Certified Restoration

I am listing my house for sale. The wood flooring had water damage, gouged or missing pieces, and surface damage. I had numerous flooring professionals in for quotes. Robert at Certified Restoration was the only one who said he could repair and refinish the flooring. Others quoted me double the amount to replace the hard wood with vinyl. My hardwood floors came out gorgeous and will be a major selling point when I list. Thank you Robert and Certified Restoration for making old floors new again.

Allegedly, Robert placed sealant on the outside of my home that was allowing water to seek in and damage my hardwood floors. He did place equipment in the affected area to dry out my floors. This was done in Aug/Sep 2021 timeframe. I was charged $582.00, which Robert was more than willing to drive to Winter Garden to pick up. did not receive a warranty. On Christmas Day, I noticed water damage in the exact area that was repaired. Wink Wink. On Thursday, January 20th, I notified Robert that the area was once again, saturated. I stated in my text message that I did not want to use his services, just to inform him that the work performed or not, was subpar. And Robert, being the astute businessman that is mentioned in the previous reviews, totally ignored me. I have to wonder why. But I am certain I already know. The job was only worth $582.00 vs $12K. A rating of -10 was not an option.

Certified Restoration came to my house in Okeechobee after a fire. They got everything cleaned up nicely, they rebuilt everything that needed it and their team went above and beyond .They worked directly with my Insurance Company. As a result things went smoothly with a minimum of inconvenience to me. I highly recommend Certified Restoration!

Overall, did a wonderful job on some things. The team went above and beyond. Robert worked hard to help me thru this difficult time, working with my adjuster to take care of all that was lost.

Robert was very professional and did a great job with restaining our floors after we had water damage. His price was fair and they got the work done very quickly in one day. I would recommend him to anyone who needs to restain their hardwood floors.

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Robert did a Surbub effort in matching the wood floors to make our home look like a Million Dollars! He really pays attention to details to make your floor perfect!

A very delightful gentleman.

We are very pleased with the job. Our hardwood floor surface showed footprints constantly and it was driving us crazy. Robert was able to restore the finish and now we can finally enjoy our beautiful floors. We would definitely recommend this company. We appreciate Robert's honest recommendations, great communication and professionalism.

Not reliable.....promises to start one day and doesn't show until two days later. Stated would be finished in approximately 5 days...finished 13 days later. Left trash in the yard, grindings from the floor sanding coating many surfaces and applied polyurethane over dirt, stains of unknown origin that occurred after the floor sanding and paint fragments. Finally, uneven application and the finished product does not have a professional appearance. I showed the imperfections to the contractor prior to his departure, sent photos after the fact and he has not communicated further with me. I would not recommend this contractor.

Did an absolutely remarkable job repairing damage - couldn't tell there'd be any problem after he finished & then 'polished the entire floor leaving it sparkling. Was thorough neat & left no mess during or after the work. Was very easy to tlak to & gave us great service.

Robert is unprofessional about his business, also took a long time to start the job. Work was delayed for A/C unit. Seems he left the country and threw the job on a friend(Roofer) who then decided he can't do the job. Have to hire someone else for the job....Started out like a champ, ended up being a chump. Sorry I paid upfront, will be getting a full refund....Enjoy Spain

Robert did a thorough job in fixing the squeaks under the carpeted floor. When we set up the appt, he knew exactly how to remedy the problem. We were very pleased with his work & would highly recommend this company.

Not now

Completed the job.

Robert was very professional, and did an awesome job!! We could not be more pleased with his Workmanship in restoring our wood floors to its original beauty! Thanks Robert for a job well done!! Highly recommend to anyone in need of these services.

They were reliable, hard working, and courteous. Lenick the lead and his helper worked very hard to fix the floor. I’m very happy with the outcome. Thank you

Lennick and his assistant did an outstanding job! Very professional, and the final product was even better that expected. I would highly recommend them to anyone who desired a new hardwood floor!

I was able to get an estimate quickly and the workmen came out within a few days. They were polite, professional, did great work and cleaned up after themselves. I will use Certified Restoration again if I need similar services.

They are very busy these days and easily forget the things they promised to do.

I hired Certified Restoration initially to repair a small area of my laminate flooring that was damaged by water spilling from my air conditioner unit. It was very minimal damage and I probably could have dried and repaired the area myself. I can't place all of the blame for my dissatisfaction on Certified Restoration because I committed 2 big mistakes: I didn't insist on a written estimate BEFORE work was initiated and I let Certified Restoration convince me that I needed to file an insurance claim. I regret dearly both these mistakes dearly because the cost of repairs was much more than I expected for minimal damages (Certified Restoration also had to negotiate costs with my insurance company). I feel that an avoidable home insurance claim was filed which may eventually lead to high insurance premiums. Although the quality of work was fine, the pricing, fact that I was NOT given a written estimate before work was initiated and convinced that I should file an insurance claim for minimal damages makes me feel that I could have gotten a better value for money with another company.

They arrived on time and completed the job in one day. Very satisfied!!!!

The initial visit -on time. The damage was limited to a hall and small area in the living room. I had the replacement wood. He repeatedly told me how hard this was going to be. He quoted a price which I thought was high, We settled for a the price which was $100 less. I got the feeling that the job was too small. He suggested that I call the insurance company to report a claim. I told him the insurance company had replaced these floors and I didn't want to report a claim., The date for the work to begin, no show. I called to find out what happened, I was told his child had a tooth knocked out. I can appreciate that. For a week, I didn't hear from them. I called once more and they sent a young man out and he did a great job in a timely manner. The job was finished. Finally. I would not recommend or hire again.