Bayside Heating & Air Conditioning Inc

it went well. been a maintenance customer for many years.

The gentlemen showed up each day on time. They were professional and very considerate. Many a time I was in their way; due to my cleaning of the garage. At one point I accidentally threw there brass fittings into the trash. They were polite, hard workers, and cleaned up daily after themselves. I will ONLY use and recommend Bayside in the future.

I am so glad we have used Bayside Heating and Air. Fortunately we have had the same technician for 14 years, Jim, who was. able to tell us what was needed and report the quality of care our tenants provided. We had the coils cleaned and sanitized as well as normal maintenance.

After attempting to have a friend of a friend fix the issue we decided to call out a professional. They diagnosed issue within 15 minutes and even took the time to show me where the leak was in the system that was causing it to lose Freon. Technician had to come back following day to fix issue but both instances were hassle and haggle free. They're probably not the cheapest option out there but after dealing with a number of bargain A/C repair guys who require partial/full payment up front and then drag their feet to get it done I'd rather just pay a bit more for no hassle.

We have an annual maintenance agreement with them. They are punctual, friendly and do a good job. They are pleasant and professional and we would highly recommend them.

Chris is very well informed and quite the intellect when it comes to his business. He arrived on time and proceeded to efficiently review what needed to be done to address an under operating A/C system. I was very impressed with the company and will be hiring them to do all of the necessary repairs in my home.

Chris came out to my home and did an assessment of my existing duct work. He was polite, knowledgeable, courteous and a consummate professional. He was on time and that in itself was much appreciated! The estimate was reasonable and I have hired the company to perform the recommended work.

Tech Don Meyer arrived on time and proceeded to due inspection of my Air Conditioning Outdoor Condenser and indoor Handler which is located in a very tight section of my attic. My AC Units are very old 2002 and every year I pray that all is ok for inspection. Due to the age of the AC, Don recommended the $250 - 2 year ( Special 3rd year Free) Preventive Maint Agreement which includes addt discount on parts and repairs and 2 trips a year for inspection which costs less than a one year Inspection. With severe Pollen allergies, I always replace filters every month . But with extreme oak pollen the last couple years, I also paid extra for an Air Quality Restoration treatment $275 and he repaired for free a hole in the air duck in my master bedroom. I highly recommend Baycare and especially Tech Don Meyer.

excellent recommendations. the company even researched cheaper options for a new trane cover which I will take advantage of in the future

Bayside was running a special for $49 that includes a 63 point inspection. I have several rental properties and my personal residence has 2 systems, so I thought I would take advantage of the special and get them checked out along with 2 of my rentals. The technician was on time and very polite and seemed very knowlegable. However nothing close to a 63 point inspection was performed on any of the units. No duct work was inspected and no coils were cleaned. I would say only a few items were performed. Also, the technician found mold in a couple of the air handlers. He said that for $1140 per system, he could install a UV light. Thats a total of $2280. I told him I wanted to hold off on that. I went to an HVAC supply house and bought 2 of the UV lights for $125 each. I'm fairly handy and installed them myself. Each took about 2 hours from start to finish and was not complicated. I don't know how they come up with their prices. The technician was very nice and I didn't have any problem with him. My complaint is that I didn't get anything close to what I paid for and the repair prices were extremely exorbitant.

Better than expected. Justin S. called prior to arrival stating he'd be coming within 15 minutes - and he did. My "inherited" a/c was on its last legs I'm sure. I opted for a multi-piece safety kit, an AQR cleaning and sanitation, a service tune up special and a 1 year service plan with 2 inspections. Justin explained every thing to this senior lady.

The people were really good to work with and completed what they said they would do. The installers were very polite, answered questions, were careful and cleaned up. My 'B' rating involves some, what i feel, unnecessary bumps along the way that took the process longer than i was initially told it would take. One major bump was the location of the HP in relation to the electrical box on the outside wall. The inspector failed it's placement. Bayside handled talking to the electrician about it and repositioning the unit so that the inspector would pass it. It was such a small difference that i'm not sure if the inspector was really picky or the electrician and installers did not understand the code. Bayside handled correcting this beautifully. Thanks to Bayside for assuming all the responsibility needed to investigate and correct the problem without involving myself or any additional costs. I was told by the salesman the job would only take one day to complete. I should have been told 3 days providing there were no unforeseen complications. Do to the failed inspection it ended up being a total of 5 days. Bayside was easy to work with and i feel confident that they will be there for me if i should need them.

Don provided professional and thorough investigation and report.

I was under contract to purchase a home that had an older HVAC unit and I wanted to understand what condition it was it. They came out and performed a maintenance on the machine to assess its viability. The technician was extremely professional, very thrurough and showed me everything he was doing. It was clear that the machine was extremely old and in need of replacement. He was exceptionally trustworthy and accommodating. It is clear they understand the power of public opinion on Angie's List and value the reputation they have earned. I did not purchase that home in the end, but would recommend them highly to anyone.

Bayside gave me a heads up when the technician was 30 minutes out and Gabriel showed up ahead of schedule, He walked me through everything and said it just needed Freon. He advised against buying a new unit unless I were staying in this place (I'm selling). He said that because they no longer make the kind of refrigerant I need, it's very expensive to make repairs. Thankfully I only needed Freon and not that much. He was very fair on the price, too. My A/C is bad in business and blowing cold in time for our March heat wave, Gabriel and Bayside have been great! The cost was worth every penny, Thank you very much!!!

Tuesday I called to question the company on finding out what was wrong with an a/c system which would not come on. I was handled by a very professional lady who set up the appointment for a technician to go out and look at the system. The charge was $64.95 for them to look at it and I had them put it on a credit card. I am managing the property for another individual and the property is vacant so I gave the person access to the property through a lock box system. They could go anytime they wanted. I was told the technician would get back to me once they evaluated the system. I didn't hear back from the technician so I called them back on Thursday and was told that the technician was out in the field and I would be called back by the end of the day with the estimate. Never heard back and then on the following Tuesday I called the company again and was put in touch with another person who stated they would look into it and call me back. You guessed it... never heard back from the person. So today Wednesday I called and chatted with I presume it was the technician. I asked why I wasn't called back and his answer was that they were very busy. He did apologize for not getting back to me which was the only apology I received in the entire process. He then proceeded to tell me the HVAC air handler which was 7 years old was ready for replacement. He didn't even have an estimate to replace ready for me. The owner of the property wanted 3 estimates so I had two other well known companies come look at the system. They estimated fairly similar prices to repair the system with no mention of the system needing replacement. I rarely write a negative review. However compared to the other companies in which I had written estimates in hand two days after they looked at the system I felt I should write this review to hopefully help a company that seems to do a great job most of the time. Maybe it was just because they were too busy but if that is the case I would suggest hiring more people to provide the service that usually gets A ratings.

Honest and fair. Tried to up-sell us but wasn’t sneaky about it. Brokedown the prices for us and worked with us to find a cost that we were comfortable with. Very happy with the results. Recommended and would use again.

Excellent!!!!! Would hire them in a heart beat!

On December 7, 2017, Jon from Bayside Heating & Air Conditioning checked over our air conditioning system as part of our regularly scheduled preventative maintenance. Jon has performed this service for us in the past. He always arrives on time and does a thorough job of evaluating our system. Also, in 2016, when our duct system needed to be replaced, Jon gave us excellent and very helpful advice.

Provider evaluated my issue and presented a resolution.

A heat sensor was replaced and according to Gary , the service manager, the tech would have made sure the heat was working. This was in Sept when heat was not being used. On 30 Dec, went to put heat on and no heat. I called and there was no where on website that there was an answering service or after hours message other than leave message which office was closed. I had to have another company come and the heat wire was not connected. Today when office reopened after holiday weekend. the manger says that I should have known to leave message...how would I when no where on website or recording does it say that someone will return call until Tuesday 2 JAN. The bottom line is that a mistake was made and Gary said the heat wire would have been lodged off possibly by unit vibrating which sounds far fetched. We all make mistakes and so as soon as the new company that had 24.7 service attached wire, we had heat.We have done all our service as a customer for over 3 years since we bought our condo. Sadly, I learned a lesson plus to have the peace of mind that you can talk to a person after hours is reassuring.

quickly fixed the blown fuse. good price with Angie's discount

Excellent work in efficient manner. Technician, Don, very knowledgeable and professional. Would hire again and recommend highly

I have lived in my home over a year and after hurricane Irma I wanted to make sure that the power surges and storm didn't adversely affect my air-conditioning system. I got the Angie's List deal and I was very happy with the service. They came out on time and answered all my questions as I watched them service my air-conditioner. I've also gone with their yearly maintenance program so I won't have to worry about forgetting to get my unit checked bi-annually. I was happy with the service and I would recommend them.

Fantastic! From the time I called to schedule the appt to the end of the service and there after, everything was friendly and amazing! The scheduling lady (Desiree?) Was so nice and Gabriel the service guy was awesome and talked to me about everything he was doing. He even took pics of things that I couldn't see so that I knew what he was describing. I have to have some cleaning done so they are coming back but they scheduled a follow up appt very quickly! A++