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Storm Solutions Inc

Hurricane Shutter Service, Window Service, Door Service,

About us

Storm Solutions, Inc. is a fully licensed and insured general contractor -- with in-house architects and interior designers if needed -- or we will work hand in hand with yours! Storm Solutions is committed to protecting your home or place of business. As manufacturers and distributors of hurricane protection products and glass and mirror solutions, we install and service the highest quality hurricane shutters and impact windows "Made in America" throughout Southwest Florida. Our service extends to new installations, replacements, repairs and service calls. Storm Solutions services all property types, from residential to shopping centers, retail stores, office buildings, warehouse properties, high-rise properties, hospitals, schools, and other specialty properties. Please contact us to learn more about how our services can help you. Our staff is ready to answer all of your questions and you will receive a professional, courteous, timely response, as well as a competitive price quote for your project – large or small. Licenses- general contractor #CGC1520136, home inspector #Hi5085. Additional email address- [email protected]

Business highlights

20 years of experience

Services we offer

**Commercial and Residential Services**Hurricane shutters (design, manufacturing, & installation). Roll downs, accordions, panels, blinds, retractable awnings, Hurricane screen, impact windows & doors, window repair, seamless gutters, screen enclosures, screen repair, shower & bath enclosures, framed shower doors, frameless shower doors, lanai enclosures, custom mirrors, commercial storefront, garage doors, glass cutting, remodels.

Amenities

Eco Friendly Accreditations

Yes

Free Estimates

Yes

Accepted Payment Methods

  • American Express
  • PayPal
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.555 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
13%
3
2%
2
7%
1
4%

Filter reviews by service

Showing 1-25 of 55 reviews
Thomas B.
Oct 2017
1.0
If anyone has done or is thinking of doing business with this company owned by Jimmy Hawley...........BEWARE!! They installed Hurricane Windows, a full Pool Cage, and 3 motorized Storm Shutters on my Lanai. In total, over $50,000. Products are good. Workmanship was good, but service is NON EXISTENT. When I called them to do some minor repairs from hurricane Irma, I was first told that I was put on the schedule. A week later when I followed up, I was told by Robert that it would be November or December before they could get to me. Not happy with that, I asked at that point to speak to the owner. I was transferred to Jill who informed me that they would not be doing any of this work. OK.....it went from Nov or Dec to not at all in 15 seconds. The owner refuses to call me and I was hung up on. The name of the company is Storm Solutions, 1338 Del Prado Blvd in Cape Coral. Jimmy Hawley.......I hope you are reading this. BEWARE of the promise for service!!
Response from Storm Solutions Inc

"Previous Customer, Thank you for your review in response to your service request for Hurricane Irma damage which affected all of SWFL. The reason you have not heard back from us is because you have made threats to not only me, but also my team and as the business owner I will not tolerate it. Respect goes both ways. I have always stood behind my products, services, and my team and will continue to do so. Bullying will not be tolerated and threats will not be rewarded with my attention. James Hawley- President Storm Solutions, Inc."


Linda R.
Feb 2017
5.0
Yes, I recommend this pro
$1,600,000
They were professional and responsive to our requests. I would have no problem recommending them to anyone else.

Tracy J.
Oct 2016
4.0
Yes, I recommend this pro
$4,600,000
I contacted 4 companies that were listed with Angie's List. Every company was very punctual and responsive when contacting and sending someone to our home to give us an estimate. This was a little difficult to coordinate since we live outside the country. After getting to know each person/company a little bit we decided to go with Storm Solutions and Jimmy. Unfortunately they were the most expensive by several thousand but they appeared to be the most competent and responsive to our needs. Also working with us and out timeline when we would be back in the States. We did order them well in advance. The year before we put 50% down on what turned out to be a shady company and they went bankrupt and we lost our entire down payment. Jimmy knowing this did not charge us anything until the day the windows showed up at our house. 50% at that point and the remainder was paid when everything was completed! Thank you much for standing behind your company! The guys that worked on our home were very good and competent. They had been installing windows and doors for a long time. The unfortunate part was that most of them had about a 1-2 hour drive to get to our home to start work for the day. I was told that the work would be about a week approximately 5-7 working days. Knowing that unexpected things do pop up I understand that there could be delays. They also were awesome working with Truly Nolan so that they could treat every open window and door area with termite protection! Also after exposing some soffit area under our lanai. We realized that there would be some extra work that needed to be performed. That was done at no extra cost. Thank you very much Jimmy. We had two weeks total in Florida. I was hoping to get get everything finished in a week so we could enjoy a week of touristy things with our younger boys. But unfortunately it took almost the entire 2 weeks. Again I realize that extra work was performed and difficulties happen. But there were several days where workers had to finish up at other job sites. So instead of 4-5 workers showing up. There would be one guy that would show up knowing what to do and a helper. So less then half of the crew would show up. This happened several days. Also showing up somewhere between 9-10 daily. Usually on the road at 4. I realize the drive time but that does not help with finishing in the desired time. Thought that if the normal complement crew would have been there daily we would have been on the timeline we both desired even with the extra work. Everything was finally completed as a friend was able to get a walk through to make all the work was performed properly. We also had some warranty work done so needed to get replacement panels from PGT. That took about 3 weeks to arrive. With the delays I have to wait 6 months to see the final finished product! Cant wait. Jimmy was great and very knowledgable and a very good sales person. Was a little disappointed that we seemed to get put on the back burner so to speak especially knowing our timeline being in Florida. Would not hesitate to recommend this company.

Mike H.
Sep 2016
2.0
$12,500
I had an electric hurricane shutter in my bedroom that was jammed up. I knew it was most likely just full of debris from the outdoors, but I'm wheelchair-bound and couldn't do any maintenance on it myself. And I didn't want to damage the motor or screw something else up by flipping the switch back and forth. So I called Storm Solutions. Guy came over, toggled the switch for maybe 5 seconds, the debris fell away and the shutter rolled down. So okay, he made a service call for basically nothing. I was embarrassed and he was nice about it, but he said unfortunately he would still have to charge me "a little." I was fine with that, but I thought I'd maybe get a little off the full first hour price of $125, but I didn't. I'd rather not give a bad review, but $125 to stand there and toggle a switch for a few seconds? Total rip-off.

Rick M.
Aug 2016
4.0
Yes, I recommend this pro
$800,000
I would use the company again but not for the type of doors I bought. I don't think they knew what they were doing with my doors. It took 6 months to get my doors in. There was just too much confusion about how the doors went in. They made 15 trips out here to install 3 doors. It could have been lack of training and knowledge on their part I just don't know. The final product is great but if they could have just done it in a timely matter. The job was done to my satisfaction just took forever. 

Blakeleigh & John B.
Aug 2016
2.0
$85,720
We had a shower door installed in January of 2014. The measured my old door (rather then the new area the door was to be installed in). The original replacement would have just barely made it to my husbands neck. It took a lot of effort, but I was finally able to get the salesman to agree to recut the door. I was told at time of purchase that the shower would have a water repellent chemical sprayed on to it. We were told to clean it with mild dish soap if necessary and squeegee after each shower. We have followed all of these instructions. We were told the spray had a 5 year warranty. Now that we have permanent water spots, they refuse to help without a new shower door purchase. I am in dispute with this company and will update my review if they offer the warranty they originally promised. For now, STAY AWAY!

Brian H.
Jun 2016
2.0
$3,000,000
unknown

Becky O.
Mar 2016
3.0
unknown
Response from Storm Solutions Inc

"Dear Customer, Thank you for your review, I do appreciate your purchase of $1,375.17 for (2) shutters for your condo on Sanibel Island. I always reply to all of our reviews and like to add our side of the story: We originally priced your project in March of 2015 and went to contract in the middle of January 2016 honoring the original amount priced nearly one year earlier. Within one week of signing your contract I met with you and your Husband with one of my installers and removed your old shutters for final measurement. It was at this time we noticed that there was damage to your building that was a result of the original installation and would need to be repaired prior to installing the new shutters. The delay in this project as you are aware was a result of your condo association failing to make the repairs in a timely manner. There were numerous communications with my office regarding your project and status of the repairs that were necessary in order to schedule your installation.This is a busy time of year for our industry as well as travel on Sanibel Island which can delay traffic as much as 1 hour just to get over the bridge. I do admit when we met the first day we got so focused on the damage to the building that I overlooked measuring the smallest of the (2) shutters and the 1st day we scheduled your installation had an alternator issue with our company vehicle and rescheduled for the following day. I take extreme pride in my team and our ultimate goal of exceeding all of our customers expectations. However "things happen" and ironically on this Easter weekend I write this reply admitting I'm not perfect but in the end I will do whatever it takes to get the job done. Although we strive to get things done in a timely manner, it's most important that the installation is done correctly as timing should never proceed quality. Thank you Angie's List and Members for the opportunity to reply, Jimmy Hawley- President Storm Solutions, Inc."


Suzanne M.
Feb 2016
2.0
$9,500
Storm Solutions was able to schedule someone to come out and fix my non-working shutter in a timely manner.. 
My shutter was stuck in the up position in the housing and during the course of fixing this, several several pins or brackets inside the housing popped off.  The repairman proceeded to tell me that there were more pins holding the unit than I needed, to put them back in place he would have to disassemble the unit, and it would take extra time I would have to pay for.  He seemed in a hurry to leave and was only here for approx 30 minutes but I was charged for the full hour.       
In addition, after the repairman left I found several oil stains on my driveway where he had parked his vehicle.   
Not satisfied with this!
Response from Storm Solutions Inc

"Dear Customer, Thank you for your testimonial and I'm sorry we did not meet your expectations. We do our best to provide service and repair at an affordable price of $95 which includes sending a factory trained serviceman, in a company vehicle with a clean company shirt, along with every tool and part necessary to complete the task. I have a fleet maintenance program in place for all 14 vehicles in my company and assure you the oil on your driveway was not from our vehicle. As a result of your experience we will do a better job explaining the breakdown of our service which includes a trip charge and service for the first hour. We have not heard back from you after numerous calls to address your concerns, I'm assuming your shutter is working fine and you have peace of mind know your home is protected. Sincerely, Jimmy Hawley- President Storm Solutions"


Judy F.
Feb 2016
5.0
Yes, I recommend this pro
$400,000
Everything went better than expected. After ordering the windows, the company kept me in the loop about delivery and installation. The team of 3 men, Hugo, Rudy and Allen were VERY polite, friendly and did an AMAZING job with both the installation and cleanup. They even vacuumed our living room!   They were super-careful with each window and I was totally impressed by their professionalism.  We will definitely use this company again - wouldn't even consider using anyone else to replace windows. 
I had gotten 3 estimates from two other companies.  I also did my online research about materials and styles.   Things were clearly explained to me and I felt like I was given the CORRECT information in order to make the right choice for our house.  By the way - the windows are gorgeous!
Response from Storm Solutions Inc

"Dear Customer, This was a nice testimonial to wake up to, Hugo and company have been with me since day #1 and we strive as a team to exceed expectations. We really appreciate the time you took to share your experience and look forward to working with you again. Thanks again, Jimmy Hawley- President Storm Solutions"


Linda M.
Jan 2016
5.0
Yes, I recommend this pro
Great. Good advice, many options explored! I would highly recommend this company, even though I did not purchase from them.
Response from Storm Solutions Inc

"Dear Customer, Thank you for your testimonial, I strive to provide education and advanced training so that our customers can make an educated decision on what works best for them. Thank you and hope to see you again, Jimmy Hawley- President Storm Solutions"


Alisa C.
Jan 2016
5.0
Yes, I recommend this pro
$2,800,000
When we decided to replace our windows and doors we interviewed 4 companies Storm Solutions was clearly the most knowledgeable and with our Angie's List discount had the best price. Storm Solutions was Professional from beginning to end our salesman provided us with options and a detailed proposal itemizing each opening. Communication with our salesman and the office was consistent throughout the installation. Prior to our final inspection the Owner of Storm Solutions inspected the installation and wanted to know all about our experience. Our final inspection passed and Omar came out to remove our stickers clean the windows and put on the window covers. We highly recommend Storm Solutions for Window and Door replacement.
Response from Storm Solutions Inc

"Dear Customer, WOW!!! Thank you for taking the time to share your experience with Storm Solutions. We appreciate your business and the time you took writing this testimonial. Have a Wonderful New Year, Jimmy Hawley- President Storm Solutions, Inc"


Paula C.
Jan 2016
5.0
Yes, I recommend this pro
$4,500,000
I had an amazing experience with Jimmy and his crew. They were all so courteous and so helpful when I bugged them on lots of questions and didn't mind me asking them. They cleaned all their mess up when they were done and asked if there was anything they needed to do. When Jimmy came over the first time to talk to us about the windows he explained in great detail and was not a high pressure salesman. We talked it over and had him back with more questions that we had and he was so nice answering them and still didn't try to pressure us and at the second appt we decided to go with him after talking to many other places. Nobody was as nice and knowledgeable like Jimmy was. My husband and I recommend him very highly.
Response from Storm Solutions Inc

"Dear Customer, Thank you for your testimonial, I'm always humbled when a customer takes the time to share there experience. It was a pleasure working with you both if you have any questions or concerns we are always just a phone call away. Thanks again, Jimmy Hawley- President Storm Solutions, Inc"


Thomas L.
Dec 2015
1.0
$2,600,000
My home in Cape Coral needed new windows and sliders so I
researched the brand  manufactures  and decided on PGT  next
step pick out an installer so I got prices from three Storm Solution had the
middle price but their salesman was the most efficient  at returning email
so I went with them.  
Once the deposit check cleared it all changed
I?ve worked with contractors my entire life growing up
working for my father?s  general contracting company and  then as a
factory  rep working with  contractors for another 30+
years.    Working with the trades all these years,  I have
never dealt with a more unprofessional group of people then Storm Solutions
     The installer showed  up with no clear plan of
what was needed or who was responsible for what work and it would be weeks
between showing up and that was only after I complained about no work being
done.    One of the workers would swear and throw things in
front of us always complaining that he wasn?t getting paid enough   to do
this or that  I always asked the installers  to call us before
showing but they would show up at any time of day  saying that the company
should of called and when checked with the office  they said the guys were
responsible for calling
One time the office told me a trim piece would be coming
in on  Thursday,   three weeks later I sent an email asking what
is going on -  they didn?t reply or call they just showed up at 4.45 pm on
a Friday to install it saying  ?we took it from another job to use on
yours?  when I was asking one installer about the problems I was having
with a couple of the new windows  his brother stormed out to the truck and
began  beeping the horn YELLING ?let?s go?.     I
hired them for a $26,000 job in September and was told the stock would take two
weeks to get in and then a week to install now the job just closed out on
December 28th and  the really scary thing is the office has known all
along how unhappy  about all the installation problems  but the sales
person nor the owner ever contacted me during the job it was only after I
posted a negative review that I was contacted by Gary who came out and met with
us and agreed with all my complaints and told me that  the trim I waited
three weeks for they keep in stock and cut to size for the jobs and he is aware
 that three of his worker told me that they would touch up the damaged
paint indoors and paint the new stucco they put  outside around the new
sliders  but Storm Smart doesn?t do any painting and I will have to take
care of that myself but in the future they will let people know that
      So now that they  have the final
payment for causing me so much aggravation how could I possibly  trust
them to stand behind their work   That?s probably why people don?t
speak up about them knowing that they have to rely on them for service after
the installation.
Response from Storm Solutions Inc

"Dear Customer, Thank you for your review, its always good to receive constructive criticism, when it is necessary. Although your experience was not that of the majority of our customers we do look forward to servicing you in the event warranty work is required. I think it is important however for Angie's List Customers to hear both sides of the story. I would like to introduce myself again, my name is Jimmy Hawley- President of Storm Solutions, Inc. I was involved with your project from day #1 approving "additional" discounts per your request and noted on your contract as (JH). I had the opportunity to meet with you and your wife on October 5th when I measured your front door and garage service door for Hurricane shutters. I always like meeting with our customers and at this time there was no mention of displeasure with my organization. I provided you at that time with my business card and requested that you contact me direct should any issues arise. In your review you state that after the deposit was made "things changed". I confirmed with our management software and you were in fact contacted immediately after contract signing and final Measure for (windows and sliders) was scheduled. The order was placed within one week of your contract date and scheduled to arrive on time. I also reviewed numerous emails between my office manager and yourself communicating throughout your project. Given your vast knowledge of the construction industry you should be aware that obstacles will arise and different crews have different capabilities. Your project was completed per contract, Inspections by the building department Passed and all obstacles were addressed. I'd like to note that there was no mention of painting in your contract as we do not offer this service. There are clearly discrepancies in your grading and your stated review. You mention that your salesman "was the most efficient and returned your emails" yet we received an F for Responsiveness, Additional discounts were approved by me and out of 3 estimates received we were "in the middle" and received a C for Price. I did have a chance to read your review on google unfortunately I was out of town. I immediately sent "Gary" my Vice President and General Manager to listen to your concerns as we are always looking to improve. I apologize for for not meeting with you perhaps if I had provided "Further Discounts" your review would not have been so harsh. Best Regards, Jimmy Hawley- President Storm Solutions"


Richard D.
Oct 2015
5.0
Yes, I recommend this pro
$400,000
Quick response from Jimmy Hawley. He explained he had been working on getting me the best quote for the repair work and that was the reason for the delay in getting back to my request. The work will be done in the next 30 days.

Richard D.
Oct 2015
5.0
Yes, I recommend this pro
$400,000
It went well and I did go ahead and submit a very positive review for this company. However, recently I experienced some issue with the glass on one of the doors. I went ahead and called Storm solutions and they haven't followed up with me even though they told me they'd provide me an estimate. I have recently had a hard time getting a hold of the provider and am not impressed by their customer service. I had a response from Jimmy Hawley and he explained that he had been searching for the best costs to do the replacement work. He has given me a price for replacing the windows in the double french doors. The glass should be delivered in the next two weeks for so and will be installed shortly thereafter.? I am satisfied that the delay was unavoidable and am sure the work that will be performed will be as good as he did for us in the past.
Response from Storm Solutions Inc

"Dear Customer, Thank you for your review and to clarify I sold and installed for you a full glass double door which you had sand blasted and custom etched. You were aware that the glass warranty was voided when the custom etching was done and now 3 years later the glass has failed. Storm Solutions does not manufacture the glass in house and pricing is obtained from our door vendor. Your first request was to replace the damaged glass with clear glass that pricing was obtained and then you called me directly on my cell phone and requested a change to mini blinds in the glass and I do have pricing for that now. I will email you the new pricing as I promised last week when we spoke. I do not believe that Angie's List is the proper venue for you to air your impatience especially when you have the owner of the company's cell phone #. Thank you, Jimmy Hawley- President"


Tamara N.
Jun 2015
5.0
Yes, I recommend this pro
$8,500
unknown
Response from Storm Solutions Inc

"Dear Customer, Thank you for your review and your business, please let us know if we can assist you in the future. Jimmy Hawley President Storm Solutions, Inc"


Wendy D.
Jun 2015
5.0
Yes, I recommend this pro
$240,000
David was very nice, professional and on time, early in fact.  While we did not choose his company for this install, we were on a strict budget and found a lesser option, will definitely recommend them to others.

Robert and Margaret W.
Apr 2015
5.0
Yes, I recommend this pro
$320,000
.

Rick and Judi D.
Apr 2015
5.0
Yes, I recommend this pro
unknown

Janice M.
Mar 2015
5.0
Yes, I recommend this pro
$300,000
It went very well, took a little longer than the estimated said it would, but I could see the removal was much harder than I had thought it would be. Because they had to cut out the old windows, there was a lot of dust but that was easily cleaned up and the only issue I had.

The price was very competitive, in fact it came in a few dollars cheaper than Lowes once the Angie's discount was applied. I knew these windows would be better than the ones at Lowes so it was an easy decision.

I would very much recommend this company to anyone interested in replacing their windows.

George R.
Feb 2015
5.0
Yes, I recommend this pro
$2,000,000
.

JOE V.
Jan 2015
5.0
Yes, I recommend this pro
$15,600
unknown

Alan S.
Oct 2014
1.0
unknown
Response from Storm Solutions Inc

"Dear Customer, Good afternoon my name is Jimmy Hawley and I'm the owner of Storm Solutions. Thank you for your review although its not a favorable testimony of Storm Solutions or how we operate I would like the opportunity to make it right. As you can imagine an opportunity for a walk in customer is very important not to mention the potential referrals that have been lost. I have a management program that we enter and distribute leads to our sales staff and unfortunately there is no record of your visit. If you would be so kind to call me direct on my cell phone 239 707-6088 I will personally visit with you and provide you with contractor pricing on hurricane protection for your home. Again I appreciate your review and have implemented a sign in sheet for guests entering our showroom in order to prevent this from happening again. Thank you and I hope to hear from you, Jimmy Hawley- President"


Sandra W.
Oct 2014
5.0
Yes, I recommend this pro
$180,000
Great service, we are most impressed with their follow up service.  Had a small concern that we thought could wait, e-mailed Storm Solutions and had service the same day. 
Their knowledge of their products and willingness to offer solutions is what sold the job.  Had another company also give an estimate, and they could not answer all of our questions, nor provide the solutions we sought.
Our greatest concern was that,these windows had been replaced by another company not too long  before we purchased this building.  We wanted to make sure the job was done correctly the first time and needed to understand why the last job had failed?
Whereas Storm Solution resolved our leaking windows and put in an impact resistant product.  They showed us how the repair would be done before the job was done and explained what was needed and why?  In addition to the new windows, they installed a water-proofing product that provides us with a barrier surrounding the area outside of the windows perimeter.
We are very happy with their work and professionalism.
Response from Storm Solutions Inc

"Dear Customer, I'm very grateful for your review your testimonial mentions service after the install. Storm Solutions is a PGT preferred service center and we stock 1000's of window and sliding glass door parts in our warehouse for a quick turn around. Quality installation and service is the key to any business and I appreciate that you've pointed this out with your experience. Thank you again and Happy Holiday's, Jimmy Hawley- President"

Showing 1-25 of 55

Licensing

Bonded

Insured

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All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Storm Solutions Inc is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM Saturday: Closed Sunday: Closed
Storm Solutions Inc accepts the following forms of payment: American Express, PayPal, Check, Visa, Discover, MasterCard
Yes, Storm Solutions Inc offers free project estimates.
Yes, Storm Solutions Inc offers eco-friendly accreditations.
No, Storm Solutions Inc does not offer a senior discount.
No, Storm Solutions Inc does not offer emergency services.
No, Storm Solutions Inc does not offer warranties.
Storm Solutions Inc offers the following services: **Commercial and Residential Services**Hurricane shutters (design, manufacturing, & installation). Roll downs, accordions, panels, blinds, retractable awnings, Hurricane screen, impact windows & doors, window repair, seamless gutters, screen enclosures, screen repair, shower & bath enclosures, framed shower doors, frameless shower doors, lanai enclosures, custom mirrors, commercial storefront, garage doors, glass cutting, remodels.

Contact Information

1338 Del Prado Blvd S, Ste 7, Cape Coral, FL 33990

Service Hours

Sunday:Closed
Monday:8:00 AM - 5:00 PM
Tuesday:8:00 AM - 5:00 PM
Wednesday:8:00 AM - 5:00 PM
Thursday:8:00 AM - 5:00 PM
Friday:8:00 AM - 5:00 PM
Saturday:Closed
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