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CREATIVE FLOORS

Wood Flooring - Refinish - For Business, Wood Flooring - Install or Completely Replace, Flooring - Install, Repair, or Refinish,

About us

LICENSE #3115001288. ADDITIONAL EMAIL: [email protected]

Business highlights

26 years of experience

Services we offer

LAMINATE AND HARDWOOD AND VINYL FLOORING., PORCELAIN AND CERAMIC TILE, SALES AND INSTALLATION OF CARPET

Accepted Payment Methods

  • CreditCard
Reviews
4.853 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
8%
3
0%
2
4%
1
0%
Showing 1-25 of 53 reviews
Roger M.
Jun 2020
5.0
Yes, I recommend this pro
$4,500
We needed carpet for our two bedroom condo. I checked Google and Angie’s List and generally the internet sites for places that sell carpet. I determined that “Creative Floors” had the most consistent good reviews. We live in the Conway area so we went to the south Orlando location. It had a very wide array of colors and grades of carpet, and vinyl etc. We wanted a middle grade carpet and they had a good selection. Our sales person was Chris. He was excellent. He asked question of grade, price range, and color and then showed us what samples he thought would meet our needs and then left us alone to look at, touch and discuss the selections. He gave us some samples to take home. We came back a few days later and bought one. Two weeks later the installers arrived. Those people work hard. The two men did an excellent job and were very neat and when they left it was vacuumed and looking great. The price was reasonable for quality carpet and my wife and I are very happy with the experience and we will recommend Creative Floors to friends. Their phone is 407-205-0313.
Response from CREATIVE FLOORS

"[Member Name Removed], Thank you so much for your kind words and your business! We appreciate you and hope you enjoy your new carpet!!"


Jeremy H.
Aug 2019
5.0
Yes, I recommend this pro
$17,000
Creative Floors finished our new tile floors yesterday and we could not be happier! From the first meeting with Carl at the showroom to saying goodbye to our wonderful installers, the process was smooth and flawless. Carl is knowledgeable, helpful, kind and caring. He was never pushy as the floors sell themselves. The showroom is packed with options. We chose 5 different tile patterns for our home. The installers [Marcel, Carlos and Juan] were always on time, finished the job ahead of time, incredibly meticulous, clean, kind and caring. They treated the job as if they were working on their own home. These guys are the best!! Many thanks to Creative Floors! I cannot recommend them highly enough!!
Response from CREATIVE FLOORS

"Hi [Member Name Removed], Thank you so much for your business! We are so happy that you are satisfied with your new tile floors and the installation team! You were in great hands with Carl and we appreciate your kind words! Enjoy your new flooring and thank you again!"


Pam S.
Oct 2017
5.0
Yes, I recommend this pro
It went really good, very neat, knowledgeable and did a nice job.

Milburn B.
May 2017
5.0
Yes, I recommend this pro
$9,000
.

Sheri G.
Sep 2016
5.0
Yes, I recommend this pro
$20,000
Excellent job did everything in 2 weeks. Excellent work and clean.

Johan A.
Sep 2016
5.0
Yes, I recommend this pro
$2,700
Had a great experience with Creative Floors. Employees were helpful and their prices very competitive. Installers came on time and did a great job.

Gregory E.
Nov 2015
5.0
Yes, I recommend this pro
$10,000
installed hardwood floors and stairs. we noticed some blemishes and they came back within 24 hours to fix. did a good job

Dennis D.
Aug 2015
5.0
Yes, I recommend this pro
$1,500
Great!

Patrick Y.
Aug 2015
5.0
Yes, I recommend this pro
unknown

Robert F.
Aug 2015
5.0
Yes, I recommend this pro
$5,500
We worked with Bob to purchase 1500 sq ft of tile.  He was great to work with and had our supplies ASAP.

Beth C.
May 2015
5.0
Yes, I recommend this pro
$3,000
.

Louis B.
May 2015
5.0
Yes, I recommend this pro
$4,800
unknown

James H.
Feb 2015
5.0
Yes, I recommend this pro
$4,900
unknown

Trini & Shannon T.
Dec 2014
4.0
$12,000
unknown

Charles P.
Nov 2014
5.0
Yes, I recommend this pro
$11,000
 From start to finish I was very satisfied with the service provided by Creative Floors.  Carl, the sales person was excellent to work with, assisting us in finding quality products at a reasonable price.  The installers were great, friendly, on time and provided quality work.  Like any job this size, there were a few very minor issues but Creative Floors dealt with them fairly.  I have and will continue to recommend them to others.

Karen P.
Sep 2014
5.0
Yes, I recommend this pro
$7,000
unknown

Jonathan C.
Jun 2014
5.0
Yes, I recommend this pro
$1,300
unknown

Eric H.
May 2014
5.0
Yes, I recommend this pro
$14,250
My wife has been wanting to replace our contractor grade
carpet and tile flooring in our home for years now. We began to look around at
the pricing of the big box retailers and some other local shops. We asked our
neighbors who they had all used and if they?d recommend them or not. We got a
few who would not recommend their companies and even one who obtained a refund
after their company failed to show up for the install and switched to Creative Floors.
We were able to see the work before and after and that pretty much made up our
mind on who to choose. Next on our list was price. Creative Floors was
reasonable, but not the lowest in town. They worked on their price with us to
come down to match a competitor and our budget.
In the end, they replaced nearly 1,200 sq. feet of flooring
with plank tile and almost 1,000 sq. feet with laminate, including some intricate
stair work which other companies had said they couldn?t do. The installers were
friendly, up-front about do?s and don?ts and gave us a real approximation on
how long the job would take to complete. Anytime there was a question about how
we wanted to handle a certain area, they asked us for input rather than making
the decision on their own. This allowed us to get the exact install we wanted
and kept the wife happy!
Overall we?re very happy with Creative Floors and the couple
of small fixes afterwards were handled promptly and to our complete
satisfaction. They didn?t just write us off once they were paid and their
quality of work and professionalism definitely stands tall.

DAVID M.
Apr 2014
5.0
Yes, I recommend this pro
$3,200
unknown

Judy D.
Apr 2014
5.0
Yes, I recommend this pro
$30,000
We were referred to this company by the previous owner of our home.  Undertaking a huge renovation while living 5 hours drive away was daunting.  We spoke with Carl, who helped us immensely in a number of ways.  We had carpeting to choose and he had a great eye for color.  The cherry wood was already selected.  We had two bathrooms that needed to be gutted and all the tile replaced.  Again, Carl has impeccable taste and steered us toward choices that were exactly what we had in mind.  He took pictures with his cell, sent them to us and that's how we made our choices!  A bit unorthodox but it worked.  They began the job in our absence, under his supervision, and we were delighted with the bathrooms.    The carpeting and wood floors were being installed on the day we arrived.   When the carpeting was pulled back, it was obvious that leveling cement would have to be poured in two rooms so that the wood could be laid properly.  It was done without fanfare and the floors went down the following day.  Also, the two gentlemen who so nicely laid the carpet came out the next day and vacuumed all the carpet remnants left from the installation.  All the men were polite, pleasant and very accommodating.  Carl and his teams of merry men pulled it together perfectly!  A couple of weeks later, we had a small "bleed" through a grout line and they were there to re-do it within 48 hours.  That's good customer service.  We highly recommend Creative Floors and are certain you won't be disappointed.

Bill V.
Dec 2013
5.0
Yes, I recommend this pro
$2,000
They responded very well, they were there when the said the would be, installed the product as they said, no attempt at an up charge.

Kory S.
Jul 2013
5.0
Yes, I recommend this pro
$720
Fantastic service.  Bob (the owner) is a great guy!  Very knowledgeable and gave us great advice.  Price is well above competitive (I did shop around) and offers brand name carpet.  Creative floors is very flexible as we could not install on our original proposed date so, Bob worked with us to find another sooner date that worked out perfect for both of us. 
Install crew was efficient and fast.  Did great work.  Will have another room for them as soon as I get more money.

Michael O.
Jun 2013
5.0
Yes, I recommend this pro
$4,000
The appointment for the carpet was fantastic.  Very responsive and worked with us to reduce the cost by finding extra savings.  The subcontractors were also great.  On time and stayed late to make it a one day deal.

ROSALIND B.
Jun 2013
5.0
Yes, I recommend this pro
$7,200
Creative Floors had a very good selection of high quality carpet in its Casselberry showroom.  We found just the special color we were seeking.  Bob Hapka arranged for an estimate; helped us to order our carpet, Mohawk World of Luxury; and scheduled the installation on a day convenient for us.  His crew, Roger and John, worked incredibly hard to install our carpet in a single day.  They did not complain about having to move a lot of very heavy furniture and other items.  The new carpet looks great.  We also had Creative Floors cut and bind remnants into throw rugs, which they did in a very timely fashion.  This is the place you need to come for expert help with flooring.

Debbie P.
May 2013
1.0
waDid not install.
Response from CREATIVE FLOORS

"I want to apologize for the problem [removed member name] had trying to schedule an appointment. The owner did have some recent doctors appointments and did have a conflict with the first appointment he made with her and did reschedule. Missing the appointment was not intentional in any way. We try to provide the best customer service possible to make sure each and every one of our customers are happy and in most instances go far beyond expectations! We whole heartedly apologize this was not the case with [removed member name] and are very sorry we disappointed her so. We have since gotten some help at that location as to not spread him quite so thin and to make sure this doesn't happen in the future."

Showing 1-25 of 53

Licensing

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FAQ

CREATIVE FLOORS is currently rated 4.8 overall out of 5.
CREATIVE FLOORS accepts the following forms of payment: CreditCard
No, CREATIVE FLOORS does not offer free project estimates.
No, CREATIVE FLOORS does not offer eco-friendly accreditations.
No, CREATIVE FLOORS does not offer a senior discount.
No, CREATIVE FLOORS does not offer emergency services.
No, CREATIVE FLOORS does not offer warranties.

Contact Information

830 SR 436, Casselberry, FL 32707

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