About us
No move to small or big. With over 35 years of combined industry experience under our belt, we are your first choice for excellent customer satisfaction. We are locally veteran owned and operated and our professionals are always prompt, clean, and friendly every step of the way. Call us today for a free estimate! We look forward to working with you!
Business highlights
Veteran owned and operated
Family owned & operated
Emergency services offered
LGBTQ+ Friendly
5 years of experience
Services we offer
All kinds of moves, Piano moving, Gun Safe Moving
Services we don't offer
Commercial & residential
Amenities
Emergency Services
Yes
Free Estimates
Yes
Senior Discount
5%
Accepted Payment Methods
- American Express
- Visa
- Discover
- MasterCard
Our recent projects
- 5
Assorted photos uploaded by Forward Moving and Storage
Reviews
4.7168 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 8% | ||
| 3% | ||
| 2% | ||
| 3% |
Filter reviews by service
Showing 1-25 of 168 reviews
Charles H.
Mar 2024
Moving
Thanks for the help
Terri M.
Feb 2023
Moving
The men were on time and were professional and hard working.
Micael F.
Jan 2023
Moving, Apartments
Everything was seamless and everyone was nice and friendly. Would recommend to anyone!!!
Tammy T.
Jan 2023
Moving
They went above and beyond and are great moving guys. They were professional, courteous, respectful very affordable, and I recommend them 110%.
Lyne S.
Jan 2023
Moving
Awesome - very professional and fast.
Tammy T.
Jan 2023
Moving
Forward Moving and Storage were amazing and helpful in EVERY way! They are reliable and display complete professionalism as well as very kind and courteous. I recommend them 110% for all your moving and storage needs!
Response from Forward Moving and Storage
"Thank you for being such a good customer to work with."
Mary G.
Jan 2023
Moving
Fantastic!
Response from Forward Moving and Storage
"Thank you for going with us it was a pleasure to move you."
Gisela A.
Mar 2019
Moving
My family has used their services various times and they are fantastic. Price was reasonable and service was excellent.
William L.
Oct 2017
Moving
very great company, the movers padded and wrapped all my furniture.moved my belongings out incredibly quick and very carefully. Miguel and his crew were amazing i will use them again and again they make moving day easy.
Kristen M.
Oct 2016
Moving
The quoting process was great and the staff was awesome and very understanding of my needs. I had issues with my closing last minute and ended up needing to store my items on the truck over night. There was an extra fee, but it was extremely reasonable and fair considering my situation. The Movers they sent were extremely friendly and careful with my items. I would recommend this service!
Charles G.
Aug 2016
Moving
Disaster. Young incompetent crew. Team leader told us he never had damage in 7 years of moving, which is not likely. The third and apparently newest team member made many trips without carrying anything-wandering around. Possessions were not treated with care. We had plenty of blankets but for example, they would roll 4 wood table legs together in a blanket, instead of separating them with the blanket. Of course they banged together and damaged each other. When leaving the team leader made a disrespectful remark. Several items damaged and had to chase after the company for any settlement. After a while, Jason's cell number changed and the office would not answer emails or phone messages. I went to their mailing address and it is a mail drop, a former gas stationing a low rent area of town. This is a budget operation that expects their maximum exposure to dame is the amount of the move. The attitude displayed in small claims court made to clear to me that the good service provided while the father was alive is a thing of the past. We should be able to do much better with another form than this level of "service".
Response from Forward Moving and Storage
"Ms. [Member Name Removed] and Mr. [Member Name Removed] I apologize you had an unpleasant experience and we wish no damage happened during your move. Unfortunately with the inherit risk of moving sometimes damage does occur. I know you have received several copies of our contract in the past, not only in person on your previous moves, but via email in the damage packet. We do not hide the fact that our liability is .60 per pound, per item, It is Bold and underlined. Our contact is also up for display on our website. Every Local moving company I know has the same .60 per pound, per item contract. I welcome you to call around and ask other companies. Additional Insurance can be purchased through other companies such as Baker International and Moving Insurance.com. When Mr. [Member Name Removed] first called about this damage, he complimented the movers and stated "these things happen". I understand that you all are upset that you lost your small claims case with us and that is why each of you are leaving unfavorable reviews about us on every site possible and now bashing the movers . In court we were willing to refund your entire move cost and Ms. [Member Name Removed] exact words were "If I don't get full cost of items I would rather get nothing". I think we have been more then fair with you. Once again I apologize that the situation has come to this. As a company we do over 50 moves a week and we have less than a 2% damage record."
Dawn B.
Aug 2016
Moving
we used this company 3 times. the first 2 times the movers were punctual, courteous even though some minor damage was done to our belongings, thet company repaired and made good on the damages. The 3rd time, they sent young inexperienced, irrespnsible kdis who damaged a brand new dryer by standing on it, dropped a brand new TV still in its original packaging and a leather footboard. The movers show up while they are on the clock, shove a contract under your nose and want you to read the fine print BEFORE they start moving anything. part of the find print is they will only reimburse $.60/lb of damages. We had $1600 in damages and they paid us $96.
we had no reason to believe this company would not pay for damages because they paid in the past and certainyl was over and above the stipulations in the agreement.
Previously, they repaired a 40 lb desk that cost $75. They repaired a light fixture and switch that together weighed less than 10 lbs but reimbursed us $150.
Now we find out the original owner, the father, has passed away and the kids are running this company into the ground. The contract they are using and the way they are presenting it to the cusotmer on MOVING DAY, and won't move anything until it is signed should be illegal. Shameful business practices, almost fraudulent.
we had no reason to believe this company would not pay for damages because they paid in the past and certainyl was over and above the stipulations in the agreement.
Previously, they repaired a 40 lb desk that cost $75. They repaired a light fixture and switch that together weighed less than 10 lbs but reimbursed us $150.
Now we find out the original owner, the father, has passed away and the kids are running this company into the ground. The contract they are using and the way they are presenting it to the cusotmer on MOVING DAY, and won't move anything until it is signed should be illegal. Shameful business practices, almost fraudulent.
Response from Forward Moving and Storage
"Ms. [Member Name Removed] and Mr. [Member Name Removed] I apologize you had an unpleasant experience and we wish no damage happened during your move. Unfortunately with the inherit risk of moving sometimes damage does occur. I know you have received several copies of our contract in the past, not only in person on your previous moves, but via email in the damage packet. We do not hide the fact that our liability is .60 per pound, per item, It is Bold and underlined. Our contact is also up for display on our website. Every Local moving company I know has the same .60 per pound, per item contract. I welcome you to call around and ask other companies. Additional Insurance can be purchased through other companies such as Baker International and Moving Insurance.com. When Mr. [Member Name Removed] first called about this damage, he complimented the movers and stated "these things happen". I understand that you all are upset that you lost your small claims case with us and that is why each of you are leaving unfavorable reviews about us on every site possible and now bashing the movers . In court we were willing to refund your entire move cost and Ms. [Member Name Removed]'s exact words were "If I don't get full cost of items I would rather get nothing". I think we have been more then fair with you. Once again I apologize that the situation has come to this. As a company we do over 50 moves a week and we have less than a 2% damage record."
Gail A.
Jul 2016
Storage
We were very pleased with our move today. Ricky, Eddie and Miguel were on time meeting us at the storage unit and got right to work. First they checked to see which items needed to be moved. This included some antiques, delicate items and oversized shelving units. They were very careful moving everything into the truck, wrapping and securing items. They followed us to the new location, although they knew how to get there. We could see that they were careful going around turns and driving the speed limit. When we arrived at the new location, they were very efficient and helped us make the most of the new storage space. Nothing was damaged. They were done in just under two hours and we are very pleased .
Carel S.
Jul 2016
Moving
Not very well. The movers seemed disorganized and it took awhile to load the truck. But they arrived at the new location quickly and seemed more organized unloading. They hit us up for a tip saying the agree-upon payment didn't cover gratuities. Afterwards we noticed an end table took a big hit on the front and a bedroom bureau mirror (large and framed in wood) was missing. We've made several calls to the company that promised they would check their warehouse for the missing mirror and if they couldn't find it would provide us with a claim form. That was weeks ago. Now they won't take our calls at all. No mirror, no claim form. I would never use this company again, will probably report to the BBB, and do not recommend to anyone.
Carel S.
Jul 2016
Moving
Not very well. The movers seemed disorganized and it took awhile to load the truck. But they arrived at the new location quickly and seemed more organized unloading. They hit us up for a tip saying the agree-upon payment didn't cover gratuities. Afterwards we noticed an end table took a big hit on the front and a bedroom bureau mirror (large and framed in wood) was missing. We've made several calls to the company that promised they would check their warehouse for the missing mirror and if they couldn't find it would provide us with a claim form. That was weeks ago. Now they won't take our calls at all. No mirror, no claim form. I would never use this company again, will probably report to the BBB, and do not recommend to anyone.
Larry S.
Jun 2016
Moving
unknown
Julianne F.
Mar 2016
Moving
I did not have a good experience with them. I feel like they totally did a bait-and-switch with the prices and then, the mover was just rude. His co-worker was fine. Unfortunately, I have used them in the past and they have been fine, but this last time was not good. It ended up costing us an extra 300 bucks. The initial price was good, but then, that added on. I would tell a friend to double check their prices and get everything in writing and double check it again.
Jerad R.
Mar 2016
Moving
unknown
Sheila W.
Oct 2015
Moving
.
Response from Forward Moving and Storage
"Hi [Member Name Removed], As a company we strive for 100% customer satisfaction. If there is something we need to work on I would be happy to resolve any issue that you have. However I am not finding your name in our database and I do not see any other move on 10/15 that is even close to the $1500 amount you stated. Once again if we did do your move I would like to talk about the issues you had, but I think you may have the wrong company. Please let us know. Thanks! Jason Toledo"
Beth V.
Sep 2015
Moving
Did not use - was for my daughter who was out of their service area. Only writing this review because the website won't leave it alone, and I'm tired of seeing the reminder every time I log in.
Sue W.
Aug 2015
Moving
unknown
TIMOTHY S.
Aug 2015
Moving, Home Staging
My wife and kids had just left to take the TV's over to the new unit and meet the Bright House Tech. She calls me and tells me that she just saw "Apartment Movers" big-truck turn down the service road. I took this as my queue to start heading downstairs to move the car and blockade reserving the 2 front spots closest to the elevator.
They arrived within the time window of 1-3pm. They got busy the moment the walk-through was done. My family packed and sealed everything in boxes, 1/3 of those were lining the exterior hallway next to the elevator. Ricky and Mayo started loading boxes in the elevator. Robert took care in wrapping up our new (1-week old) Living Rm furniture and of course the older dresser, chest of drawers, & mirrors. The timeframe I was bugeting was about 1.75hrs to load the truck, 15 minute drive, 1hour unload. 3-hours bugeted (With that, I was bugeting to tip $100 - 125). So here we go.
Mayo and Robert was moving the furniture into the elevator, Mayo would ride the elevator down to Ricky and load the items into the truck. As they were doing this I was loading some breakables and electronics into my car. They then started to load some of the larger items. Ricky MUST BE pretty good at Tetris because the back of the truck was packed tight from floor to ceiling. I continued to clean up back in the bedrooms while they were doing their thing.
After stacking up some boxes next to the elevator with Robert and grabbing Mountain Dews I notice it's been about 45-50 minutes since we started. We go downstairs, I ask them what they think the estimate is to finish loading.? Ricky says: about 2 hours, maybe a little more...
The loading of the truck was going much slower than I anticipated; maybe because the time the elevator was taking - coupled with the light rain we were experiencing? Whatever the reason I am glad to help however possible. Robert and I staged everything else to go down the elevator while they could stay downstairs an load everything.
It took us about 2.5 hrs to pack the truck. The drive about 20 minutes and about 1 hour to unload. 4.15hrs total. When it was all done I was thankful that Apartment Movers/GoMoving handled my move. I wish to tell everyone that Robert, Ricky, and Mayo from (GoMoving) via Apartment Movers.com were very professional. I only had about half of what I hoped to tip them left in my wallet after paying for the move.
My final thoughts are 10 out of 10. This move took more than I bugeted but am extremely happy with the results of everything in my home being in the room it was intended to be in. Also, they did not hit the walls with anything as they were moving in/out and that is huge. I Will ask for them again the next time, and you should do the same. -Steve S. Orlando, FL
They arrived within the time window of 1-3pm. They got busy the moment the walk-through was done. My family packed and sealed everything in boxes, 1/3 of those were lining the exterior hallway next to the elevator. Ricky and Mayo started loading boxes in the elevator. Robert took care in wrapping up our new (1-week old) Living Rm furniture and of course the older dresser, chest of drawers, & mirrors. The timeframe I was bugeting was about 1.75hrs to load the truck, 15 minute drive, 1hour unload. 3-hours bugeted (With that, I was bugeting to tip $100 - 125). So here we go.
Mayo and Robert was moving the furniture into the elevator, Mayo would ride the elevator down to Ricky and load the items into the truck. As they were doing this I was loading some breakables and electronics into my car. They then started to load some of the larger items. Ricky MUST BE pretty good at Tetris because the back of the truck was packed tight from floor to ceiling. I continued to clean up back in the bedrooms while they were doing their thing.
After stacking up some boxes next to the elevator with Robert and grabbing Mountain Dews I notice it's been about 45-50 minutes since we started. We go downstairs, I ask them what they think the estimate is to finish loading.? Ricky says: about 2 hours, maybe a little more...
The loading of the truck was going much slower than I anticipated; maybe because the time the elevator was taking - coupled with the light rain we were experiencing? Whatever the reason I am glad to help however possible. Robert and I staged everything else to go down the elevator while they could stay downstairs an load everything.
It took us about 2.5 hrs to pack the truck. The drive about 20 minutes and about 1 hour to unload. 4.15hrs total. When it was all done I was thankful that Apartment Movers/GoMoving handled my move. I wish to tell everyone that Robert, Ricky, and Mayo from (GoMoving) via Apartment Movers.com were very professional. I only had about half of what I hoped to tip them left in my wallet after paying for the move.
My final thoughts are 10 out of 10. This move took more than I bugeted but am extremely happy with the results of everything in my home being in the room it was intended to be in. Also, they did not hit the walls with anything as they were moving in/out and that is huge. I Will ask for them again the next time, and you should do the same. -Steve S. Orlando, FL
Sharon H.
Jul 2015
Moving
Prompt, Professional, Courteous, Clean, Hard Working and
Concerned Movers! The two guys were awesome, I was shocked at the efficiency. OUTSTANDING!
Concerned Movers! The two guys were awesome, I was shocked at the efficiency. OUTSTANDING!
Caparice P.
Jul 2015
Moving
Well they were on time and very helpful and kind. I do think $250 was a lot for two hours but that's just my opinion. But the movers were quick and were done in an hour. I paid for two so not bad. . .Will use them again!!!
Manu K.
Jun 2015
Moving
Excellent, on time, called to confirm, took care of all our furniture and breakables.
Licensing
Insured
Licensed*
Trade License Number
IM3542
Trade License Locale
FL
Trade License Authority
Florida Department of Agriculture and Consumer Services
Trade License Expiration
11/22/2023
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Forward Moving and Storage is currently rated 4.7 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
Forward Moving and Storage accepts the following forms of payment: American Express, Visa, Discover, MasterCard
Yes, Forward Moving and Storage offers free project estimates.
No, Forward Moving and Storage does not offer eco-friendly accreditations.
Yes, Forward Moving and Storage offers a 5% senior discount.
Yes, Forward Moving and Storage offers emergency services.
No, Forward Moving and Storage does not offer warranties.
Forward Moving and Storage offers the following services: All kinds of moves, Piano moving, Gun Safe Moving
Commercial & residential