Sherlock Home Inspections
About us
Choosing a qualified, honest, and experienced home inspector can give you the knowledge and confidence you need to make sound decisions. At Sherlock Home Inspections, our comprehensive inspections and commitment to honesty and accuracy bring peace of mind to every client.
Business highlights
Services we offer
Home inspection. Pest & termite. Air quality. Mold, mildew & fungi. Water quality. Bacteria. Nitrates. Pathogens. Well & septic. Chinese drywall. Wind mitigation. Lead. Occupancy & condition. Storm assessment inspections.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 5% | ||
| 3% | ||
| 2% | ||
| 8% |
"I sure would have liked the opportunity to address these BOGUS complaints before he gave us such a poor review. I urge anyone reading this complaint & response to also read all of the “A” Reviews from our customers. We are winners of Angie’s List Super Service Award for several years in a row. We did a very thorough inspection of the pool, deck, enclosure & equipment – FROM OUR REPORT: Pool overview; see photo 116. Damaged / missing tile at waterfall; see photo 117. Screen stretched out; see photo 118. Screen door return handle damaged; see photo 119. Screen door return arm missing paint; see photo 120. Pool cage paint discolored; see photo 121. Pavers uneven, trip hazard; see photos 122-126. Screws rusted; see photo 127. Screw missing on pool cage; see photo 128. No child fence. Pool equipment overview; see photo 129. Pool valves not properly labeled; see photos 130-131. Pool heater did not function properly when tested; see photo 132.... As far as the leak – we are very clear to point out that a proper inspection for pool leaks requires extensive measurements over long periods and adjustments for evaporation, which is outside the scope of our inspection."
"Our inspector may have been there a little early, but not an hour. We coordinate with a local Pest Control Company to conduct a Pest Inspection (at no additional cost) which includes ants, roaches, spiders, rodents, termites, wood boring beetles, etc. The Pest Inspector wasn’t late - he completed his inspection before we left. The outlets in the master bedroom you are referring to are called “lamp outlets” they are wired to the light switches. If you turn the lights witch on you will get power to the outlet (as noted in our Inspection Report). We also mentioned the chlorine generator (FROM OUR REPORT: Chlorine generator service light on indicating a problem; see photo 18.) I sure would have liked the opportunity to address these BOGUS complaints before he gave us such a poor review. I urge anyone reading this complaint & response to also read all of the “A” Reviews from our customers. We are winners of Angie’s List Super Service Award for several years in a row."
Day of inspection:
Jay Tappin (Sherlock Holmes contracts out their jobs) arrived on time. I let him in the home and he had me sign some papers and began. He walked around, took some pictures and wrote down some notes. 3 hours later the job was done and he took my payment of $525 which was inspection for a 2800 sq. foot home (2 story) and air quality test.
About 2 days later I got a Massey assesment for bugs and termites. The next day I think I got the Inspection report and the about 2 days after that I got the air test.
I then called a few mold remediators and asked them to look at the report provided to give me a quote and out of 3 or 4 different companies they all told me that this wasn't enough info, wanted to know what kind of spores were in the house and what was the cause of the mold issue etc. All said they would need to look into it further to give me a solid quote that by looking at the report they would just be guessing. At this point I felt taken and quite upset because I mentioned to Todd that I have a very limited budget in which to get the inspection and make all the repairs needed to move in so all of this spelled getting another, more in depth air quality test done and an added expense.
I spoke to Todd and explained what I was encountereing and he said that it wasn't so and what he provided was all I needed to take care of the mold properly. I told him I was not getting the feedback he was suggesting and that noone wanted to give me a quote just a guesstimation which could end up being a lot higher once they actually came to the house to do the work.
He told me he would call a few companies he recommends and get me the quotes, one of which was one of the ones that told me the test was not enough to go on. About 2 days later I got nothing and emailed him asking him if he got anything and then he apologized (was a trade show or something) and emailed me 2 quotes.
Till this day I can not say for sure whether his test was what I needed to test my home. I guess only time will tell once I am moved in but the fact that I read that negative review and then called around myself with the report he gave me and was told that it was too vague and didn't provided much to go on makes me feel like next time around I should go with a seperate air tester even if just for the peice of mind that it was done right and can easily be used to remidiate the home.
Because of all of the back and forth and info I got from several remediators, including 2 that he personally recomneded I would have to say that my total experience was neutral-negative concerning the air test. The rest of it was a b for me.
"Much like a roofer, plumber, etc. Many professionals do not want to quote a price based on some one else's findings. Many prefer to see it themselves & have the opportunity to sell you on their services. This is precisely what this member ran into. Obviously since we do Air Quality Inspections it would be a conflict of interest for us to also do Mold Remediation. Fortunately I was able to get a few Mold remediators to quote her a price on remediation based on our report."
After receiving the Inspection report, we found there were several key items missing (e.g.photos of air conditioner, outdoor grill, etc.) Eventually we received these and therefore decided to proceed with the purchase.
However, after closing just 3 weeks later, we sent in our handyman who found a whole host of issues that were not identified in the inspection report (e.g. non-functioning toilets, laundry tub not attached to wall, damp wall near air conditioner, list goes on, etc.) There is no excuse for not identifying these issues.
We've shared these issues with the business owner, but have not had a reply.
"There were a total of 12 photos of the A/C system in the original Inspection Report: A/C Condenser; see photos 27-28. Air Handler; see photos 29-30. Adequate temperature split differentials; see photos 31-32. Coils appear to be in good condition; see photos 33-34. A/C ducts appear to be in good condition; see photos 35-37. No evidence of regular scheduled maintenance or recent service = we recommend servicing. A/C system is equipped with a humidistat. We recommend setting it to “On” when home and 60o-70o when away. A/C system is equipped with a water sensor / shutoff switch, to detect clogged A/C condensate drains and shut off the system, preventing water damage; see photo 38. There was no photo of the outdoor grill because there were no issues with it – The report was almost 50 pages, over 135 photos. Original Inspection Report did mention a problem with the guest bath toilet: Water pressure, draining, & hot water appear good throughout; see photos 56-63. Toilet valve in guest bathroom makes a loud noise. Laundry tub? I am assuming he is referring to the deep sink in the laundry room. It’s a stand-alone pedestal sink with no counter. It’s not supposed to be attached to the wall. Damp wall? Original Inspection Report included proof that we inspect moisture levels throughout the house. There wasn’t an issue at the time of our inspection. No significant moisture detected via Moisture Meter; see photo 66. This is the first I am hearing about this customer’s complaints. We pride ourselves on the highest levels of Customer Satisfaction. It is #1 of Our 9 Core Principles: Our experience shows that if we serve our clients well, our own success will follow. I sure would have liked the opportunity to address these BOGUS complaints before he gave us such a poor review. I urge anyone reading this complaint & response to also read all of the “A” Reviews from our customers. We’re winners of Angie’s List Super Service Award"
"Good luck in your house hunting. We look forward to working with you once you find something."
"Thanks for your thoughts. It’s good to know that we have maintained our own expectations of professionalism & customer courtesy. Remember, we define a referral as "Sending someone you care about, to someone you trust and respect." Please don't keep us a secret!"
Gentleman arrived 15 minutes early on the scheduled day. Friendly fellow who seemed knowledgeable about his trade. He came well equipped to do the job and was willing to answer my questions and show me some of his test methods. Worked quickly and efficiently on a hot July day. I disagreed with a few of his conclusions but he was willing to show me his methods for reaching them. Regardless he left me a much more informed buyer about my potential purchase than I was before he arrived. We received our inspection report within 48 hours in PDF format that included many pictures and explanations of what we were seeing.
The price quote was on the lower side of numerous quotes I received. It included a "pest inspection" which was really just a sales pitch from Massey that they would have done regardless but free is free I suppose.
I'd use their services again.
found out that outside ac had been installed with out a permit and did not match the inside air handler and
that air handler needed to be changed.
Saved me 3300$
Larry the inspector was very good.
Pest inspection was done by massey inspection and they did not go the same day, scheduling error.
so they had to go another day. that was the only issue.
would use them again as they did their job well
"WOW - this guy is "out there" He was VERY HAPPY with the inspector & the job we did. Only posted this after he was confused about what his lender was asking for. He thinks EVERYONE is out to get him & really should seek professional help for his paranoia. I tried to explain things to him, including the fact that his lender shouldn't need a copy of the Home Inspection, but even if so, he could simply forward the report via email in PDF format. He insisted on hard copies, but didn't want to pay for postage. I tried to help, but he hung up on me."
I HIGHLY recommend this company
Since it has been a couple of months I can't remember the cost exactly and the paperwork is still in a box so it may have been less. I paid extra for the mold report too.
.
job explaining in detail everything about our new home. They also emailed a detailed report of the
home inspection. I would recommend them
to anyone. They were GREAT
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Contact Information
106 Hancock Bridge Pkwy W, Cape Coral, FL 33991
Get our Angi-powered app
