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The Screen Depot, Inc

Founded 1996 • With Angi since July 2012

3.8

(12) Verified Reviews

Description

The Screen Depot installs windows, screens, enclosures, patios, awnings and shutters in the South Florida area. Delray Beach, Lake Worth, Boynton Beach, Palm Beach, Wellington & More!...

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Verified Reviews

A few reviews for this pro...
2.0

06/24/2020

did not install the deco drain like I asked. instead installed a flange that does NOT DRAIN!

Description of Work
replace my existing lani with a new one

Category doors,sunrooms

Service Provider Response

The deco drain was omitted by mistake from our sub contractor, we also refunded her the cost for the drain and we had in the process drain slots being designed which give proper water drainage. We install those at no additional cost to her and as many other customers can testify they work great but each situation is unique. she has a ground water problem, we extended her existing slab by 36", we o...
4.0

03/07/2016

Bad, Worse, Horrible, and then Good. While installing the enclosure there were structural problems. They came back twice, and it was eventually resolved and fixed to my specifications.

Description of Work
Installed a new screen enclosure.

Category screen repair

1.0

01/25/2016

It's been a horrible experience. There was a massive leak and now the frame isn't structurally sound. They've come out six times to fix a leak problem. Now I'm dealing with the screen coming loose as well as the frame wobbling. I still haven't seen the owner since the initial signing even though we've had many problems. I wouldn't recommend the company.

Description of Work
New screen for an enclosed patio.

Category screen repair

Service Provider Response

{Member's name removed} has been a a very good customer but has not been very realistic. We have had over seven inches of rain in one day along with two tornado's. Mr {Member's name removed} called all upset he had a huge leak only for us to find a minor drip at the gutter to roof attachment area. Mr. {Member's name removed} does not understand that when we come out in the rain we cannot do anythi...
5.0

11/18/2015

unknown

Description of Work
Did a great job.

Category screen repair

Service Provider Response

Mr. [Member Name Removed] is a good customer and we are thankful for his comments.
5.0

05/25/2015

The sunroom is gorgeous! The men who did the work, mostly Bobby and Eric, were very professional and took great pride in their work. The communication with the ownership of the company was unsatisfactory. Calls were not returned in a timely fashion. This is the only negative in our experience with the company. The most important aspect is the end product. We are 100% satisfied with our new beautif...

Description of Work
Built a sunroom.

Category screen repair,sunrooms

Service Provider Response

We apologize for the lack of communication. We have since hired a communications manager who is here to answer all our customers questions and concerns. We hope if you ever need us in the future you will let us know. Thank You.

    Services Offered

    Pool Enclosures, Screen Enclosures, Impact & Non Impact Windows, Sunsetters, Sunrooms, PCA Screen Doors, Genius Retractable Screen Doors

    Services Not Offered

    Ask for details

    General Information
    Free Estimates
    Yes
    Payment Options
    Check, Visa, MasterCard, American Express, PayPal
    Senior Discount
    No
    Emergency Service
    No
    Warranties
    Yes