Reviews
3.02 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 50% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 50% |
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Showing 1-2 of 2 reviews
BARBARA O.
Sep 2006
Furniture - Sales
Our experience with Leather Loft has been horrible. They did not replace or repair the scratched armpad. Also, in the year we've had the furniture, the seat cushions have softened so much that they sink uncomfortably. We called Vince to order extra-firm replacement cushions, but he informed us that the style of our furniture has been discontinued and he can't get replacement cushions for it. We then wrote directly to Legacy Leather company in Canada and described the problems. Their rep called us and said Vince now claims the armpad was scratched when we bought it, because it was a floor model! The rep added that any qualified leather repairman could fix it. (Vince's couldn't.) The rep said Legacy discontinued the style of "Divani" furniture we purchased only a year ago but that he would check on whether we could get replacement cushions. He promised to get back in touch in a few days with an answer. That was weeks ago. He hasn't contacted us or returned our follow-up phone call.
GLADYS M.
Nov 2004
Furniture - Sales
WE ARE EXTREMELY PLEASED WITH THE MERCHANDISE. IT LOOKS AND FITS GREAT AND THE WORKMANSHIP IS AWESOME. LOOKING FORWARD TO REDECORATING ANOTHER ROOM!!!
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FAQ
LEATHER LOFT is currently rated 3.0 overall out of 5.
No, LEATHER LOFT does not offer free project estimates.
No, LEATHER LOFT does not offer eco-friendly accreditations.
No, LEATHER LOFT does not offer a senior discount.
No, LEATHER LOFT does not offer emergency services.
No, LEATHER LOFT does not offer warranties.