A+ American Home Inspection

Excellent services. Mr. Richard Tan did the inspection and send a complete report with fotos by email 2 days after the inspection was done. He is a gentlemen and a very nice man. He personally answer all my call even out of work time. After he send the report he was available by phone to answer question related to the report. We live at Puerto Rico and the property to buy is in Lakeland. We did not know persons over there that can give us reference to hire a good Home Inspector. This was our first experience with Angies List and was a truly help finding the perfect service and the best price too!!. Thank you Angies and thank you Mr. Tan because now we are buying with the confidence you work give us. Excelente servicio. El Sr. Richard Tan nos envió por email el informe de la Inspección, muy detallado y con fotos a tan solo 2 dias de haber realizado una completa inspección. Todo un caballero y muy considerado. Contestó personalmente todas nuestras llamadas aun fuera de horas laborables. Después que concluyó su trabajo me respondió llamadas para aclararme dudas de los hallazgos en la propiedad. Vivimos en Puerto Rico y estamos comprando en Lakeland de manera que no conocemos a nadie que nos pudiera dar referencias para un buen Inspector de Hogares. Esta fue nuestra primera experiencia con Angies List y realmente fue de mucha ayuda para encontrar el servicio perfecto y al mejor precio!!! Gracias Angies List y gracias Mr. Tan porque gracias a su trabajo ahora estamos comprando con la confianza de conocer los problemas de la propiedad que necesitan ser corregidos.

He performed a complete home inspection for a new purchase and found LOTS of things that needed to be fixed before I could go to closing. I appreciated what the inspector did because he took photos, provided the codes (details) for code violations, and he was thorough and fast. I would hire him again.

His inspection cost $350 and was inadequate. He did not inspect the roof. His"report" consisted of photographs with arrows drawn to "potential" water intrusion areas, but no written report. After our experience with Mr. Tan we contacted a number of other companies, all of whom conducted more thorough assessments of the building. He documented the type of mold and charged another $625 for lab results that were later determined to be irrelevant and unnecessary. Once we contacted remediation companies we learned that a written protocol from a certified inspector is required before any work can start. We also learned that the lab reports were unnecessary since the mold was already visible. I contacted Mr. Tan and asked for a written inspection report and he argued that it was unnecessary. He ended the call, and thereafter did not take any phone calls from me until today. We had to pay for another company to inspect and issue the required protocol. Only then could we contract with a mold remediation company to clean our unit. Now that we have used other companies to assess and remediate our unit, we realize that Mr. Tan's charges were extremely high, especially considering that much of his work was either unnecessary or inadequate. I called him today to let him know that. UPDATE: I called him to let know that the charges were extremely high and that we would like some of our money back. At which point we ended the conversation. The next day we received "Good morning, you should hear from my lawyer. I am going to sue both of you. I hope you have many assets, good day." from our standpoint he should not be used for any kind of mold assessment. UPDATE 4-25-15: We would just like to make it clear that we followed the advised of the second mold evaluation company that we had out. It took a few weeks to get this taken care of but we did removed the tenant's under the advised of the second company and had the mold re-mediated.

He was on time and took his time doing the inspection. Over-all though he did a good job and price was very fair, I would hire again.

Inspector arrived at home in a new Cadillac and took a ladder out of the trunk. He went to inspect the home, which took about an hour. After reviewing the report, I seen nothing major on it, only wildly potential problems. All of the thumbs down on the report, in my opinion, were just to justify his presence at the home. In other words, not a thorough in depth inspection. After getting quotes on homeowers insurance, I had to submit the home inspection report for a wind mitigation discount. I was informed by the insurance agents that the home inspction report was made on a outdated form and had been outdated for some time. I contacted the inspector and informed him that the form he submitted was outdated. He disagreed and insisted it was current. He subsequently obtained a current form and resubmitted it. After reviewing the new form, the insurance agent noticed that he hadn't checked the appropriate box for my wind mitigation insurance discount as the city permit indicated that it had the requirements for a discount. The inspector, again, disagreed, stating it had not. A subsequent review of the pictures of the roof structure, which he took, indicated that in fact, the braces for a wind mitigation discount were installed. He then approved the inspection report error and corrected it. If it wasn't for an experience insurance agent, it would have cost me 15% more for my homeowners insurance. Needless to say, I obtained my insurance from him. In my opinion, the inspector didn't know his job very well and wasn't current with all the building codes, forms involved in the inspection process. I have had numerous home inspected in the past, this wasn't the best by far. Mr. Tan was a very pleasant man but not a very good inspector.

Was acceptable.

Overall we were pleased with the way he worked and the amount of info he was able to provide as he worked his way thru the inspection.

I was closing on a new and had a lot of quality issues with the builder as they were trying to rush through finish the house before closing. I called Richard of A+ American Home Inspectors and told him that I was closing in two days and needed our home inspected before we closed. I had called two other inspectors and only one returned my call and the other said that they couldn't come out for a least a week or so. Richard came the next day and gave our home a thorough inspection and found some items that I presented to the builder to resolve. Richard was great, and added a bit of humor to the inspection along with professionalism. They were a bit costly, but it was worth it, and I had a detailed report for the builder if any issues came up. Richard was able to provide me with a written inspection report the day of closing.