
Blairs Air Conditioning And Heating
About us
Blair’s Air Conditioning & Heating has been providing home heating and air conditioning installation and repair services in west central Florida since 1974. That experience means homeowners in Pinellas County and south Tampa and the surrounding area can trust us to deliver dependable, quality service at a competitive price.
Business highlights
Services we offer
HVAC contractor, air conditioning contractor, air conditioning repair service, furnace repair service, heating contractor
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
65% | ||
12% | ||
6% | ||
0% | ||
18% |
In November of 2011, the coil was replaced by another Air Conditioning company under the manufacturer's warranty.
In December of 2011, the heater stopped working. When I investigated further, I found that the line that reverses flow to return refrigerant to the heat pump had frosted over. I contacted my Air Conditioning repairman who came to look at the unit. He told me that the dryer filter installed on the line was a one way dryer filter. He told me that a bi-flow dryer filter should be installed on AC/Heat systems with a heat pump. He informed that what had likely happened was that the refrigerant had been forced the wrong way through the dryer filter over the time that I had minimally used the heat in the mild Florida winters. He told me that it had finally stopped flowing and thus the heat pump could not transfer heat to the coil. He also told me that the I had heat strips installed in the blower, but that the thermostat had not been programmed to activate them on an emergency heat setting.
I identified Blair's A/C and Heat as the installers by looking through a list of the subcontractors that were used for the build. The manager contacted me promptly and I informed him of the problem. He told me that Blair's could send a technician but that he would charge me for a service call. When I explained the situation to him, I felt that he did not discuss the issue in good faith with me. Instead of discussing the pertinent information about why the wrong dryer filter had been installed and how to prove that, he asked me if regular maintenance had been performed, he brought up the one year installation warranty, and he insinuated that the coil change out had something to do with the issue. I felt that he was arguing around the issue and that he was denying the inescapable fact that his company had installed an incorrect dryer filter. I felt that he was not discussing the issue in good faith and that he should at least come to take a look at the unit.
Prior to concluding my conversation, we agreed that I would contact the builder/developer and also the AC repairman who had changed the coil. I did both of these things. The developer assured me that no more work or repairs had been done on the AC after completion. He remembers the time well, and stated that all work through 2008 would have been done under the 1 year installation warranty. He told me that no work was done between the expiration of the warranty and when I bought the unit. I spoke to the AC repairman who changed the coil. He informed me that changing the dryer filter is highly recommended but not mandatory. He was also confused as to the relevancy of the coil change out as it did not impact the basic premise that Blairs had installed an incorrect dryer filter unit originally. Also, I had watched him perform the coil change out in November and was sure that he did not change the dryer filter during that visit.
I contacted the manager at Blair's who then informed me that there were "grey areas" that he was unsure of and that he would send out a technician to program the thermostat. I informed him that my AC repairman had already programmed it so that I would have some type of heat while I worked through the problem. I asked him again if he would send out a technician and make the situation right.
He replied and told me that he couldn't do anything for me. The reasons that he gave were that "something didn't jive", and that I had made it through one winter with a cold spell, and that there was a problem because the coil had been changed.
I understand his wariness because of the long period of time that had passed since the work was completed. However, the proper thing to do would have been to send out a technician to verify the issue. Instead he adhered to the age old strategy of denying and making counter accusations.
I would not recommend Blairs AC and Heating.
"Blair's stance on the customer's issue is this. His unit was started up in mid 2007 and he took occupancy in the beginning of 2009. He has been through cold months in late 2009, beginning of 2010, end of 2010, beginning of 2011 before he has a coil problem in November of 2011. After his coil is changed by this other company he has another issue that he would like to blame Blair's for. We always correct our issues. See past posts about our company on Angie's List."
Licensing
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