Bayside Heating & Air Conditioning Inc

Details on the morning visit: - Daniel called an hour or so before arrival, on time and gave proper warning. - He was professional and respectful and took the time to patiently and thoroughly answer all of my questions (which I had a lot of). I probably took a solid 30 minutes asking questions about the UV light system (warranty, how it works, pros/cons, etc). - I ended up purchasing the UV light system for the coil and also one for the supply plenum (two altogether). The cost was about $2,400. Overall, great experience and clean, professional install. Everything is working fine and the services were delivered as promised. I would highly recommend doing business with them, and will continue to do so myself.

This was an emergency call Sunday evening. Steve, one of their techs, called me back around 6 PM to let me know he just finished his previous call and that he was on his way. He came over and took a look at everything and found a fuse that was broken. He immediately fixed it. This was late in the day and we appreciated it very much that he took our call to fix our A/C. Thankfully it wasn't anything serious.

Company was out the next day! Super happy with that AND they had it fixed within an hour or two. We were SUPER happy! There was no idle chit chat either. The tech got to his job & completed the work in a timely manner. :-)

They were very professional at all times were competitive with the price and the installation went quickly and smooth.

I thought they were a little bit expensive. I didn't have any major complaints with them, but they also seemed a little expensive and then we switched over to United Air which seemed more reasonably priced and so we stick with them now. I would give them a try and see how the price was again, if I needed to. The price was the only thing I wasn't sure.

Used this company solely due to Angie's List recommendation. Purchased coupon offered here. Bayside's office staff seemed very professional over the phone. Communication was very good. Unfortunately, the two goons they sent over to my house were not interested in performing the duct cleaning and routine maintenance services I paid for. They "inspected" my system and then rolled directly into a sales tactic to replace the entire system. They referred to my attic mounted air-handler using statements like "could fall through your roof at any minute" and "could cause massive damage to the ceiling". They "guaranteed me" that "it wouldn't make it through the week" and that I needed to schedule a $10,500 replacement tomorrow. (I have the estimates to prove my allegation). While I am NOT a certified HVAC technician, I am also not a certified idiot. The system DID make it through the week. I knew that the system was old and inefficient. I was trying to get it serviced to make it through the summer-not taken for a ride.

After the AC was first installed I had two different people come out to try and solve the not so cool air coming out. I wasn't taken seriously initially, the woman I spoke with on the phone said it couldn't compete with the heat of the summer. Finally she agreed to send someone out, and the second person was able to fix it. It's been over a month since the install, and since day one I've been asking that they replace the breaker and book the inspection. After the third or fourth phone call they finally booked the inspection and once again said they'd fix the breaker. The inspector just came by and failed me, because the breaker wasn't taken care of. Honest mistake normally, but since I've been called and asking for it to be done since June it's ridiculous. They are supposed to call back in an hour to let me know the deal with the breaker. Other issues were during the four times their repairmen came, they only called to say they were on their way once. Not a big deal, but they kept saying they would call. I also was told I would receive the amount I paid for their initial diagnostic off the bill, and didn't realize it wasn't there until after I paid. When installing the new thermostat a piece of my wall was ripped off (see attached). I can fix it, but I wish they would have left the old one so I don't have to do the small house repair. My AC runs fine, so if you have time to stay on top of them and take days off for issues they're an option.

We have used Bayside for annual maintenance and repair of our HVAC system since 2013. Recently, we returned from a weekend out of town to find that our air conditioner was not blowing cold air. I called for repair service, and the very nice lady who answered the phone told me to check the circuit breakers first. I (stupidly) thought that the fact that the fan was blowing meant that the unit had power. She patiently explained that the compressor is on a separate circuit. She also said that there had been thunder storms over the weekend which could have caused the breaker to flip. I checked, and sure enough she was right! Once the breaker was reset we had cold air in no time. I am so impressed that she offered this simple solution rather than just dispatching a technician, who would have charged for a service call. I wonder how many other repair companies would be this considerate. Bayside will continue to have my business for a long, long time!

Seemingly terrific - first gentleman to come to look things over and provide an inspection was pleasant and amiable. He gave me some good advice. I told him I was looking for another year on the system so I could prioritize other maintenance needs of my new home. I thought the system needed to be charged up with freon, but was told my system was an older model and he didn't carry that kind of freon, that another technician would need to come out to look at the system. The second guy was a bit harder sell and basically told me he could charge it up, but my system had an ENORMOUS leak and he could not guarantee it the freon would not just leak right out. He also told me that my air handler and outside unit were mismatched brands and that they were not compatible. The solution he kept coming back to was a whole new system for $6,000. They offered to finance one year same as cash, etc. I told him I had a home warranty, and shouldn't that cover it, and he said, no, they don't cover that. So I began arrangements to have the new unit installed. My current unit is 20 years old, it's not out of the realm of possibility that it needs to be replaced. I was just hoping for another year. So we scheduled the replacement for a week later and arranged financing. After the second tech left, I just didn't feel right about not checking out my home warranty, and sure enough I was covered for a new system. (not the whole thing but a portion) and so my Home Warranty company sent on of their authorized techs to assess the situation. Bottom line: there was no leak, no issue with having two different brand units, and he had the freon on his truck. $250 later he had charged up my system and cleaned the outside unit. And the unit has been cooling ever since. Watch out for these guys. It's clear their technicians are compensated for anything they sell. They use mild scare tactics to create doubt and they are nice enough to make it seem as though they are looking out for you. Bottom line - they recommended a new unit for $6k when all it took was a charge up! Buyer beware!

I purchased a $50 diagnostic deal and then called to set up the appointment. When I mentioned to the receptionist that I had an Angie's list deal, she passed me to two other people. The third person was of no help. They wouldn't send a technician within the day and then told me it would cost more money for after hours service. When I agreed to pay the higher fee they told me that they wouldn't schedule the service appointment after hours and that I would have to call back on Saturday to request an emergency service.

First off, we have a 3 year contract with this company. Called in on a Thursday to have emergency service done, can't come out. Then we call in at 6:52 am for emergency service on Sat. They have no record of the call when I inquired about when they could get here. Can't come out until the following day. Overall disappointed with them since we have a contract. Why bother having an emergency line if they can't take info and relay it to the techs. When we called to speak with a manager on Monday, she dismissed our concerns. We will never use this company again for any further services. We've had duct work done by them and vents cleaned. Won't get another penny from us.

The AC units stopped working in my elderly in-laws home. I called Bayside about 1:30 PM in the afternoon and requested assistance with the units. Fully expecting that it was late in the day, they would not be able to get to the house until the next day or if the same day, after hours at an additional charge. Bayside was able to get a technician out to the house within a couple of hours, repair the unit (a simple fix caused by clogged condensate lines) and get the unit operational again. Gabriel, the technician, was friendly and efficient. The cost was very reasonable, much less than what others would have charged or what they could have charged which is greatly appreciated. Although this problem is easily avoided by routine cleaning of the drain lines, and because of the service Bayside has provided me (I am remote and in another state) and to keep my father in law from having to climb attic stairs and ladders, I have added a twice per year preventative maintenance agreement with Bayside at a very reasonable cost.

They had to come back a few times. They were good in responding to our problems. They are good; I would recommend them. I did not compare pricing. They get good reviews and they send nice technicians.

I am not always happy with them. I am not sure I am going to renew the contract with them. Every time they send someone out that is good, I call and ask for them, and they are gone. They have the biggest turn around that I ever saw. The quality is okay as long as you can resist the pressure. They respond.

The inspection is phone scheduled at the convenience of the homeowner. The courteous tech always arrives on time. Cleans the inside and outside areas once he is finished and is excellent to explain his procedures and what he found. Installing the ceiling air filters is much appreciated as well as taking photos on the blower's insides so that a decision could be made about the spore elimination. It is a pleasant encounter each time with the Bayside personnel.

This is the best company, just look at the ratings! They don't try to oversell you on anything but they don't sugarcoat things either. We know our unit is old, but these guys keep it blowing strong, we're not ready for a new unit yet, and expressed that to them. No problem they said, they keep things running smoothly and are just all around awesome people.

Gabriele was on time and very professional, he explained all the work he did and did a couple things that I didn't expect would be done since no other company has done them before. I am trilled to know that there are professional people that are honest and have excellent work ethics. Its refreshing to know that professionals like Gabriele and his company still exist.I would recommend Gabriele and his company to my friend's. I took a chance to go on angies list and finally found a excellent hvac company. ty very much.

, Two Men arrived at 8;30 they were young conscientious workers, polite put tarps down all over it was quite a job, they were super careful about keeping everythins neat as they worked , I was very impressed with both of them when they were finished they cleaned up everything,

John Peifer came for my annual Inspection he was polite , actually early, super conscientious, could say enough abouty him great worker etc, our air conditioner on the side were our bedroom, and office was filled with mold pretty bad I was pretty freaked as I have bad allergies , we talked he was not pusy at all but I decided to have the work to repair , he went to bat for me to get the best price as I am an Angieslist member and have been using Bay Side for some time, I could not say enough about John would ask for him again next time,

They were great! On Wednesday, they performed a check-up of the central A/C system and measured and quoted the cost for the addition of vents in the family room. The price was fair and they were able to come out the next day to do the work (I was going out of town). Very professional, vacuumed after the job, and left everything in perfect working order.

Great from start to finish. We live out of state and Bayside Heating & Air was so efficient and accommodating in setting up the appointment and responding quickly to fix the AC in a rental property. The price was great and we will be using them for future AC maintenance and issues.

After a rocky start (first appointment no one showed up due to a scheduling mishap), the representative Daniel performed an annual maintenance on my AC unit. Daniel was thorough, professional and quick. He pointed out several items for me to consider, with no pressure whatsoever. I would recommend this company to others and will use them again myself!

They had a lot of up charges for the duct cleaning. For the actual duct cleaning itself, they just said that it needed oils and everything else and it ended up being $350 to $400, somewhere around there. So, it was quite a bit more. The worker was good. I actually did not stay with him because it was just a house we were flipping. From what I can tell, everything seemed okay. It smelled a lot better in there after the cleaning. They came out probably the next day after I purchased the Big Deal. It was quick. They came out right away.

Smooth & pleasant transaction from start to finish. I purchased a coupon from the List for the diagnostic when my ancient A/C unit suddenly stopped working. I called Bayside, and they sent a tech out right away. He ran a diagnostic, and quickly found the main issue. Of course, my 1997 unit needs to be replaced very badly, but due to several other unforeseen home repairs last year, we simply can't afford to replace everything that needs to be replaced. Once I explained our situation and financial constraints, the tech didn't try to push for any kind of upselling, for which I am very appreciative. He replaced the dual capacitor and made sure everything was in working order. I was quite impressed by the company, and once some other emergency repairs get paid off and we can afford all the new HVAC we need, I will definitely call Bayside to do the job :-)

I have tried to tell you guys at angies list countless times that i did not want to review this company. I told you why but you just cant seem to let it go!!! PLEASE do not ask me again to review this company.