues because Mr. [Consumer Name Removed] has refreshed his review every single day for several months so obviously as a company we have been trying to get a hold of him to see what we can do to address any damages or anything because clearly there is an issue that needs addressing. But oddly he just keeps refreshing this review for apparently no reason considering he will not answer any calls or messages. We urge Mr. [Consumer Name Removed] to contact us regarding his claim that he had damaged items so we can see if we can come to a mutual solution to his issue."

"We appreciate your business and are delighted to receive your review Mimi. Our professional team is dedicated to providing high-quality services to each of our customers, and it's great to hear that we met your expectations."

"We appreciate your business and are delighted to receive your 5-star review Deb. Our professional team is dedicated to providing high-quality services to each of our customers, and it's great to hear that we met your expectations."

"Tyronza, Sorry to hear the moving experience wasn?t pleasant. On 7-5-23 Maria reached out and you provided a FADD of 7-29-23, When you signed up for the service you didn?t have a delivery address. Now, we advised you that the delivery can take 2-14 business days from your FADD which was 7-29-23. We understand you are operating under the impression this is a delay but the delivery timeframe was originally communicated to you prior to pick up."

"Stacey, we are sorry your moving experience wasnt pleasant and would like to take the time and correct any wrong doings. We dont have a file for your move and would gladly provide some assistance if you could give us a call. Please give me a call. **This is not a current or past client***"