R L Vail Plumbing
About us
Wells Fargo Financing available, $20.00 Off any service call. Additional contact name - Katharine Vail.
Business highlights
Services we offer
Residential & commercial plumbing repairs and air conditioning new installation and repairs, gas leaks & renovations., high pressure jetting, installations, re pipes, sewer & drain cleaning, video inspections, water heaters
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 7% | ||
| 5% | ||
| 0% | ||
| 5% |
We call them for all repairs and for annual back flow test. They are extremely knowledgable, professional and reasonably priced.
I have never been disappointed.
"Thank you for your business"
"We thank you for your business and hope you are doing ok after your fender bender."
"Thank you for your business"
"We thank you for being so understanding since I (office) was out of town for a death in the family. Thank you for your business"
"Thank you for your business."
"It was our pleasure. Hope we can be of assistance in the future. Thank you for your business"
When I initially made appt. over the phone, the gal in the office made me feel confident that the appt. was solid and they wouldn't forget about me (called on a Friday and appt. wasn't until Tuesday the next week.) Tuesday arrived and gal in the office called me that morning to let me know that her guys were working on an emergency call, and she would call again when they were on the way to my house. She did!! I just had a general AC maintenance, but was impressed that the service guys took apart the entire unit and cleaned it thoroughly. They also found a screw that had been put in wrong, and was blocking the flow of water to the drip pan. Not only that, but completely cleared all the over grown grass that around the unit, and put it in a nice pile for me to dispose of. They also rewound my hose, and put it back the way they found it. I've used other companies that were there for 15 minutes or less, and said that everything was ok. Vail may have been a bit more expensive than other companies, but there is a saying that is not always true, "You Get What You Pay For." In this case, it was true. Good work guys!!
"Glad we could make your service experance a good one. Thank you for your business"
"Glad we were there to help. Thank you for your business."
"Thank you for your business."
"Thank you, it was a pleasure doing business with you. Glad we could help."
"Thank you for your business"
"It was a pleasure doing business with you, thank you"
"Thank you for your business, it was our pleasure."
"(deleted member name), thank you for your business."
"Thank you for your business."
Next day crew came to do faucet and shower head work, promised to call when they would return to do the rest.
Still waiting on call to re-seat toilet and replace shower door.
"Thank you for your business"
"Thank you for your business, it was very nice working with you. Best of luck in your business."
Vail Plumbing arrived, turned off water at main. Shut off water from spigot. Turned water on. Said I needed two new spigots.
1/10/12
Driver pulled into my driveway, driving on grass over lawn sprinklers. I asked him to move and voiced concerns regarding possible sprinkler damage. Replaced 2 outside spigots.
Sprinklers were on auto timer.
Early Spring I noticed my new sod was dying. Upon inspection, I found sprinklers would not run. I called my sprinkler service to have them inspected my system.
Findings:
- The valves to the sprinkler system were almost completely shut off
- There was dirt and debris inside the valves in the zone 6 rotors
- Water had been turned off
- Valves were cross threaded when turning them back on
- Unable to take off the valves water was shut off to a trickle
As a result from doing business with Vail Plumbing, I incurred the following charges for sprinkler service and repairs:
- $55.00 service call
- $80.00 for a new valve
- $19.30 for 2 new 6? pop-ups
- Not to mention my new $2,000.00 sod dying due to the sprinklers not functioning.
I wrote Vail Plumbing on May 10, 2012 detailing the aforementioned , to date, I have NOT received any verbal or written communication from Vail Plumbing
They were polite and did correct the problems.
"We are very sorry that the truck that arrived at your job was not stocked with the proper o ring. From time to time that does happen. We can assure you that you were not charged extra for the time it took to go get the correct parts."
"thank you pleasure doing business with you."
"5 Star Service is a division of RL Vail Plumbing Inc. It was a pleasure doing business with this customer."
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.
FAQ
Contact Information
8450 County Rd 561, Clermont, FL 34711
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