Advanced Cooling Systems Inc

I have two checks a year, two maintenance checks. We just kind of wrote it into that because my air had gone out because the drain line had clogged up. So they just did a whole maintenance on the whole thing for the winter. I've used them several times.

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The owner was the initial contact who supplied the estimate. He explained three options for systems and the details on installation. The total cost was well documented including all applicable rebates. The service people came on time and were very professional and polite. The work they did was excellent and they were very clean as they worked inside the house. My only suggestion would be they should wear shoe guards or shoe socks that they put over their shoes as they walk in customers homes. I normally have some on-hand when I call any service people, in case they don't have their own. Other than that they did a great job and I would use them again and recommend their services.

They did " warranty" work and charged me $350.00 for less than one hour of labor. The "warranty" work did not fix the problem and they refuse to reimburse me the $350.00 They claim to charge $75 per hour labor. 

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In one visit, Andrew was able to diagnose why our Trane was shutting down and then locking out the cooling system.  After months of another installer/servicer returning and unable to solve the problem we were at the end of our rope.  We have medical issues that are made worse without air conditioning and had to get this resolved. 

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It went very well. Received a card in the mail for $20 the service. Called and asked about availability and they were ready to come out that afternoon. Instead we went with the next day. Andrew was very professional and actually arrived early (called to see if that was OK first).

Price ended up being $59 which was a little higher than some of the current offers on Angie's List, but we wanted a Trane dealer since our Trane unit is still under warranty. Our original installer (PCS) wanted $99!

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Excellent - we used them on a Mobile Home unit about 3 years ago, and so called the same salesman (John). He came out on a weekend to meet us. Did a very detailed inspection (we had two units and the two air handlers are up in the attic). Made a couple of proposals (including band-aid type fixes to get us through for a while, or just replacing the oldest, not working unit). We chose to replace both to get them up to maximum efficiency. They scheduled the install for the end of the coming week. When they found out the unit we ordered was back ordered, rather than postpone, they upgraded that unit. They told us it would take two days to install, but when they came out on Thursday to begin the install and found out that I was going to have to have kidney stone surgery on Friday, they stayed and finished up Thursday night so they wouldn't have to be in the house when we were gone.
In trying to get it completed more quickly than planned, they did miss one thing, but when we called a couple days later because we didn't think it was working correctly, they came out immediately and had it fixed by the following day.
They cleaned up after themselves. Fixed something that was weird in the attic from the previous installer (which they really would not have had to fix), and in general were great to work with. I highly recommend them.

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From the free estimate consultation to the final installation, we were completely satisfied. Jeff gave us a very thorough and complete estimate, and explained all our options and rebates. The installers were polite and courteous and kept us informed of exactly what they were doing. All of our questions and concerns were addressed and answered to our satisfaction.The extra return duct was installed perfectly and looks great. The new a/c unit and thermostat are working correctly. We received all rebates and warranties as promised.

Our HVAC system was working okay but we were concerned that it was nearing the end of its life cycle.  We contacted several companies with good Angie's List ratings and that represented several types of systems.  We had a lot of advice and some of it was contradictory.  When we sat down with the ACS representative we were very impressed with his breadth of knowledge, his concern that we get the appropriate system, and the way he worked out the pricing with various incentives and rebates.  He designed a system that would meet our needs and made sure that we fully understood all the trade-offs of the various alternatives.  By the end of our search, we were convinced that ACS was the best choice.  We have waited a year to do this review so we could see how the system performed during all the seasons and to see how ACS responded to questions and concerns.  In short, we have never been disappointed with the service and the system.  They are very professional, unfailingly courteous, always on time, and clearly concerned that we are satisfied.  Strongly recommend.

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I have been using this company for over 10 years.  They have consistently met or exceeded all my requirements.  They offer a year service contract that has them service my entire HVAC system 2 times every year for $75/ visit.   That service guarantees that I don't ever have any unexpected issues.  Eric who does all the service is a very knowledgeably tech and explains all aspects of the job as he proceeds.
The annual service is also a requirement of the A/C system manufacturers in order to maintain the warranty in effect.  A fact not many people are aware of and could be a bad surprise if a warranty item repair is needed.

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My LG air conditioning split system stopped working. ANOTHER company came and told me that the board and compressor were bad and I needed it a whole new system. I decided to ask for a second opinion and called Advanced Cooling Systems. First, over the phone I spoke to Jeff, who patiently answered all my questions for a good 20 minutes. Then Jim called me and quote me $3,950 total (labor and parts) vs $4,807 from the other company. Then I decided to pay for a service call to have one of their technicians diagnose the problem, just in case. Andrew came by, quickly assessed the error code on the system, it was running too hot and it had stopped, the reason was that the clothes dryer vent had clogged a good part of the unit. He cleaned both, the outside and inside unit I paid $128 total. I was very thankful. I will only do business with them from now on. 

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They arranged for us to get 0% financing for five years and came up with affordable payments. Curt took his time and helped to educate us rather than come across like a pushy salesperson on commission. He showed us a DVD about the ozone system and also provided us research on approximately how long the A/C savings would pay for the new unit based upon a tool they had and the current make and model of the system we had and the utility bill history for the last several years. They showed up on time, on the date they planned and set to work and had the work done in a day. Twice Curt came back to help us program the thermostat and help us learn all the features of the unit. Professional, courteous, knowledgeable, well trained. The products they have sell themselves, no pushy salespeople. Our house feels and smells and cools entirely differently, very efficiently and they made it affordable for us with the flexible financing.