About us
We are the "Tree Educators." We have five ISA Certified Arborists on staff. In order to keep our certification we are constantly attending classes to keep current. Our goal is to preserve your trees if at all possible. We are licensed in the City of Bradenton and the City of Sarasota. We have commercial liability insurance and workers compensation insurance and are happy to have those certificates sent directly from our agents.
Business highlights
Services we offer
Arborist health evaluations, We offer tree trimming, cabling/ bracing, removal, root collar excavation and more., stump grinding
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 2% | ||
| 1% | ||
| 1% | ||
| 1% |
A scheduler called and we set a date that would work for me. Everything was very cordial and professional.
The crew showed up on the set date on time ready to go. Because of the space limitations these guys had to climb these trees, no bucket truck. What a professional crew! They seem to talk through what they were going to do. All trees were trimmed as agreed with no property damage, on mine or the neighbors fence. It didn't end there, these guys proceeded to clean up the job. There didn't seem to be a twig left after cleaning the property and road in front.
Absolutely this group is part of the best of the best. You want professional work done on your property, I highly recommend these guys.
8/25 - Estimate Taken
8/26 - Proposal sent and Approved by me
9/1 - Received an email that the work was scheduled for 10/2
10/2 - work was performed
I gave "Responsiveness and Punctuality" bad grades due to the fact it took over a month to get the work done. Again, we were not in a hurry but wouldn't give those areas good grades with that type of a timeline.
Should have questioned the Pygmy palms cost, seems high ($20) since the foxtails are $11.6666667, yes really 11.6666667. Also, aesthetically the Oaks look horrible- Thank god they'll grow back.
Pygmy Palms - Front yard. Trim 9-3 and remove seed pods - QTY 3 @ 20.00
Foxtail Palms - Front yard. Trim 9-3 and remove seed pods. Roof clearance 3' - Qty 3 @ 11.6666667
Live Oaks - Back yard. Remove lowest layer of branches - 2 @ 87.50
Live Oaks - Back yard. "Top by 25-30%" - 2 @ 87.50
I wasn't at the house when they performed the work or would have mentioned that "trim the branches so they don't touch the pool cage" means cut them so they don't touch the pool cage. Im trimming them myself because they didn't.
The invoice came via email and went right to my junk mail folder. Just now cleaning the folder and noticed a "Second Notice" email. I guess I expected a mailed invoice, thats how every other vendor in this category works. At least the ones I've used. Don't get me wrong, I'd rather deal with a technical solution then a human for the payment process! However, you can view the invoice online but you need to call them to pay?
10/5 - first email on invoice - Straight to junk mail
10/23 - second email on invoice - agin straight to junk (called them and left message on their answering machine to call me for payment)
"Thank you [Member name removed] for your review. We apologize that you had a negative experience. We appreciate every customer and strive to exceed their expectations. We are grateful to have so many trust us with their tree service needs that at times it takes a few weeks before we have the pleasure of completing their work. Fox tails are normally not trimmed except when some fronds are growing into roofs/structures, hence the lower price. We do not top live oaks, we decrease their height with proper reduction cuts. When small/young live oaks are topped (besides being visually unpleasant) they react by producing a large number of weakly attached branches. ISA Certified Arborists are usually called after one or more of this type of trimming, which permanently disfigure live oaks. Depending on the severity of the trimming an ISA Certified Arborist may find it necessary to dramatically reduce (or top some branches) to begin the restoration process. Had we known you were unhappy we would have taken steps to remedy the situation. We appreciate the opportunity to improve our customer service and have updated our invoicing procedures. Please feel free to contact the office and we will schedule a return visit to trim the branches close to your pool cage. Regards, Julie McKamey Owner/Office Manager"
Licensing
State Contractor License Requirements
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