About us
Established in Boynton Beach in 1984. England trained professional finisher. We ask the client to be involved with the finishing process to insure satisfaction. We work with top designers all over the United States and Canada.
Business highlights
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 9% | ||
| 0% | ||
| 5% | ||
| 0% |
"Thank you so much for taking the time to submit such a nice review. Thank you for choosing TLC. Michelle"
"Hi Mr. [removed name], Thank you so much for your kind review. It is so nice to hear it when our clients are happy and take their time to let other know. Thank you for choosing TLC. Michelle"
"Hi [removed name], Thank you for your comments. After looking at the photo of your piece I remember that we had a difficult time matching the finish to your satisfaction since we ended up not working to the original sample you provided. While most of the prep work is done outside all spraying in done in our spray room. I cannot remember the exact repair we did, but we cannot always have a perfect outcome on some of the repairs. The chest was brought in on June 9th and finished on September 9th. We were slow that year because of the rain and we did put the piece on hold because you were traveling and we could not get the final approval on the color after we adjusted it for you. I am sorry that you were not happy but I hope you are enjoying the dresser. Michelle"
They did an outstanding job - I am so pleased with the results. I would highly recommend the company to everyone. I would definitely use them again.
I think at this point I might express the angst of the owner that the speed with which the pieces are returned to the client depends on the weather. I am in the arts myself and while I become impatient sometimes, I do understand that moisture impedes the drying process. One must be patient to get perfection. All said, I would calculate about 10 pieces and as said before, absolutely stunning.
If I was only younger, my wish would be to apprentice to Julian to learn all his secrets. Julian turned all my junk into treasures. While the the items took time, I couldn't have asked for anything more.
The grand finale was an old paper cutter that I inherited from my mother. I lean toward more eclectic than contemporary. What does one do with a 70 year old paper cutter? Julian refinished it and lengthened the legs and I now have a pub table and use 2 old bar stools and not only is it incredible and useful but a wonderful conversation piece.
Julian and Michelle, you are amazing!
Re: the time element was probably a total of 6 months.
"[member name removed], you are a jewel and we love working with you and your wonderful collection of furniture. We do thank you for your understanding of the process. In this case speed does not always translate into the finished product we like to bring back to our clients. As you know the process involves time and cutting corners never works out well for us. Thank you again. Michelle and Julian"
"Hi [member name removed], Thank you so much for taking the time to give us such a great review and provide a photo. It is always nice to see good furniture passed on to new generations. These tables were built to last and hopefully will be loved and appreciated by the next generation. Michelle"
"Hi [member name removed], Thank you for the nice review. It was great working with you and we hope you enjoy your table for many happy occasions in the years to come. Michelle and Julian"
"Thank you for taking the time to review our service. We appreciate your opinion and hope to see you again in the future."
I highly recommend this company. They returned my call promptly, came out to price the job the same
day, and picked up the table that week. Because of the holidays, she had said it may not be done until after the first of the year. But then I got a call a week later and it was ready. The table looks gorgeous.
As to the cost of $500, while it seemed like a lot to me when first quoted, to be fair I have not used a service like this and have no point of reference as to appropriate pricing. I do know that when I got my table back, I was glad I spent the money.
"Hi [member name removed], Thank you for the great review! We really appreciate you taking the time to do it! You had a beautiful table and we hope you enjoy it for many years to come. About the pricing, all of the work on your table was hand done. Depending on the finish we usually do about 5 to 7 coats of finish, with each one hand sanded in between. It is a labor intensive process. Thanks again. Your were great to work with. Michelle"
One was an old stackable large English map case which was to become the center piece for a wall installation housing a TV, books and general "stuff" and it is going to be so elegant when finished, I will think about this company every time I look at it. The other pieces were old European armoires where the wood was so aged and places were coming apart at the seams, but no longer. I could say more about TLC but that they surpassed my expectations would still not be good enough. I had no qualms about giving them the rest of the pieces that still cannot be used until TLC works their magic, which is them in a nutshell, magical.
Thanks Michelle and Julian. You are terrific.
RP
"Dear [member name removed], Thank you so much for the wonderful review. We loved working on your beautiful furniture and restoring them to show off the beauty of the pieces. They were a pleasure to work on. We are now working on another piece and hope that you will be able to enjoy it soon. Best, Michelle and Julian"
Staff picked up chairs (small fee).
Work completed ahead of promise date.
All work performed per quote.
"Hi [member name removed], Thank you so much for taking the time to review our work and give us a great rating. I wish the price could have been better but the caning is set by the person doing the work. But, his is work is excellent and I know the chairs will last a very long time. Caning has become an almost lost art and we are lucky to have someone who can do it. You and[member name removed] enjoy the chairs. Thanks again. Michelle"
"In checking messages I cannot find anything that relates to this caller. I would suggest that one again, a company that is also listed here who has used a name close to ours, namely Furniture TLC is not our company. We have had several problems recently with this happening and after further investigation is has turned out not to have anything to do with TLC Furniture Stripping and Refinishing. Since I do not have this persons phone number to check past messages I cannot investigate further. Past complaints to Angie's List have been found to be the other company and as our history shows we try to meet and exceed our clients expectations."
"Thank you so much for taking the time to review us. We enjoyed restoring your antique bar cart."
"Thank you so much for the nice words. We appreciate you taking the extra time to post a review on Angie's List. We're glad to hear that you were so pleased with your furniture and look forward to working with you again soon. Michelle"
"Thank you for taking the time to post a review on Angie's List. We are glad to hear that you were so happy with the work we did on your coffee table and that you felt our pricing was fair and reasonable. However, we were sorry to see that we did not earn your A rating in responsiveness, punctuality and overall in spite of this. We do strive to give A+ service across the board for all of our customers. You were correct in your review that we had a significant number of other orders come in during the month between our original estimate and when we received the table. This increase in work orders resulted in us needing the change the delivery timeline of your finished table from what was originally estimated. The other thing that occurred during the time frame was all of the rain. Rain slows down the drying time because humidity affects the clarity of the finish . This can result in a cloudy finish, especially bad in this case because it was wood finish with a lot of grain that needed to show through. While the finish products and the use of them are a science there is a lot of art and experience to get that clear final coat that make the wood look beautiful. We are glad to hear that the delay was not a major inconvenience and hope this helps explain the situation to your satisfaction. We look forward to working with you again in the future."
"Thank you so much for the kind reveiw and allowing us to do your first order and now we have your dining table in for finishing. You were also great to work with and we appreciate the opportunity to work with you again."
"Our thanks for the very nice review. The older furniture you had was very popular when the units you live in were purchased. The faux bamboo look is so "in" right now and fits perfectly in your home. Enjoy! Michelle and the TLC Team."
"THANK YOU SO MUCH FOR YOUR KIND WORDS. WE APPRECIATE YOUR BUSINESS AND THAT YOU HAVE TAKEN THE TIME TO REFER US TO ANGIE'S LIST. THANKS AGAIN, MICHELLE"
Licensing
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FAQ
Contact Information
800 NE 3rd St, STE 1, Boynton Beach, FL 33435
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