Sherlock Home Inspections

"Thank you for your thoughts. I'm sorry you found our report cumbersome. We made a decision early on to create our own proprietary report rather than using software that is lacking in many areas and includes other areas that are not applicable (basements, etc.). The decision to include the photos at the bottom was made for two reasons 1) to keep the report clean, rather than groups of photos after each section & 2) to deliver reports faster. Numbering the photos is much faster than creating or deleting photo blocks in each section when putting the report together. We regularly get compliments on our report, so I don't anticipate any major changes."

"SOME PEOPLE ARE JUST AMAZING! Shut off valve was inspected; it’s in the Inspection Report; it worked properly; no sticking, binding, or leaks - only needed to be replaced because of the connection type for the new dishwasher. Toilet mechanics were not “spraying all over,” there was a pin hole in the house INSIDE THE TANK that sprayed up when you open the tank lid. Supposedly he paid someone $75 for a $2 hose, that didn’t need to be replaced to begin with. The tub was this guy’s biggest issue. He paid a handyman to remove moldy grout and re-grout the tub. In doing so, the handyman must have cracked the tub. (1) The photo from our Inspection Report CLEARLY SHOWS that there was no crack at the time of our inspection (2) Who re-grouts a tub that clearly needs to be replaced?"

"very simple expalnation - problem occured AFTER our inspection. Unfortunately this client decided to put his comments here without even contacting us first."

"First, we did this inspection 11/20/2013 (not Dec) so I’m at a loss as to why this customer is complaining 6 months later. I also want to take a moment to thank this customer for being HONEST & including “the good.” However, when it comes to “the bad,” his complaints seem to stem from A) a simple miscommunication B) An unrealistic expectation of what a Home Inspector should automatically know when a seller is hiding an issue & C) A “new” issue that as occurred within the last 6 months &/or possibly Under-Bussing. A) We never insist on ANYTHING – it is not our pace. We have no authority to “require” repairs. We merely make suggestions. Our Inspection is says specifically – “This report may recommend improvements in safety, stability, energy efficiency, etc. based on today’s standards which can be in excess of minimum requirements set forth in current building codes and are often in excess of building code requirements that were in place at the time of original construction.” B) It is Standard Operating Procedure (SOP) to peek down all drains with a flash light. However, (1) we were never made aware that the previous owners had converted the garage into living space, (2) if the conversion was done “legally” with proper permits & building inspections it would have been noticed then, (3) we recommended a Permit Search – which would have revealed such, & (4) we suggested recourse from the seller since they obviously knew (or should have known) that it was done improperly & never disclosed it in the sale. C) This is a surprise to me! The client never mentioned any roof issues. Our report shows that we conducted a very thorough inspection of the roof both from the roof top and in the attic. There were no signs of leaks; no moisture; no staining. We also conducted a thorough inspection of the ceilings throughout the house – no issues there either – and several photos of both. Why did he not mention this issue? Was this a problem that only appeared after the past 6 months? Was it only evident after removing the shower? Did the plumber spray the ceiling when removing the shower? This sounds like a simple case of under-bussing - (to throw someone under the bus) - to sacrifice another person not deserving of such treatment, for the possibility of personal gain. In this case, a plumber &/or roof sales guy who were trying to justify their fees by convincing the client that “the home inspector should have caught this.”"

"This customer had a sales guy from a roofing company telling him that he needed to replace a dryer vent & re-engineer a valley that “dead-ended” on his roof. Neither of which were true. I explained this to the customer as follows: - Appears the dryer vent had some debris (lint) which was cleared. However, the vent is a standard goose neck vent, which is commonly used for dryer vents. There are other options such as vents with a low pressure damper rather than a screen. But, the one present is sufficient. Either way, we recommend checking the dryer vent at both ends annually. - The roof valley does narrow, but it does not “dead end” & tiles are not “too close to wall.” There is plenty of room for water run-off. There were no signs of leaks or moisture intrusion from the attic underneath. If you have considerable foliage debris from surrounding trees, then it may clog up that area, retain moisture and accelerate deterioration of roof covering. In that case we recommend blowing/brushing off the roof semiannually. I tried to explain that he should be skeptical of the roofing company sales person who is looking (1) for a job and (2) for someone to pay for the job. Unfortunately, he didn’t see the conflict of interest & preferred to believe the sales guy who had convinced him that he could go after the home inspector and get a new roof out of the deal."

"Who is this person? Why are they complaining 2 months later? We're not even in NC - We are a FLORIDA company. CrAzY !!! Angie's List - Please remove this negative review"